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    Enterprise Rent-A-Car

    2.7 (24 reviews)
    Open 7:30 am - 6:00 pm
    Updated 1 week ago

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    11 years ago

    Great service! Rented an SUV for the week for a family vacation. It was clean, the price was the best available in the area. Very pleased.

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    7 years ago

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    Ask the Community - Enterprise Rent-A-Car

    Avis Rent A Car

    Avis Rent A Car

    2.3(4 reviews)
    1.2 mi

    Even though we just returned the rental to this location, it was a great experience. We rented at…read morethe airport and wished to return to the mall as it is about 5 minutes from our house. We got there at 9 am on a Sunday and the mall didn't open until noon, so we thought we'd have to go to the airport, but Kelvin was out (I think he was checking in another rental) and asked if we were looking for Avis. He led us in the mall and quickly closed the rental out. He was not only quick, but also very nice. Would def recommend this Avis location based on our experience.

    Save yourself the hassle and rent from somewhere else. I had a reservation for a 9:00 am pick up. I…read moregot a call at 8:30 to let me know that they had run out of cars. I asked when they expected to get a car in and was told they had no idea. I had to coax some information out of them by asking if there was someone scheduled to return a car and what time they were scheduled to bring it back. I knew the car was not guaranteed to be back at that time, but that would have been a better explanation that "we have no idea". Going back and forth with the lady she tells me "when we get a car, we will call you". I ask for clarification on what that meant. She tells me the same thing - "when we get a car we will call you". I mean, I get the part about calling me. I was confused as to what would happen 'after' they called. I ask if she meant that the car would be reserved for me and she responds again that "they will call me". We go through this a few more times. Then she tells me that she's not going to argue with me. I'm like, "ma'am, I'm not arguing with anyone, I just need a yes or no answer. When you call to let me know a car is there, does that mean the car will be reserved for me?" The fact that she couldn't answer that simple question seemed like they were trying to hide something (so that they could come back and say that they never said it would be my car or whatever). Then she passes me to Thomas who 'kindly' let me know that they will call me when a car comes in. I asked him for clarification, and again, he repeats the whole calling me when the car comes in bit. He then goes on to tell me "that I am no more special than any of the other 100 people that have reserved cars to pick up today". Whew...we go back and forth about what will happen after the phone call. Finally I get an answer. YES! The car will be reserved for me. Then he goes on to say "that's what I've been telling you". I'm like, no, that's not what you've been telling me. In fact, I asked directly if that what it meant and you wouldn't say yes or no. I eventually got the call that they had a car ready for me. Fast forward 4 days. It's time to return the car only to walk up to a locked door with an "open" sign along with note that said "out of office". I call the number and was told he would be back in 5 minutes. 15 minutes later Thomas shows up. I'm a little ticked that they just lock the office up, and leave, but whatever. I mention to him how rude the person who helped me when I pickup the reservation was and he says, "oh, it's you". So yeah, that's me. He's still arguing with me about the "I'll call you" bit instead of just answering my yes or no question. As a side note, after the initial interaction with Avis, I called Enterprise - which was located a few miles up the street. The lady I talked to was pleasant and super helpful. I booked a reservation for a car to pick up in 30 minutes. It just so happened that during that time, Avis called me back to say the car was ready. I ended up getting the car from Avis, but in hindsight I should not have. Anyway - save yourself the hassle from this company that does not feel their customers are special and go somewhere where they value your business.

    Avis Rent A Car

    Avis Rent A Car

    2.1(11 reviews)
    3.6 miCordova

    Every time I need to rent a car at Avis this location never disappoints me. I had the honor and…read moreprivilege of meeting the owner. He's extremely knowledgeable, professional and very customer service oriented. When I first walked through the door I had a attitude because of something which didn't have anything to do with this business. The owner continued to be kind and helpful to me with a smile. Once I finally calmed down and apologized to him for my behavior. He thanked me for apologizing and told me it was nice of me to apologize. The business was clean and my car was extremely clean also. I love this particular location because it's close to my home. Due to my overall experience from beginning to end being exceptional I informed the owner he now has a customer for Life and I definitely rent a great of cars for personal and business purposes. Take my word Cordova whenever you need a rental please contact Avis at this location.

    Had a nearly identical experience to Kimberly B. & Michelle C. Made a reservation a week in…read moreadvance, via Kayak, having already paid in full to pick up a car from this location. When we arrived they told us they did not have a car for us and that there was nothing they could do. Prior to picking up the rental car we received multiple confirmation & reminder emails telling us to pick our car up. They made no attempt to email us beforehand and let us know that there was a lack of availability on their end. Additionally, once they told us they did not have a car for us they did not offer to give us a refund (until I asked about it) or help in any way other than saying "you can try calling this 1-800 number to get a refund". The next several hours were spent attempting to get a refund from the Avis 1-800 number and locating another rental car at a different location so that we could get on with our travel plans. A terrible way to start a road trip and a baffling customer service experience, unlike any I've had before.

    Photos
    Avis Rent A Car - He's working... They stay "busy" lol... Good place though

    He's working... They stay "busy" lol... Good place though

    Avis Rent A Car - Entrance

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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