I rented a car in Bristol, England, on June 4 and kept it for 5 days. While driving, I hit something in the road and the tire blew. I called Enterprise and spoke with the rental agent who rented it to me and she said "Oh Good. That's covered." I interpreted that to mean it was a road hazard issue that they would cover. If they had said it was my responsibility, I would have shopped around for a good price to replace the tire. I was charged about $300 for a $100 tire. Enterprise had even given me back my full deposit, so I thought all was good. Let me repeat: Enterprise had even given me back my full deposit, so I thought all was good. Weeks later, in the comes the hits to my card for their pricey tire. If I was paying for it, why didn't the garage give me the bill? Because "It was covered." But they didn't stop there. They hit my card for a Loss of Use fee that when they realized was invalid because I was still paying for the car, they changed it for an Admin charge in the same amount. Could they be any more disreputable? Finally, because I went 39 through a 30 mph zone, it generated a notice. The notice price was zero, but Enterprise hit my card for another $50 admin fee. I realize this complaint in just one of millions against these people, but it needed to be written. I suggest you use only public transport and if that isn't available, dont go there. There is really no way to come out ahead with a rental company. read more