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    Enterprise Rent-A-Car

    1.5 (19 reviews)
    Closed 7:30 am - 6:00 pm
    Updated a few days ago

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    1 year ago

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    9 months ago

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    2 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    Ask the Community - Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.7(24 reviews)
    3.5 mi

    Was a very good experience the first time we got a rental car here due to an insurance claim. They…read moreupgraded us to a Nissan Rogue even though USAA only paid for a car rental. I went back to this location about a month later on the same insurance claim. This time, no one said anything about USAA only paying for a car rental. The employee just brought a Rogue around without even asking if I wanted a car. I figured it was the same deal as last time. $115 charge later for the upgrade, I learned it was not the same deal. I explained last time I got a free upgrade and was just told "that was a different contract." While the person I talked to, whom I am assuming was the manager, was not rude, I wouldn't call her customer-friendly and she didn't offer to explain the variance in rentals. If you aren't going to offer the same free upgrade as last time, at least make sure employees gives the customer the option of getting what their insurance company will pay for. So between the 5 from the first experience and the 1 from this experience, I figured a 3 was a good rating for this Enterprise. Edited: I just talked to the new manager, Jacob. He could not have been nicer, so I revised my rating, yet again. His customer service is def 5-star worthy!

    I told Enterprise representative that I wanted 2 additional drivers to add on the car when we…read morepicked it up. I have one driver with me and a photo of the other driver's license. The representative said that he doesn't need the additional driver info. Trusting the representative, I signed the contract. Later I found that "no additional driver" unless listed below, which no one was listed below. I have to delay my trip and go back to the local office in order to correct the contract!!!!

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    Avis Rent A Car

    Avis Rent A Car

    2.1(11 reviews)
    5.6 miCordova

    Every time I need to rent a car at Avis this location never disappoints me. I had the honor and…read moreprivilege of meeting the owner. He's extremely knowledgeable, professional and very customer service oriented. When I first walked through the door I had a attitude because of something which didn't have anything to do with this business. The owner continued to be kind and helpful to me with a smile. Once I finally calmed down and apologized to him for my behavior. He thanked me for apologizing and told me it was nice of me to apologize. The business was clean and my car was extremely clean also. I love this particular location because it's close to my home. Due to my overall experience from beginning to end being exceptional I informed the owner he now has a customer for Life and I definitely rent a great of cars for personal and business purposes. Take my word Cordova whenever you need a rental please contact Avis at this location.

    Had a nearly identical experience to Kimberly B. & Michelle C. Made a reservation a week in…read moreadvance, via Kayak, having already paid in full to pick up a car from this location. When we arrived they told us they did not have a car for us and that there was nothing they could do. Prior to picking up the rental car we received multiple confirmation & reminder emails telling us to pick our car up. They made no attempt to email us beforehand and let us know that there was a lack of availability on their end. Additionally, once they told us they did not have a car for us they did not offer to give us a refund (until I asked about it) or help in any way other than saying "you can try calling this 1-800 number to get a refund". The next several hours were spent attempting to get a refund from the Avis 1-800 number and locating another rental car at a different location so that we could get on with our travel plans. A terrible way to start a road trip and a baffling customer service experience, unlike any I've had before.

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    Avis Rent A Car - He's working... They stay "busy" lol... Good place though

    He's working... They stay "busy" lol... Good place though

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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