We've had a Vanworks Switchback since October 2024, roughly a year and a half. We've put about 13,000 miles on it, including a few thousand miles on rough USFS and BLM roads. We've spent just over 100 nights in it across all seasons, with nighttime lows as cold as -25F and daytime highs above 100F. It's our third campervan and by far our best.
Ours is a 2024 Sprinter high roof / extended body (22'9"). We worked with Barry to figure out the layout and options that would work best for us. We ended up with a modified/customized version of the Switchback 170". The layout is super comfortable and plenty roomy for our family. The built-in features (kitchen cabinet with drawers, sink, and fridge, overhead cabinets, bench seat, flares, bed, water tank, etc.) are all high quality. They are lighter and sturdier than the built-ins in our previous vans. The bamboo wall/ceiling panels and countertops are sturdy and look downright classy. And the Espar diesel heater kept us toasty warm through two ski seasons.
We had a few minor issues with the battery system early on, but Barry and his team took care of them quickly and without any hassle, and the electrical system has been reliable ever since (solar panels, 5000 W-hr battery system, 12V and 120V outlets, lights, etc.). Barry also helped to trouble shoot a few other minor issues with the heater, one of the vents, and one of the after-market windows -- he walked me through everything by email and over the phone and we quickly resolve the issues. I've been very pleased with Vanworks' customer service.
Vanworks was easy to work with throughout the purchase, design, build, and payment. Clear communication, transparency, and responsiveness throughout (along with patience with all my questions and persistence in working with us to finalize our design). I highly recommend them. read more