Amy, the girl at the front, was very nice to me on the phone. She told me to come in any time I wanted for a drop-in eyebrow wax and even told me that someone would stay at the salon if I was going to run late after work. That is amazing customer service. The building is really cool with a well done interior. You can tell that it is a well oiled machine and it has been functioning successfully for a while. I gave this place 4 stars because while everything else is a 5, the eyebrow wax I received was a 2 and I don't want to bring down the yelp rating for this place based on a wax given to me by one person. This was the most money I had spent on an eyebrow wax, for the worst-looking eyebrows I have ever had. I should have spoken up before i left so she could fix it. The girl was young and it seems like maybe she doesn't have much experience based on the comments she made about my eyebrows and the poor quality of the job. This will be my last time at that salon (or any salon) for a while. I have absolutely no luck with pampering-related services ;( read more

terrible and dirty. clean your facility. never bring your business here. disregard for any achievement. only subpar motivation

I love, love, love Rachel. She always makes my hair look beautiful. Her cuts are consistent and she's great with color. She also gives a GREAT head massage. As for the other comments about the owner.... you could see her as rude, sure. But, if you have a sense of humor, she's funny as hell. read more

I am new to Eureka and needed a trim I came across this place by accident The owner I believe cut and styled my hair An amazing experience from start to finish Great conversation Totally happy with the end results I recommend to everyone read more

I used to love this place. Rachel was amazing but she no longer works here. I made an appointment to take my the red out of my naturally blonde hair so I could start the process of going back to blonde. 120$ just to have a lady do my hair okay and be horridly rude to me the whole time. The owner (and I think only hairstylist) did my hair. She sat me down and immediately asked "when did you do this to your hair?" Clearly displeased at what she had to work with. I told her that I had it done at her salon. She kept asking me questions about my previous appointment and when I told her I did not remember she kept asking the same question as if I was lying. She told me it was going to be expensive, this I knew, I had been here before. I should have left when she started to brush my hair with a clearly dirty brush with so much hair in it I could see it in the mirror, but I didn't. The next 2 hours proceeded to the be bitchiest hair appointment of my life. She complained that everyone comes in expecting her to reinvent the wheel by turning red back to blonde. The exact thing I was in there hoping she could do. (I was upfront and told her I expected this process to take a couple appointments). Her customer service skills were terrible. She was impossible to talk to. Anything I talked about she insulted or put down. My future plans. The fact that I was a student. Everything. By the end of the appointment I barely talked at all. I didn't make an appointment to cut my hair but she offered to do it. I said if she had enough time that would be great. She brushed my hair (with the dirty brush again ew) and then started looking at my hair and said I need to check my schedule ran out and said she didn't have the time. I wish I could believe that that was true. But since she was so rude the whole appointment and judging by her facial expressions (Plus no one was waiting), I think she just looked at my hair and decided she didn't want to do it. I don't understand how she got enough money to even buy this place; she has a terrible disposition. I regret going here so much. This used to be such a great salon. Totally worth it when Rachel and Mandy worked here. The actual dye job itself wasn't bad. It was better than what I came in with. She weaved blonde in to my red. The only part I was disappointed by was that she didn't dye my roots at all. The part that looked terrible was the underside of my hair in the back didn't get weaved at all. What the hell? It looks so inconsistent! She knows I'm trying to go back to blonde why would she leave such a large chunk so dark? I will never go here again. My mother, brother and I all used to go to Rachel, and this lady has turned me off so hard. It's not worth it for the aveda hair dye. read more

Vanity has a new Esthetician!!! I went in a few weeks ago for a facial and had an amazing experience! If you are looking for a clean and relaxing salon with professional treatment go see Jillian! read more

I have been here twice and have not been impressed at all. The employees and the owner are rude and I had to get my hair re-cut from another salon because Vanity did not do it well. The way they do pedicures is very awkward in these large tubs.... I will never go back. read more

Vanity is NOT closed as Google incorrectly states; apparently that is a mixup with another shop with a similar address. Laura, the owner of Vanity is an amazing talent and her salon is delightful. I don't even bother to try to figure out the best hairstyle for me, just let her work her magic. You can find Aveda products here. read more

had one of the best most relaxing pedi's ever in my life with my girlfriend here a few weeks ago.... the wine they served us was perfect. Pedi is still holding up GREAT and i will be back!!! read more

As a dude I've never wanted to pay more than $20 to get a hair cut. But after a happenchance experience at Vanity about five years ago when I still lived in Old Town, I've gone there ever since. Ask for Rachel or Amy. Being honest I don't see many other guys in there, but that hasn't deterred me. They get it right every time. read more

A friend of mine told me great things about Jillian and her fabulous facials so I made my appointment. When I got there I asked about her full body waxing services. She answered my 100 questions in a very professional way. I'M GLAD I DID!!! It was the best Brazilian ever! I was a little nervous at first but she walked me through it every step of the way! I also love how my face feels! I definitely recommend! read more

Had waxing services with Jillian. She was professional and kind. The salon is tastefully decorated and has a private upstairs room for waxing. My modesty was preserved and she did an awesome job. I will return again. read more

I have been a client for 26 years and even when I moved away I would come back on my travels to get my hair done because Laura is simply the best I have ever seen ! She's fair , highly talented , direct and looks at you when she does a consultation ! Can do any type of hair ! First class salon all the way with her business practice and her services . You can't do better than that in the city ! Highly recommend for all ages read more

Fancy, pampering, yet comfortable. I was very nervous about cutting my hair and donating it to Locks of Love, but the women at Vanity were so kind and so skilled, it ended up being a really fun day. Love my new haircut. read more

LOVE Rachel. She is such a talented hair stylist. She is only the 2nd person I have ever had that really executes what I'm looking for from a picture. Great selection of Aveda & Jan Marini products. Laura, the owner, helped my son recently with two Jan Marini products and his skin is clearing up fast. Also, the shop is in Old Town and I have always loved it down there and its charming to edgy feel. Waterfront Cafe (seafood) and Bayfront One (sushi) just next door:) read more

So I have gone here 3x. The first time I had a fabulous experience and my hair looked great. The last two times I left with my bangs being obviously uneven after I asked her to fix them. I gave her a second chance because of how awesome my hair looked the first time and she was really nice but 2x in a row with crooked bangs...no no. She didn't even notice I had to tell her when they were obviously uneven. But here is the real kicker - why I am actually writing a review is because of the BITCH OF AN OWNER. I spent good money in her salon and she made THE RUDEST comment to me. I was trying to make small talk with her and she was complaining about her inlaws so I mentioned that my bf's mom talks alot....just a little comment....you know what she said back to me? After she rang me up for $100 she said, "Shes probably just anxious. You know worried that you're going to get knocked up and trap her son for life." NO JOKE. I was speechless and didn't really say anything back to her so I had to talk some shit on here. I am not the first person to have a bad experience with her either. I have heard other stories similar. I can't believe how rude and unprofessional the owner of a "nice salon" in old town Eureka could be!!! Be warned about Vanity!!!! read more

Just a great little salon and spa. Comfortable ambiance and a very relaxed feel. The pedicure was relaxing and satisfying. The girl took her time and had much appreciated attention to detail. I'm looking forward to getting a manicure next. read more

I cannot wait for my cut & brazilian blowout tomorrow! Their prices beat anybody in town, and Rachel is amazing. Getting a facial or cut/color from her I always leave feeling like a million bucks. I have made this my regular salon in Eureka and wouldn't go anywhere else. Always friendly staff, and very helpful too. I have gotten called in to work & had to reschedule a couple of times and nobody has ever been anything but accomodating.. and I know what a pain that is! read more

Not nice. Got a gift card for my B-day and i didn't use it in time so it expired. Whatever, they got the cash for the gift card and i don't get the service... but after reading the other comments i don't think i am missing anything. The atmosphere is nice but the people suck read more