I sent my daughter to Christian Brothers after calling and speaking with Preston. She had recently…read morebeen pulled for having a taillight out and was concerned that if she went somewhere, she might not be treated accordingly as a female and wanted to go somewhere she could trust. Since she is away at school it wasn't something I could do for her.. Preston set me at ease and she was taken care of quickly, and quite fairly. I will definitely will send her there from now on with alll here automotive needs. These guys are the real deal !!

I gave them one star because there is no option for ZERO STARS!!! If you are choosing them because…read morethey are an authorized repair shop with your car's extended warranty (mine is through CarMax) please stop and explore your other options before you make the same mistake I did....unless you want your 17 year old daughter stranded in the middle of the road at 5 pm on a Friday afternoon...OUT OF TOWN....First off...let's talk about the 3 weeks they had the car to make some repairs...3 weeks due to having the wrong parts sent...of course they blamed some of that on the local Chrysler dealership.....so they fix everything that they said was wrong when I brought the vehicle in, but also recommended a coolant flush with my oil change ...$4900 (warranty covered $1400)...within the next 3 weeks the radiator hose has blown out on her on the 45 bypass....take the car back......they tell me that doesn't have anything to do with their previous work bc the hose was worn.....On my inspection sheet it shows "all hose in good condition " $367 and 5 days later ....because.....Yea you guessed it...that Chrysler dealership had them order the wrong parts AGAIN.......NOTHING IS EVER THEIR FAULT..... ONLY 2 hours after picking the car up from this second repair....i get a call from my daughter that the heat isn't working in the car now.....I call back the next morning and Brian tells me that yes it's possible it's not working due to their previous job so bring it in at my convenience........less than 72 hours after this is when her car completely shuts down in the middle of the road....OUT OF TOWN......I had the car towed to Christian brothers and my daughter tells me that the tow truck driver even made a comment about how many cars he has to take there bc they have messed up on the repairs...hmmm.......so Brian reaches out to me promptly after they open today (Monday morning) and I tell him what happens...he says he will call me after they push it into the bay and look at it.....I remind him that the heat wasn't working due to their previous repairs bc evidently there are no notes that said I called it in Wednesday morning...he also tries to gaslight me and say a technician said the check engine light was on when it left Tuesday....NO IT WAS NOT!!!.....so anyways we are now dealing with a busted radiator that was just in fine condition upon previous inspection......I had the car towed from Christian Brothers to my normal repair shop(who unfortunately doesn't use the Carmax warranty program) and guess what.....the second tow truck company that I used was not the least bit surprised to be towing a vehicle AWAY from this location. If you have made it this far reading my review Thank You!! I am hoping I can help anyone avoid going through this experience! I did tell the owner I would be giving them a bad review , also spreading the word on social media! I hope this helps some other single women not get taken advantage of by an owner and business that obviously doesn't care about their customer.....

So we have done business with this branch many times and rented a full size SUV that wasn't full…read morewhen we left the lot. So we were told to fill it back to the 3/4 level and we did. And upon returning we were told it was a gallon short... how tf do you determine that? Total bs and a waste of time as we had somewhere to be.

I am a 4 time customer with Avis I would say that on 1 out of 4 occasions I have been happy with…read moremy rental experience. My recent experience I was deployed with Red Cross for a local disaster. Red Cross was renting multiple cars from Memphis and Nashville Tennessee airports. We had to drive 2-4 hours to a remote location where we needed the cars to travel to connect with people whose homes were destroyed from a tornado. On the way to this location, I noticed my tire had low pressure. I filled the tires with air and was able to make it to the site, but the tire had a nail in it and was slowly losing air. My only recourse was to call roadside and have them travel 35 minutes to get to the car to change it to the donut. I called customer service with Avis and they assured me that plenty of cars were available to rent at the nearest Avis rental 30 minutes away. All I needed to do was exchange the car. I got up early to drive the car to Jackson and made it there close to 8 am only to find a less than helpful service associate and no potential cars current or future. I spent and Red Cross staff spent hours on the phone and time waiting for Avis to take care of this problem. Eventually someone did come two days later to tow the car away. Seriously all you needed to do was pay for a tire locally and we would have been glad to have it repaired or replaced.

This location has taken care of me and my rental car needs for years. Good cars and good service…read more I will continue to be a loyal customer.

Budget's Corporate should come in and clean house in the place. I reserved a car with a pick up…read moretime of 8A. Got there, the place was filthy! The place smelled like weed and smoke. Disgusting. The overall appearance of this place almost made me leave. Please do better

The cost of repair is very high. Ask to see your damaged parts yourself. See if you agree with the…read morerecommendation before paying them. I'll admit I was not allowed to question it and I paid it anyway so I'm just suggesting you do the same thing.

The week started out hectic and needless to say I walk to my car this particular morning and…read morebattery light on. It got me to work but I knew I needed someone to look at it. I called KB's and even with them being booked and scheduled two weeks out they took my car in. They gave me a call the next morning told me the problem and got me back on the road. I appreciate Kevin getting me in and back on the road. Everyone was very nice when I picked my car up and who can't appreciate good service and kind people. Thank you again Kevin!

Clean and certainly great value for the money…read more Clean and certainly great value for the money

The car wash is good; however, today I was there and the music on their (new?) speakers is…read moreincredibly loud. And of course, you have to listen to commercials. When we asked someone working there about it he said, "They like it that way." It used to be a pleasant, calm, relaxing place to finish drying off and cleaning the inside of the car. Now I don't think I could hear myself inside the car with the windows up. Definitely changed the experience, for the worse.

BAD COMMUNICATION!!!…read more I always take my vehicle to Northside Auto Service to get my oil change and never have a problem service is always good. I have on occasion had my brother pick me up and we get breakfast, but not every time! Today I took my car for an oil change I was the first customer there and told front desk that I was running to get breakfast and he said we will call you when it is ready and I said thank you! I returned and they had not even touched my vehicle. The front desk worker told me that I had to be here in order to receive service. The worker NEVER explained that to me! That should been explained instead of tell me that they would call me when it was ready! There was no apology for the miscommunication or anything! If that was a new policy all employees need to know the policies so that it could be communicated with the customers! That is bad business! I would not be so upset had I at least would have received an apology! I guess my business means nothing to them!

I took my sons' truck for a water pump, hose, belt, fan clutch, and a thermostat to get replaced…read more The service was awesome. They told me up front what was wrong, and gave me a price, which was very reasonable to get it fixed. The service needed was done in a very timely manner. Then I had to take it back to get the right front brake looked at and again I was told up front what the problem was and the price to get it fixed. The service needed was in a timely manner, the price was very reasonable. I highly recommend this establishment and these gentlemen to take care of your vehicle needs. How they take care of the customer is top notch.