Looking at past reviews here I guess it was time for an update! They've changed the usual way of ordering at Vapiano: rather than the chefs cooking the pasta in front of you, everyone is to order at the cashier and receive a table number/sensor to bring to the table they decide to sit at. I do not mind this way at all, if anything it makes it more safer and efficient for staff to deliver the food rather than everyone trying to bring trays of food and drinks up and down the stairs. Met up with my gfs for dinner tonight - Ordered a roasted veggie pizza and my gf got a margarita pizza and creamy mushroom pasta. Not lying but I added pepper, olive oil, fresh basil leaves and salt to my pizza and it still had the audacity to taste bland ? I'm not a salt person but I did end up reaching for the salt 3 times over and it still wasn't a flavorful pizza....my friend agreed and did the same with her pasta. The complimentary bread also tasted like it was undercooked unfortunately- usually it's on point. Nothing wrong with the service, timing, ambience at all ! Just really put down from the food tonight sadly! read more

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Actually delicious. Their vegetarian/vegan options are actually so amazing. We ordered the a starter dish without meat and received a whole bowl of mixed olives and sun dried tomatoes. Every bite had me wondering if the ingredients were grown in the garden of Eden itself. Tasting the olives was like kissing the lips of Jesus himself. I really didn't mind them cooking the pasta in front of me. (Apart from the little voice in my head that kept questioning why their pasta made me salivate in ways my home cooked food can't). The place upstairs is really aesthetically pleasing by its fresh decor and hydroponic basil plantation. Also, unsure if the basil pots are there as decor or to eat??? But my partner are 7 pots while we were drunk. ;) shhhh. read more

Vapiano - Italian Near Me - Upper Mount Gravatt, QLD

You're not just paying for the freshest, tastiest, most graciously-presented food, you're paying for an entire experience for the senses. See the chefs cooking your meal, the warm lighting and fresh atmosphere from the ground up. Feel that pizza crust crunch in your mouth - neatly balanced by softly-melted cheese. Hear the relaxed music and sounds of people in cheerful conversation inside and up on the balcony. Smell the fresh herbs and sauces as they simmer and sweat and dance their way up your nostrils. And after all this, you taste. Sigh. And again. Ahhh. Comfort foods with class. Not going to bother describing the flavour, all I'll say is it was perfect. And if perfection still isn't enough, you can customise your meal with additional herbs and oils. Go with your family, with your friends. It's such a large space, yet feels so intimate. Plus the staff are like extended family, making the entire experience both comfortable and memorable. Vapianos Garden City, you're a keeper. read more

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I've hit up the CBD Vapiano a few times and only had pasta each time (and loved the pants off it obvs!) This Sunday saw me and my sister taking a trip to the new and improved Garden City ( I think it was refurbished ages ago but it's a bit of a hike for me). The restaurant area is looking so nice and the weather was beautiful so pizza and a rest from shopping was in order. We ordered a prosciutto and mushroom pizza to share and it was lip-smackingly great! I love the inside of Vapiano restaurants, very laid back and relaxing and always amazing Italian food. Definitely worth skipping the food court for this! read more

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Best Pizza bases which are cooked perfectly. I have visited Naples in Italy (the birthplace of pizza) and the pizza there wasn't even as good as Vapiano. So that's the first piece of good news... Stone and Wood Pacific Ale on tap... hmm dream come true? YES! Pizza is good, but it's the better when enjoyed with superb craft beer. I haven't even eaten the delicious looking deserts yet but Vapiano is certainly a place I would recommend to Pizza lovers. read more

Vapiano - There was an awesome antipasti spread on this board once... but I ate it. Nice board though...? - Italian Near Me - Upper Mount Gravatt, QLD

I have to be honest - and I will probably get hate mail for this - but I do not like is concept or this place. It seems more like a college cafeteria. When I go out to eat at a restaurant, I do not want to line up and see my food cooked, I want someone to take my order and bring me my food. This whole concept just seems messy and unorganised. If you want a pizza and a pasta, you have to line up twice to get it which I think it is pointless. I went here with two other people - one was from South Australia who had never seen or experienced anything like it and the other person has high functioning autism. When the concept of Vapiano was explained to my autistic friend, he nearly had a meltdown because the whole process was too overwhelming for him. Because of this, I highly doubt I will return. On the plus side, both the pizza and the pasta were quite nice. read more

The atmosphere here is great. Every time I come here it is buzzing and full of excitement. Although sometimes there is a large line for food, it is worth it as the food is tasty. The food may be slightly overpriced but they make up for this with happy hours 4-7! My friends and I love having meet ups here. read more

Not a fan of the concept and idea of how the restaurant works, I probably waited inline for 30mins and then waited another 5-10 for the food to be cooked, this was on a Thursday night so yeah it was busy. I couldn't help but watch people carrying their food up two flights of stairs only to have people brush past them coming down it was a bit dangerous in my opinion and might be a health and safety issue if not properly monitored. I thought the idea of having the tap money card was good, allowing you to put your purchases on the card and then paying afterwards. The food was amazing, I have an intolerance to gluten so the chef made sure everything was clean and all the ingredients were correct before cooking. I'd defiantly go back but on a day when there's less people around. read more

Vapiano looked inviting, clean, nicely spaced tables, waitresses were polite. We ordered a starter for 2 people which came to our table promptly. Down hill from then on! whilst we were enjoying our 1st course, 5mins later our main was served to us, I politely said to the waitress that we were not ready for our main and explained we felt like we were being rushed, the waitress said she understood and that the main would be re-made when we were ready. After our starter had been finished, and we had a small break in between, I approached the staff and said we are ready for our main, and that there was no rush, well, our main came straight out, it had only been kept warm, not re-made and being a pasta dish was just a gloopy lump in a dish, not enjoyable, and made a poor start to our evening. I will not be returning! read more

The pasta is eh but the pizza is fantastic. Little bit pricey but I can understand why. The only thing wrong with the business is how you serve customers. I don't want to stand there waiting for you to make my food and on top of that have to make small talk with the person making my food. You're making people stand there and wait for up to 30 minutes, which explains why you have lines out the door on big nights. Are you not concerned about this? I don't understand why it is as popular as it is other than the fact that not many restaurants in the area serve the things you serve. read more

Came in for lunch. Ordered a lunch pasta special with extra chicken. The pasta was cooked well and was pretty good value. Decor and ambience were also good. read more

I was given a free slice of pizza while walking past in Brisbane city and was immediately hooked. The food was delicious, wine was lovely and the restaurant has a great atmosphere. Will definitely go back!!! read more

Amazing! From start to finish the food was so tasty and the staff were amazing. I personally like sitting upstairs were thag beautiful tree in the middle. read more

Staff were very friendly and helpful, and the food was great, I would recommend coming here either as a family, friends or a quiet evening with your partner read more

The food was great, service was friendly. The only negative is the system of how the customer is supposed to get their food. I went with my family for a birthday lunch and ordered some pizza from the downstairs counter, and we sat upstairs. As i went with my mum who is 60+ to collect the pizzas (4 in total) and walked upstairs, she fell badly toward the top of the stairs and the tray of pizzas she went carrying went flying. I wasn't worried about the food, I was worried about her! She was rather shaken up and angry that as a customer, coming to a restaurant to have a dining experience we are expected to walk around delivering and collecting our own food. It is such a bad customer experience. To his credit, the manager was apologetic and re-made the pizzas and gave us a complimentary dessert. But while we were dining we also saw a waitress almost trip up the stairs as well! It is a VERY dangerous idea to make customers carry their own food up a set of narrow steep stairs, it is a law suit waiting to happen. My suggestion is to fork out the money to pay for proper wait staff. One of the ladies sitting near us said it is not the first time this has happened. Vapianos, please re consider changing your service system. Seeing my mum fall on the stairs was not nice and it left a bad taste in our mouth in terms of the layout. read more