Worst experience and service of my entire life. She ruined my wedding. Showed up an hour late, lights were broken for my archway, tully looked like someone threw a sheet across it, and didn't do everything she promised. Very rude, and will never go back. Save your money. read more

ZERO STARS! So unprofessional, beyond unorganized and very rude. I had a 250 person wedding with multiple businesses involved, and this was by far the worst I had to deal with. I could go on and on for days about how horrible I was treated and the lack of customer service, but I'll save it and just say, don't use them. Rude and unprofessional staff, owner and place. She had to write up my order 3 times because she would forget or lose my paperwork. I wouldn't wish this place on my worst enemy. Businesses that operate like this do not deserve to be in business and I hope that this helps and prevents someone else from going through what I did. DO NOT USE THIS BUSINESS!!!!! read more

If I was able to put no stars I would! This place sucks ! Things are not clean ! The boss is mean and disrespectful! Doesn't listen and treats there workers bad as seen ! Things not clean flowers dying ! DONT COME TO THIS PLACE! read more

Horrible service !!!! My event was this 25th my Daughter 15 and well I was very disappointed in this lady failed in doing what she promised me I was stressed since a day before on Friday the 24 I told her in advanced hall will open at 3pm arrived more than 4hrs late to start and just vanished after a while I call her directly went to invoice some of the plates we rented were dirty we had to clean also one of my family were there and one plate had glass and cut her self , flowers she said she would put on the table for decor only 1 flower was left with no water on each table. Horrible organized I had to send one of my family members to get batteries for a table decor because she just didn't do it I paid for drapery on celings for decor which she didn't put she gave me so many excuses were the buffet was served she didn't put the table cloth no napkins were put on tables like I was told and paid for they were left in a corner I found them after my party was over I was so upset beyond words I wanted to get a refund and said no refund because the contract said no refunds I'm still so pissed off be aware of this lady promises many things you pay for it and at the end result terrible she does what she wants it was a nightmare I'm still recovering if it wasn't for my family nd the hall event lady that helped I dont know what I've of done with out them BE SO AWARE OF THIS PLACE .... I also asked her if she had other event that day she said she had 6 + I imagine all the people she ripped off by not doing what they expected and the service Horrible A nightmare . I hope this helps someone out there go somewhere else . read more

Horrible service do not go with this lady!!! I had my daughters 15 on August 25 th and I paid her everything in advanced and I got to the hall and a lot of decorations were missing!!! The main table of the quinceanera was missing allnthe decorations i called her and she was suppose to take the stuff and she never did!! Dont get robbed like I did!!!zero stars!!! read more

I recently used this company's service and I'm really appalled by all the bad reviews on here. I too had my daughters quince at Larsa in Turlock and in all honesty I had the best service by this place. Very well organized, the decor and flower arrangements were very well put. We had gotten the flower wall and chandeliers by them and it looked beautiful. My daughter was so happy. Our guest kept complimenting us on the decor and flower arrangements. If you are looking for decor, I suggest you go to the showroom and meet the staff there. I hope this is useful and they get a second chance. read more

WARNING!!!!! POOR QUALITY SERVICE!!! DO NOT USE!!!! Attended a 15nce in Modesto on Saturday Aug 25th. As we sat at our table and started to pour drinks all glasses had either lip stick print stains on them, lip smudges and dirty spot stains. Plates were cracked and linens were stained too!!! This lady was late 3 hours and clearly it wasn't because she was washing dishes or linens!!!! I was upset and embarrassed for my BFF and quickly checked other tables to find the same. I basically had to warn all around me and began cleaning the glasses with yet a stained dinner napkin. I didn't want to stress my BFF out any more than she already was so I held off to the end to inform her and also took pictures, so she had proof of the poor quality of the items she paid in full to rent. Hopefully she can get all her money back from this lady. These should be the last things one has to worry about at special events like these. read more

She does everything fine as long as you make sure you get everything written in contract. She promises lots of stuff before u pay her and then when the time comes down to it she doesn't do that. Just write everything down and make sure you are clear. read more

I met Lupe in August and asked her to help me decorate for my wedding in December. She was really nice at first. I gave her a general idea of What I wanted and she gave me the set price. So I agreed I'd make payments till up to two weeks before the wedding. She kept calling and telling me I want my money! I want my money! No professionalism whatsoever. We agreed to a set schedule yet she kept nagging. Well then, every time I'd go take her money I'd review over what I wanted because she had not written down what I was requesting up to this point. She said she knew what I wanted and where my venues were at. I was so nervous to with her because of her arrogant attitude. But I couldn't turn back because I had invested too much money. The day of the wedding comes and Lupe is supposed to be at the reception hall to set up at 8am. She doesn't show up till 11! Then she leaves to take the arrangements to the church because the ceremony starts at , she's been claiming all along she knows were the church is. She doesn't show up till 12:55. Telling my mom that she gave her the wrong address. What a joke! What's worse she didn't get me the bowyer I asked for. Even when I sent her a picture. Same thing goes with the bridesmaids. She promise big full tower vases of hydrangeas. The arrangements were super skimpy. And at the end of it all she said we owed her $50. When everything was paid for. My wedding looked nice. Yet she's super rude and unprofessional and you'll never know what you're going to end up with at the day of your event! beware! read more

Omg a nightmare, beware and stay far away from this place . Very rude, unprofessional and disorganized . I don't even know how she's in business . I have horror stories from start til the day of the wedding . read more

I attended a close friends daughters birthday party on Sunday. It was a huge deal to my friend, her daughter was turning 15. I got to the hall earlier as my friend requested me to do so. There were no runners on the tables, silverware was not placed on table ( we had to do it ), drinking glasses were dirty, as if who ever was setting up the process left ahead of time. Most everyone was eating their meals on the chargers, until someone realized where are the plates. Terrible with communication and poor business owner/operator. I would definitely check out references prior to booking a special day and allow this person to be in control of it. read more

Nothing is more irritating when a business takes credit for another businesses hard work!! A buddy of mine owns a business that decorates weddings, only to find this business cards all over the tables, taking credit as if they decorated this wedding, shady business, don't do business with this company!! The reviews don't lie!!! read more

If I could give zero stars I would. Don't be fooled by her prices!! You don't get what you pay for, and she wants her money up front. She makes no apologies when she completely screws up. She is so unprofessional I do not even have words to describe how horrible my experience was. Run away!! read more

Horrible service. I scheduled an appointment and confirmed it over the phone. I told her I was driving from Modesto and when I went to walk in the door it was locked. I called her and she rambled about how she had a change of plans. Horrible service! read more

I would not recommend this business to anyone.She had my niece in tears most of the day Friday 9,2015. First everything was suppose to be delivered on Thurdsay. When they called her , she told them "I must of forgot" Dishes were wrong, not enough silverware place setting which included 1/2 salad forks ,12 dinner forks, 3 different size of Champagne flutes.napkin color wrong, the table covering had huge seems in them .Like they have been cut and resewn. She never once apologized to the bride, groom or the mother of the bride. All she kept saying was,"Remember I told you" What she should have been saying, I am so sorry for this what can I do to make this better.? read more

Why didn't I read the reviews for this place before coming here? What these Yelpers are saying is definitely true - these are not picky, stuck up reviewers with a bad experience. It's multiple customers with multiple bad experiences, and I'm just another one. This lady is unorganized (she couldn't find our order and needed us to show a receipt that we paid because she couldn't find proof of payment), doesn't write all the details on the order so you have to go over everything again, then blames everyone but herself for the mistakes and gets mad at YOU. My wife and I rented some linens for our daughter's birthday party. She charged us fully on the day of reservation and gave us a date and time for pick up. No problem. The day of pick up came, but my wife and I got caught into work and couldn't pick up the order, so I sent my parents in the afternoon to help out. Since the order was supposed to be ready in the morning, I figured there would be no problems here. Well, the lady said that she hadn't even prepared the order because we didn't tell her the event date (which was irrelevant) and she forgot to write the pick up date and time on the order (who's fault would that be?). She then told my parents to leave because she had appointments and she couldn't handle the pressure of them staying there to wait to get the order made. She told me all this over the phone, by the way. On top of that, my parents (who were being very accommodating by telling her to take her time) were accused of being rude and were asked to leave the store. In the end, my wife had to go get the order because the lady later admitted that she hadn't written down the order completely (again, her fault) and needed to be reminded of what was ordered. I haven't looked into other companies for linen rentals but I highly suggest you stay away from Vanessa's if you want to avoid a headache from horrible service. It's a miracle she's still in business. read more

DO NOT GO WITH THIS LADY! I wish i would've read the reviews before i ordered my flowers from her! She was suppose to deliver the centerpiece flowers half hr. before the party, she delivered the flowers during the party after everybody was already there!!!! So embarrassing..... and she wouldn't even answer her phone when i was calling to see what's going on with the flowers!!!!! I was soooooo MAD!!!!!! Very very unprofessional!!!!! I do not recommend her to anyone! read more

Don't waste your money at this place. Pay a little more but get what you ask for. This lady Lupe tells you one thing and gives you what she wants. When you first talk to her she seems nice and very interested in what you are telling her. She even offers to make a sample of what you will get. But the day off you don't get. I hired her to decorate my wedding reception and church. My bouquet and bridesmaids bouquets were not at all what I had asked. Also she did not decorate the church as we had agreed. I will not recommend this lady to anyone. Will never do business with her again. The last thing you need on your wedding day is to stress off your wedding decor. read more

Based on my experience, I give her 3 stars out of 5. We hired her to decorate our wedding. She did a great job on my bridal bouquet, centerpieces and linens for guest tables. But forgot my 2 chairs for the sweetheart table and the bridesmaids bouquets! She had them delivered right after I called though. I just wished everything was done early like I was told. read more

If I could give her no stars I would. She forgot some of the linens and the ones she brought were stained with ink marks. The chairs & tables were broken and dirty. They were 45mins late for both meeting . Her place is a crazy mess and it would impossible to run a business this way . Wish I would have checked Yelp ! Stay away, she will ruin your event, it's so not worth saving a few dollars . read more

Zero stars!! I wish I would have read all of these horrible reviews before we placed our order. What a disorganized mess!! We rented a large tent from them. The tent had several holes all around it, was filthy, the fake windows broken and they didn't stake it at all. The tent ended up flying away and landed in a swimming pool. I know right!! Everything that was rented was ruined from the tent disaster. Our photo backdrop was ruined, linens, centerpieces and decorations. She never apologized for not staking the tent and didn't want to refund our money. Even though we couldn't use many of the rental items. She tries to play victim and doesn't follow through with her word. DO NOT, USE this unethical company!! read more

Would not recommend this place. I had my wedding last month and I wish I would have listened to all the bad reviews . The good thing was I only went through this place for my flowers and even that was a mistake . She told me she would make me a sample of my bouquet , my bridesmaids , boutonnieres, and the ceremony arrangements. She never showed me the boutonnieres and I went like 4 times to see my bouquet I would even call her the day of to let her know I was going and when I would show up she would say to come next week because she couldn't get the flowers this happened all the way until a week before the wedding by then I had paid her the full amount so there was no going back she assured me she would have the flowers I wanted and that I didn't need to see a sample that she knew what I wanted (I wanted Austin garden roses which is an imitation peony) my wedding came and when my husband went to pick up the flowers , because I didn't trust she would bring them on time, there were boutonnieres missing , the flowers looked like they were sitting there for days , they looked very sad and discolored , and my bouquet were flowers that I didn't ask no garden roses to be seen and the ribbon that goes around it was a pink and white lace when I had asked for an ivory ribbon on all of them . Just save your money and go somewhere else . read more

Amazingly HUGE roses on my daughter's Quinceañera centerpieces!! Frankly, I was skeptical doing business at Vanessa's but decided to trust in her. I am very particular & know what I want...She over delivered on the quality AND quantity of roses on each arrangement, including my daughter's table. The dance floor draping-beautiful! Very nice & very social owner, Lupe, proved she does extraordinary work! Definitely recommend her! read more

I give 0 stars. This business has really great prices but don't fall for it! They short you in everything and give you items that have food on them. She talks in circles and not worth the headache. Avoid at all cost. I have had myself and friends use her and the same thing happen each time. Biggest nitemare read more

I am quite disappointed in her service. I had used her for my daughters event and she was just fine. Then I referred her to my sister. She still gave a deal but when we it came for delivery she ended up coming late to the venue to set up! She said I told her a different time?! Which that was not the case! It was a huge inconvenience because people took time off to wait for her to come to have the supplies come in!!! Then my friend hired her to decorate. She gave her a deal as well but to seal the deal with my friend Lupe said it included decorating the venue. My friend explained to her that she was by herself and can't do the decorating so she needed Lupe to do it. With the response of Lupe agreeing to it! Disaster that what I have to say!!! She even had the nerve to ask my friend to speak to her in English! Shit! When I dealt with her, I couldn't even understand her! My friends Spanish is perfectly fine and English! Stay away far far away like Forest Gump! No no business is about being on time, precise and always by the customer! Not what you think it's best!!!!!! read more

Lupe was really nice to begin with and even did a sample for my wedding. I had already went in doubting because of the reviews but I decided to give her benefit of the doubt. I asked her how she can guarantee that I would be getting what she wanted me to pay up front and all she said was come back in 3 days and look at the arrangements I made you. I told her that I didn't care how long they lasted I just wanted to get what she promised and was making me pay for. She got mad and refused to do business with me just because I wanted guarantee and hung up on me. Super unprofessional and uncalled for. read more

Lupi has beautiful fabric for linens. She does over book for weddings, so make sure you pick up your linens 4-5 days before the event. It may take a few trips to get everything you ordered, so be patient. When you place your order have her write everything down and double check it. When you pay her have her write that on your receipt and her original copy too. If you stay on top of her you won't be disappointed. If you are having her decorate with draping make sure she does it a day or two before. Just remember because she books several events for the same day, you really can't plan on her decorating the day of an event. Also only order what you plan to use, she doesn't allow you to cancel if you have fewer guests. If you follow these instructions you will be happy with the results. I didn't use her for flowers or plates etc. just linens, and I got beautiful custom linens and chair covers for our events. read more