Ms. Kaitlyn Coffman: Was very Helpful in her Customer Service, Support & Communication in Helping…read moreMe with the Truck Rental...The Value was Fair, Reasonable & Affordable. She's Very Patient, Kind & Respectful, When Doing business with Her...I Will Continue my Business at This Location in Moving Forward. Thank You, for Everything: Mr. Lawson ( Owner/SIC. & Gm. ) at CMS-Moving and More, LLC

This particular Penske has been Awesome to work with. I had a reservation for a 20' truck with…read moremovers scheduled to help. I went to 3 different locations and finally the manager at Whitten was able to help me lock down a 12' and helped with the mileage. It was a frustrating situation but they kept their cool. The thing people don't realize about Memphis is that the people don't care about reservations and returning things on time. This makes it hard for the Penske people to do their job. As long as you stay cool they stay cool and everyone wins.

In this case "Affordable" means shoddy and unsafe. We were rented a 14 passenger van in June of…read more2011, with unsafe breaks. We had to take the van into for new roters and brake pads while on vacation. The owner, Terry Reagor said he took the van to get repaired the day we picked it up for our trip, because he knew they were unsafe. But when I asked if he test drove it before we picked it up he said he "didn't have time". Additionally, the engine light was on, but was covered with a piece of black tape in an attempt to hide it. One of the seat belts didn't work, the middle console wouldn't open, and it smelled bad. Terry Reagor didn't bother to compensate us any of our rental fee for our danger and inconvenience. When I told him I was going to report him to the BBB, he said he didn't care because he had "more business than he could handle". Stay away!!!!!!!!!!!!!!!!!!

Worst company to rent from . They are unprofessional never in the office, very rude. The van was…read morenasty, spare tire on flat with a nail in it. Was giving one price when I put the deposit down and was giving a totally different price when picking up, the owner wants only cash but gives you a check. I wouldn't rent from this company again.

Right place at right time. Moving daughter to St. Louis. Just needed cargo van enough to carry 1…read morebedroom of stuff. Reserved van online about month in advance. Arrived at rental center to find that van we reserved was much larger than needed. Luckily for us Aaron Presley found a smaller van on the lot and easily made the switch for us. Van very easy to drive and just fit below the height limit for the parking garage at destination. Check-in, check-out very smooth. Much appreciate Enterprise team and especially Aaron's help!

We had a great experience with this Penske at this location. They came to the rescue when Budget…read morecancelled our reservations at the last minute (see my review of Budget to see why I'll never use them again). We rented two 26 foot trucks and a car-dollie for a one way move to NC and all of the equipment was in great condition. Everyone at Penske was friendly and professional, I highly recommend them!

DO NOT RENT from here unless you want to be SCAMMED! They will tell you one price before you drive…read moreoff & will be charged something completely different. I was told the $300 Safety Deposit would be returned to my card after I brought the car back on time ; the car was brought back clean, in perfect condition and gassed up and they will only return half! Definitely a shiesty & shady franchise. SAVE yourself the headache and just go to ENTERPRISE or through TURO; because they will at least be honest & uphold their contract!

Awful! What is the purpose of reserving a vehicle 2 or more months in advance and not be able to…read moreget what you reserved? We have to drive all the way to Tupelo, MS to get what we booked at Mt. Moriah location in Memphis, TN. Awful! Very disappointing. No one answers the phone and when connected, you're mysteriously disconnected.

These guys are the best. Fast workers with great attitudes. They not only moved everything but…read morestayed around and rearranged furniture the way I wanted it. I'm picky and the were patient, all 'yes mam, no mam.' Highly recommend.

From the owner: A Man & A Van Movers Rent A Truck And 1 Or 2 Movers. We Do The Driving/No Fuel Charges. We Also…read moreOffer Full Moving Services With A Five Or Six Man Crew. Moving Services Tupelo, Moving Tupelo, Movers, Movers Tupelo, Truck Rental, Moving, Moving Vans, Ready 2 Go Moving Outfitters, And More

The employees at this location were very professional and helpful. It didn't take long to rent my…read moretruck & the truck was very clean. The gas was not where they said it was but Mr. J adjusted the mileage and gas to make it correct before I left. I brought the truck back with more gas than it had when I first drove off the lot and I didn't go over the miles I had stated that I would drive for the rental. I would use this company if I need to rent a truck again.

Every aspect of my experience was excellent!! From long distance communication prior to moving…read morehere, to the drop-off of my trailer, to moving into a unit for storage. I was able to get immediate information and help for all my situations. They made sure my unit was absolutely clean, and their effort was truly appreciated after a 500-mile move! They are the best team and U-Haul I have ever used, and I am a regular user of storages and moving trailers.

Rented a luxury car. They don't cary them. Tried to give me a nasty rouge with no gas and finger…read morenail clippings everywhere. Travis Shelton the manager pretty much said if you dont like it bye. I hope he gets fired soooon.

I rented a Mid- Size SUV. When I got there, they told me that they had a long wait list for a SUV,…read morethey didn't have enough SUVs, and they closed in just one hour. So I had no choice but to switch to a Sedan, a Nissan Altima. The workers there were nice, so that's an upside, but still disappointed that I didn't receive the car I paid for. Why offer availability for a car they don't even have availability for? Why not have more of the most popular car if they know it's going to have a large amount of people wanting it? The website even advertises renting a SUV as one of its major draws. At least the workers were nice and explained everything to me, so I'm not as angry as I could be, I just wish they didn't pretend they had availability for something they didn't have.