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    Vanitua

    5.0 (1 review)
    Closed 11:00 am - 5:00 pm

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    6 years ago

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    Ashley Store

    Ashley Store

    3.3
    (1.4k reviews)
    2.3 mi
    $$

    Had the most pleasant experience working with Steven at this Ashley's Furniture after coming in…read morehere on a whim during Memorial Day weekend just hours before closing to browse L sectionals for our house. Steven was an absolute rockstar; he was very patient, attentive, and didn't make us feel pressured whatsoever. One of the concerns we had was related to transporting of the couch itself as we had originally intended to pick it up by SUV. In expressing our concerns to Steven, he went out of his way to request that his supervisor locate the exact dimensions of the sofa as it would be delivered in the two separate boxes (H x W x D) as well as the weight of each box for the delivery. Moreover, despite the couch being sold out online, Steven went out of his way to coordinate with his manager an timely delivery date that fell within our work availabilities much earlier than we had anticipated given the online estimate. Highly recommending that partnering up with Steven here at Ashely's furniture for any future furniture needs!

    Here's the stronger version with that added, cleaned up and clear:…read more Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap. Here's the stronger version with that added, cleaned up and clear: Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Plaza West Covina

    Plaza West Covina

    3.3
    (276 reviews)
    1.4 mi
    $$

    Wow it's been more than a decade probably since I've been here and things have changed. I wish I…read morehad more time to check out the entire mall but my friend's feet were hurting so unfortunately I had to go even though I didn't want to. But from what i did see, there were so many cute stores I wanted to go in and also the selection of snacks were really good.

    It's a slightly above average mall. Better than the other mall in the area for sure, but does not…read moreeven hold a candle close to the Santa Anita Mall. But I can at least guarantee that the mall is always lively and there's plenty of parking. Lots of restaurants around and across the street too. What I like best about this mall is their effort to foster community here, such as the Dia de los Muertos display or when I happened to walk pass a Bluey Xmas dance party and you can take pictures with Santa AND Bluey. Super cute. One time years and years ago, they had a scavenger hunt for Christmas where you search around the mall to take photos with your phone for an ornament. I really liked that I did that and got to spend time with my family. I've seen so many shops come and go here and pieces of my childhood through adolescence such as the Disney Store (I remember spending time here looking through that giant plushie pile), the merry go round, Surf City Squeeze (always thought their mascot looked cool, now replaced with a Pop Mart vending machine), Nothing But Silver (went here lots with my mom and aunts), Sanrio Surprise, Amapola Deli and Market (crazy they tried to open a market in here), the hermit crab vendor, McDonald's that my mom would always get my brother and I and the vendors that would try to sell stickers at our table, the dollar store on the upper floor above Baskin Robbins, the used bookstore and so much more. Huge chunk of nostalgic memories for me, but today it's decent mall with most things that you would need. Some shops I go to often to get gifts or pick up something for myself, See's (thanks for closing PH location), Hot Topic, Bath and Body Works, Miniso, etc. At least the Tilt arcade here is still open. I wouldn't go out of my way to go here, but if you're already here, might as well enjoy malls before more of them perish.

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    Plaza West Covina
    Westfield West Covina (now known as Plaza West Covina in 2011) Taken by a Google Street View Car
    Westfield West Covina (now known as Plaza West Covina in 2011) Taken by a Google Street View Car
    Straight ahead to shopping, snacking, and strolling through Plaza West Covina!

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    Straight ahead to shopping, snacking, and strolling through Plaza West Covina!

    Vanitua - homedecor - Updated July 2026

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