I rented a car in Bristol, England, on June 4 and kept it for 5 days. While driving, I hit…read moresomething in the road and the tire blew. I called Enterprise and spoke with the rental agent who rented it to me and she said "Oh Good. That's covered." I interpreted that to mean it was a road hazard issue that they would cover. If they had said it was my responsibility, I would have shopped around for a good price to replace the tire. I was charged about $300 for a $100 tire. Enterprise had even given me back my full deposit, so I thought all was good. Let me repeat: Enterprise had even given me back my full deposit, so I thought all was good. Weeks later, in the comes the hits to my card for their pricey tire. If I was paying for it, why didn't the garage give me the bill? Because "It was covered." But they didn't stop there. They hit my card for a Loss of Use fee that when they realized was invalid because I was still paying for the car, they changed it for an Admin charge in the same amount. Could they be any more disreputable? Finally, because I went 39 through a 30 mph zone, it generated a notice. The notice price was zero, but Enterprise hit my card for another $50 admin fee. I realize this complaint in just one of millions against these people, but it needed to be written. I suggest you use only public transport and if that isn't available, dont go there. There is really no way to come out ahead with a rental company.

Nick and Paul of A Class Cars made our trip throughout Great Britain so enjoyable and stress free…read more Meeting us at the airport in an immaculate luxury car; all the water and snacks we wanted while on the road; took us to all the family ancestral sites we wanted to see, and 3 days and 1000 miles later we were still rested enough to finish our week walking throughout London. Thank you so much. We can't recommend this company enough. Sincerely, Rich & Helen

From the owner: We are super flexible and happy to make sure the service is what our customers are looking and…read morehappy to accommodate complicated itineraries! Sightseeing tours. Airport Transfers. Luxury Chauffeur driven car services.