Sury and her team did an outstanding job deep cleaning our rental property. It had been neglected…read moreand needed a lot of extra attention, especially the kitchen, refrigerator, and all three bathrooms. They were incredibly thorough and transformed the entire place--it honestly looked like new when they were finished. They arrived on time, were friendly, professional, and worked hard from start to finish. Their attention to detail and willingness to go above and beyond really stood out. I highly recommend Sury and her team to anyone looking for a reliable, high-quality cleaning service. I will definitely hire them again. Thank you, Sury!

Found Sury's on a Grok search for a dependable cleaner for an apartment turn in North Stockton -…read morethey were fantastic! Quick, concise and left the horribly dirty empty apartment looking like another place it was so clean.

We hired them to give the house a well-needed deep cleaning. Right off the bat, I could see that…read morethey were very responsive and had good communication. I was in a bit of a rush and they were able to accommodate with my schedule which was a great relief. The cleaners came on time and went to work right away. It was amazing seeing their work while they were cleaning the different rooms, it was truly a night-and-day transformation! They were very thorough and detail-oriented and seemed to be very hard-working people. Needless to say, I'm satisfied with their job!

These guys are just great!…read more I was searching for a good cleaning service for a friend of mine in the area but was hesitant on who to choose. I reached out to them and spoke with a very kind customer service rep that explained in detail the entire cleaning process and the pricing. We decided to give them a try and we absolutely do not regret it! The feedback I received from my friend was wonderful. They thoroughly cleaned the entire house and made sure every spot was taken care of. The cleaning professionals were very nice and delivered a great service. Recommended!

I was looking for a new cleaner for my home and came across Karen and her company. She seemed…read morepromising as she was responsive and her estimates were reasonable during our first interaction. However after the first deep clean, her employees damaged all four of my bathroom sinks from scrubbing hard water stains with a pumice stone. This was the method she had recommended after recognizing my sinks were made of a delicate material. I brought it up to Karen and she agreed the company should be financially responsible for replacement as it was their fault. I ordered the parts and let Karen know of the cost, and surprising have not received any responses back. I understand mistakes happen, and was never rude or even expressed any type of irritation. I even paid Karen exactly what she quoted me for the cleaning immediately after the job was completed. I like to give people the benefit of a doubt, but unfortunately in this case I got the short end of the stick. I really had no official complaints aside from the damage. This is even considering they were at least 20-30min late to both visits to my home (estimate+first cleaning), it took two people five hours to clean my 3bed/2bath home that was already getting professionally cleaned every 1-2 weeks, and most of my living room furniture was out of place after they were done. I was even willing to continue to work with them depending on how they handled this situation, but obviously Karen and her company do not care about their promises, their word, or their responsibilities when caring for someone's home. ***Response to Karen*** Actually Karen, I texted you Friday morning about the cost. Remember all texts are time stamped and no need to lie about anything to make yourself look better publicly. If you took responsibility or cared at all you would have replied back. All the drain tops had was hard water stains like I mentioned but if you want to be petty and make excuses than that is more of a reflection of yourself and your company.

Beyond enthusiastic to recommend Karen and her crew and the work they did in my house. She is…read moreprofessional, respectful, responsive, and provides quality and exemplary cleaning services for a reasonable price. We just moved into our new home and the dust was insane that it wasn't habitable. Slept their one night and got sick. Long story short, decided to have the help of professional cleaning services to reduce and eliminate the layers of dust that coated the house. Just by walking in you can smell and feel the clean difference. Karen and her crew did not miss a single spot in our house and left it cleaner than expected. It is honest, hardworking folks like Karen that restores my faith in humanity. Will definitely be using her cleaning services again in the future and will recommend to anyone in the area looking for cleaning services.

They went above and beyond! I finally decided to get bi-weekly services for home cleaning. With two…read moredogs, a toddler, and working full time, I don't have as much time as I used to. Yenny came over for an estimate and was very kind. Everyone who came for the initial deep cleaning was just as kind and worked so hard -- they really got into the nooks and crannies of areas in my home I haven't been able to reach in a long time. My home hasn't felt this clean in forever, and I truly wish I'd done this sooner. It's affordable for the size of our home and went beyond my expectations. Highly recommend if home cleaning services are something you've been debating and can fit in your budget. Money well spent. I already feel so much lighter. Thank you, Yenny and team!

The cleaning is excellent. My house shined. The owner of the business, Yenny, is absolutely…read morewonderful!

I really wanted to like this cleaning service, but unfortunately, they completely missed the mark…read more I hired them expecting a thorough cleaning since it was supposed to be a "deep clean," but what I got felt rushed and incomplete. The floors were still dirty in multiple rooms (walked barefoot to test, -- they must have pushed the dirt around. It's like they barely swept, let alone mopped. They came back a second time to mop the kitchen floors AGAIN, when I mentioned it was STILL dirty. Additionally , they didn't even touch the dresser surfaces in the bedroom, which still had visible marks, I wiped it down, so they must have only dusted. She also left things from the floor that were dusty in my daughter's crib! so I had to wash all of her bedding. I paid for a full service, but now I'm stuck calling another cleaning crew just to fix what should've been done right the first time. Disappointing and frustrating. I wouldn't recommend this service unless they seriously step up their quality and attention to detail.

Alberta did a wonderful job on her first visit. She was thorough, professional, and left my home…read morefeeling fresh and clean. I'm looking forward to working with her again and would definitely recommend her.

A long overdue review. I hired Erika to clean my mother's house prior to the Christmas holiday. My…read moremother was elderly and had dementia so having strangers in her house was always challenging. On the day Erika and her crew (her daughters) came, my mom wasn't handing having them in her home very well. They reached out to me to calm my mom down. I could hear on the phone how calm and caring they spoke to my mom. One of Erika's daughters sat with my mom and spoke with her so the rest of the team could continue cleaning. I think a lot of cleaning services would have said "we can't work in these conditions" and left. Not Erika and her crew. I was so impressed by their kindness and understanding toward my mom. I'm big on communication and was impressed with Erika sending before and after photos of the work they did in my mom's home. It looked great but sometime it can be hard to tell from photographs. When I got to my mom's house for Christmas, I was amazed by the cleaning job they did (I got a deep cleaning for the house)! They were very thorough with attention to the details. The most impressive aspect was the kitchen cooktop island they cleaned. My parents purchased the house in 1976 and I don't think the cooktop looked that clean when they first moved in. The cleaning Erika and her crew did, had that cooktop looking almost brand new. I was very impressed with the communication, the cleaning work that was done and most of all the kind of caring human beings they were towards my mom. You might find cheaper services but you won't find better! I highly recommend J&J Home Cleaning Services.

Erika is awesome! She's always on time, is a great communicator, and sets clear expectations of…read morewhat is covered in her services. Erika is friendly and so is her team. I'd highly recommend Erika's cleaning services whether it''s a one time deep clean or reoccurring. Also, our house looks great!

Christina is unprofessional and rude. I cannot believe the exchange I had with her this morning…read morewhen they didn't show up for a confirmed 10am appointment. After sending multiple messages and asking her about the COVID compliance measures in place, I received no response. At about 10:40, she calls me directly to literally yell at me. When I picked up the phone, she started right away with an accusatory tone, blaming me for not understanding that I needed to wait for her to confirm the appointment - even after I received a message stating that it was confirmed. The message stated confirmed and even provided a button to Add to Calendar. She has an horrible temperament and attitude problem that cannot be fixed by reasoning with her. She yelled so loud I had to hang up the phone. It rattled my nerves. What a disappointment when all I wanted to do was support a small business in this economic climate. I am looking forward to inviting someone into my home who exhibits maturity, kindness, respect, appreciation for their customers and ready to deliver top notch service. I'm sure that there are others out there, just not Royal. And now she says that I harassed her. Please do not make a mistake contacting this business. She even lies in the response saying that I harassed her! Who does this? I wanted to give her business. She is completely unhinged. Please be warned not to contact her. I wasted so much time prepping the house and cleaners for her team. So disappointed.

I would love to write a good review for this service, but they didn't show up. The last message I…read morereceived was "OK perfect we have you down for Tuesday, September 26 at 9am." I texted and called this morning when they didn't come, nothing. It is now 12:30 and no response. Luckily I was able to book another company that I can have come this week. There are other reviewers that listed this problem, but I gave them the benefit of the doubt and made sure I was very thorough in the booking. I would mark them as a big UNRELIABLE. 0 stars!!

They do an excellent job. Very nice, professional, and gentle with our belongings. Very affordable…read morefor people with not a ton of extra money too.

Highly recommend! Cinthia and her team did an excellent job with deep cleaning the house. They were…read moreresponsive, quick, and had attention to detail. Pricing was very reasonable. My house is now sparkling clean and I will be reaching out to them for all my future house cleanings.