Just the best online customer support. I've been buying vapetime brand since one of my friends introduced me to Quad berry, and my wife loves Moon. Recently, the supply chain went sideways (yay for pandemics....) and I spoke to Jon several times about it. The first time, he didn't hesitate to release more to the online store, but the second time he was incredibly apologetic. But he was honest and accountable too(which should mean a lot to whoever is reading) in explaining what happened and gave me a timeline of when to expect more. Also, quad berry is the shit. Haven't vaped anything else in like 5 years. If you like sweet/fruity flavor, this is a game changer read more

I purchased a vape at Vapetime for my trip to The Dominican Republic. I explained this to the customer service rep. I noticed he was looking at my odd the whole time and I did not know why. My vape got ceized by security in the Dominican Republic as they are not allowed in your luggage. I believe that the customer service rep (a Russian guy) knew this and that is why he was looking at me odd. I called him when I was back in Toronto and said we could recify this situation if I was able to get a replacement unit at cost. He was unwilling to accomade me. Really, really sad and really disappointed. read more

Amazing vape place My mod was broken. These guys took the time to look at it and check it out. Came back 20 mins later and it was fixed. True customer loyalty. Great selection of mods and juice. Way better than over priced 180 smoke read more

Vape Time is great vape store, with a nice environment and very knowledgeable staff. You can find a bit of everything here from basic kits to advanced RDAs. The house line of juice is quite nice and available in larger sizes for a great price. I highly recommend dropping by if you're in the area. read more

Vape Time Canada - Vape Shops Near Me - Toronto, Ontario

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Having recently moved to the area, Vape Time has become my new go-to for anything related to vaping. Prices are more than competitive, their home brand juice is excellent, and their customer service is basically perfect. Their shop has a lot of options for devices, accessories, juice and peripherals. They even have a wide variety of D.I.Y. equipment if you're ready to start building your own coils or making your own juice. Having tried a few other local shops, I can say Vape Time is easily the best shop in the neighborhood. read more

I've spent the past few weeks going to a number of Vape Shops. While I've had a few good experiences, I've mostly gone wanting for a place that would offer reasonable prices AND great service. Until now. They actually had a silicone case for my device, and a few odds and sods that I've been searching awhile for! The fellow that helped me out offered me great advice, but didn't go mental with the upsell. Which was nice. I probably will return, and only withheld a fifth star because they don't really have a strong tobacco-flavored vape juice, and I can't feature smoking a glass of rootbeer or whatever the facacta flavor of the moment is. read more

Vape Time Canada - Vape Shops Near Me - Toronto, Ontario

Summary: - The guys @ Vape Time can help you decide to switch to vaping from a flavor & pallate perspective - Vape Time Canada is one of the few places that offer DIY e-juice supplies & is a great resource for learning DIY. Review: Technical info and health benefits are absolutely key when it comes to vaping, but for setting up a first-time user, the importance of being able to speak to "throat hit", "nicotine craving", and "tobacco vs. all these fruit & desert flavors you guys have" cannot be understated, as many people who've converted will know. If you're thinking of making the switch from smoking to vaping, Vape Time Canada is an excellent starting point. Vlad and Daniel are knowledgeable guys that take the approach from the perspective of flavor and palate. The shop carries a number of starter kits aimed to fit various preferences - from the small & pencil-slim to ones that offer more battery life and e-juice capacity. As crafters of e-juices themselves, the guys also offer their own mixes among their juice selections. Their flavors can definitely stand beside the higher-end e-juices out there! Even better, because its their own they offer them at prices that are among the lowest you can find in the GTA - $38 for the larger 120mL (vs. usually $50 and up in most other places). I'd recommend Funky Monkey and Starbuxx among their top creations. Of course, at the flavor station in their shop, all of their e-juice offerings are available to sample. - Which brings us to the second part of the review: Vape Time Canada offers a pretty unique resource for vapers in the GTA: If you're looking to start making your own e-juice, this is -the- place to go. It's a bit harder to find representation for making your own e-juices in the vape world. Online communities are starting to grow in this category, but it can be a bit daunting to sift through the resources if you're just starting out. Vlad and Daniel are enthusiasts within this specialty. If you're someone that looks for face-to-face, firsthand knowledge before diving in, Vape Time has that to offer. They have all the supplies you need to get started: base VG and PG liquid, a huge selection of flavorings on-hand (from The Flavor Apprentice, Capella, Flavor West), bottles, mixing cylinders - it's all in-shop. And if you're already into DIY and are looking for a specific flavor, they can order in pretty much anything outside of what they carry. As an aside: Making your own vs. buying them can save vapers upwards of 90% of what they regularly spend. They'll tell you - that $50 bottle of e-juice? Once you set yourself up with supplies, you can make whatever flavor you want at a fraction of the cost. It's great that Toronto has a shop like this, because it's rare. Some places offer their own e-juices, but as far as I know, only 2 offer the ingredients to create your own. Vape Time is the ONLY one able to help teach you to use them. You'l have fun doing it, and they'll give you all the tips to start it yourself. Vapers in the GTA are lucky to have a lot of great shops catering to the hobbyist sub-categories of the vaping world - collecting, customizing, coil building. Vape Time Canada's presence truly rounds out Toronto's representation in the vape scene, and brings it to rank among the best in North America, imo. If you're even just thinking of either of the above - switching to vape or DIY - give Vlad and Daniel a visit. I've seen these guys in action, and they make sure their customers are set up with everything they need before heading home. You won't be disappointed. read more

I'm a newcomer to vaping and needed a bit of help with my purchases. I had been to a couple of other places in Toronto and I got the impression that I was wasting their time by not knowing everything and they were not helpful in the least. I decided to visit VapeTime because of all the good reviews. I am very happy I did. Vlad was so awesome and spent all the time I needed to feel comfortable with my new equipment. I spent a fair amount at their store and feel that I got my money's worth... and more. I can see myself spending a lot more in the future and will be giving VapeTime the bulk of my business. You won't be disappointed in the service that you receive at VapeTime. Thank you!! read more

So I walked in to Vape Time today, a complete novice (I've tried vaping once before), and walked out feeling like a specialist. The customer service at this place is just out of this world. Earlier today I was at my doctor's to get Zyban to stop smoking....and she actually recommended vaping! (although both her and the gentleman inside the store said there are no long-term studies on the effect of vaping...it's not been around long enough, but simple math tells me the "unscertainty" of one ingredient outweighs the well documented ill effects of dozens of chemicals and tar that you know are inside cigs)... Anyhow; once I proclaimed that I had no idea about vaping, he actually offered me a starter kit for FREE if I exchanged it for a pack of cigarettes, regardless of how many cigarettes were still in the package! I wasn't carrying my cigarettes, and was looking for a slightly more advanced vape. After some discussion about how much I smoke, what my smoking preference is (shisha style or cigarette style -- I said both), I made my decision for a "Subox Mini Starter Kit". I was then given an incredibly thorough walk-through on how to clean and care for it, how to make sure I operate the lithium battery safely, etc. They then let me sit down and try all kinds of different "juice", and they really tried to find my preference. They sell all the things that you might need for your vape, but there is no attempt on their part to push it on you whatsoever! I bought a charger for the lithium battery because I saw it on the shelf. He told me I would need to change the filter about every two weeks (again, I had to ask him to sell me a package of filters). And when I asked if they had any cases for the vapes, he pointed to a shelf, and also went to the back-room to see if he had another one that might look better (there was nothing wrong with the one in the store). As I was being helped, another customer came in. He was chatting with the other sales associate, and was joking about how he keeps dropping his vape, and as a result the battery cover was gone on his. The people in the store went to the back and found him a free replacement cover, on their own initiative. Because I bought a few items, they gave me two bottles of the liquid for free! I got the vape, a battery charger, the case, and some replacement filter things. All in all I spent $139 which is quite frankly much less than I thought it would be (I got a vape that is $79; they have them as cheap as "free" if you give them your cigarettes (!) and from $19 and up to more than $300-$400) In short: I just want to hang out in this store, because the people that work there are SO awesome, and I'm gonna send all my smoking and vaping friends there. read more

New favorite vape shop! Went in today with my partner and the guy was super nice in there (I think it was the owner) and extremely knowledgeable in all the products and deals. It ended up costing us a lot cheaper at this shop to get a bigger bottle of juice than any other shop we've been to where smaller bottles were almost the same price as the big one we got here. There are also a lot of deals going on that can get you free bottles of juice or discounts off your next purchase. It was our first time here and the guy we talked to gave us a free small bottle to take with us because it was our first time. Will definitely be coming back here again! read more

Don't bother trying to order from these guys online. Made my order, had some issues with my Mastercard so used my other one. It went through. Day later get an email saying they can't ship bc of inconsistencies, I replied explained what happened and they just cancelled my order the next day without even replying to me. read more

Awesome guys! Awesome selection, and it keeps getting bigger every time. An incredible selection of in-house juices and other premium bottles, I come back at least once a week to see what these guys have to offer. Would definitely recommend anyone at least a bit interested in vaping to come check this place out! read more

I've been to many vape dispensaries but simce I went here, I've never been to another. The level of service and quality of product is second to none. I highly recommend everyone quitting smoking to go here and experience this professional and helpful store. Thanks for everything Vapetime. read more

Vapetime is a perfect place for both starting vapers and dripping guys. They offer their own e juice, and they taste way better than ones you can find out there. People are all nice, very friendly, and very comfy. If you are into DIY e juice making, this place offers DIY supplies with flavorings. Best Vape place i have ever been to. deserve 5 stars for sure. read more

Love this place. The staff is very friendly and knowledgeable. The atmosphere is comfortable amd the flavours they have are amazing. I have been having trouble finding great flavours however, the ones they have are not too strong but have their originality in them. Their DIY system is pretty cool too. I would love to make my own flavours and be creative with mixing them too. Great place would recommend no doubt. read more

Awesome! Really, I just got into vaping and I still learning about it so I went to this place to buy a new tank and the owner pretty much explained to me everything about coils, wattage, etc... I ended up coming back few days later to buy some juice and I will probably come back soon because their juice is really good and the price is awesome. Is really good have a place that you can go to get your supplies and also have a good talk about vaping. Good job guys. read more

Long story short, my vape's battery broke at around 6pm on last Saturday, I was short for time and needed to get a new battery of vape quick. This was just down the road from the cineplex on Yonge near Finch, so I rushed up thanks to google and got there before the doors closed at 7pm. Like all new businesses, it takes a time to get on it's feet and I'm sure they will expand their selection as every other place does, so that's pretty great. As it is, it is a fully equipped shop to help you out. So as I rushed in, I was greeted by the two guys there, super helpful, kind and down to earth, so that was a bonus. I grabbed a vape kit, and got some ejuice with it. Tried a few and settled on VapeTime's Eastern Fusion (house brand). This is hands down the best tropical, even fruit, ejuice I've ever had. It was just fantastic. The taste is accurate, the smell is incredible, and the juice itself is tasty, but is not super sweet and saturated like most other premium ejuices out there. Since this is where my girl lives near, I will definitely be returning. Great service and has enough products to get you what you need. But their house lines fruit ejuices are just incredible, as I said, not overly sweet and saturated with flavourings or try to be too complicated. Will return soon and try out some more, but would definitely recommend Eastern fusion in the meantime. read more