Our father's grave marker was damaged and I can't thank Vancouver Granite enough for their help in resolving our problem. They went above and beyond! read more

The service is awful and the owners are jerks. We waited three months only for them to tell us that they won't respect our request.

when we ordered a headstone for my Mother in Law we were told it could be as long as 6 months to get the stone. After waiting 8 months and no communication from our contact Misty, my wife contacted her. We were told it was in the system and would be another 6-8 weeks. After waiting 4 months with no communication from Misty my wife sent an email and got a reply saying it was still in the system. So 1 year after ordering the stone we have no firm date for delivery and have lost all confidence in Vancouver Granite Works. if on time delivery and honest communications matter to you then find someone else to provide your headstone. Carl Battle Ground, WA read more

We are at the age where our parents are passing. Our best experience, by far, has been with Vancouver Granite Works. **They matched the granite for our 2022 stone with those they produced for our family in 1962, and 1992. The family plot looks so lovely with these matched stones. **The final stones look just like the design, with highly skilled incise work so the stones will be readable in the decades again. **They know the area cemetery requirements and staff. Installation went so smoothly. **They were both skilled and kind in helping us make our design decisions. We recommend Vancouver Granite Works so highly for their help and high quality work at a very reasonable price. We wanted to do well in this important part of preserving our parents' memory, and they have made this possible. read more

This review I'm writing is so well deserved! And very first thing I want to do is give praise to Rebecca who helped me all along the process. I won't get into all the details but Jude know that I'm grateful to her for her incredible patience understanding and kindness. I also on the very first day spoke with Misty. She answered my millions of questions I had also very patiently. And turned my day around with her friendliness. By the time I hung up I had enough knowledge of headstones and granite that the process no longer felt daunting, and I felt like I made a new best friend. As per request from my mother to call around and not purchase a head stone from the first place I called, I did so. Many more hours I spent because of my mothers shop around ways. Fortunately after shopping around, I discovered the best for value and quality and compassion was for sure without a doubt VANCOUVER GRANITE!!! I can say this without a doubt. So obviously I worked with them and I'm so glad I did. Rebecca did a phenomenal job and the outcome is beautiful. For such a daunting and emotional purchase Vancouver Granite, takes the sting away and makes everything better. I also spoke to Mary when it was final and the headstone was laid. Mary was beyond sweet and lovely to talk to. Rebecca was away on maternity, Congratulations Rebecca, (especially thanks for the things you did for me above and beyond what was necessary. You know what I mean, wink. ) And thank you Mary and Misty for making this a memorable process in a good way. Also I must reiterate that the cost was affordable and VG will go out of their way and help you figure out the most value for your money if you are on a tight budget. They understand all financial situations. Much appreciated. read more

Vancouver Granite Works - Stonemasons Near Me - Vancouver, Washington

One of the most unprofessional company . No communication , they do not answer to emails , if i call and talk with one of the office people and i get a promise that someone will follow and call me back with information about a completion date of a monument for my parents witch started in 8/24/2021 as of today 5/25/2022 i have no confirmation of when the monument will be done and nobody replies to my emails or phones .I am frustrated and my dad is upset with the hole situation . He is 86 years old ,my mom passed away last year in 6/30/2021 and it will be a comfort for him to have the monument place for my mom and him at the cemetery so he has a place where he can visit . Shame to you Vancouver Granite Works ! read more

I have worked with Vancouver Granite Works for three different headstones and up until now I had good experiences. I don't know what's changed in the management or staffing at Vancouver Granite Works, but my recent experience was completely unsatisfactory. I followed up with them following my mother's death and in my time of sorrow and grief, all they wanted to do was argue with me about the arrangements my parents had made with them. I don't expect them to be grief counselors, but I am shocked at their insensitivity and I will not recommend them to anyone. read more

Helpful and great suggestions on a carved stone memorial. They explained the process and time table, kept me from making mistakes, and treated our order with care like it was their only one. Didnt try to rip us off -in fact, quite the opposite. I understand this is a family business, and it shows. read more

They made my sister cry on the phone for not purchasing an expensive enough headstone for our recently deceased mother. My sister called Vancouver Granite Works to ask about the installation of a headstone for our mother who passed from brain cancer last week. She purchased the headstone online and just wanted to ask if the company could do the installation for us. The sales person that she spoke with on the phone shamed her for purchasing what she claimed was a low quality headstone that would break in a couple of years, and was so belligerent in her judgements she drove my sister to tears on the phone. After calling the graveyard to verify the claims made by the sales person for Vancouver Granite Works, the graveyard staff let us know all of their claims were overblown or downright false. They were simply trying to take advantage of my sisters fragile state in order to push for a larger sale. These kind of sales tactics are shameful when applied in a situation where your customers are grieving from a recent tragic loss. Don't let them do the same to you. read more

I came to Vancouver Granite after my teenage son passed away. I wanted to go with a local business with heart. I can not begin to tell you how please I was with the service I received both in customer service and the ending result in a memorial stone that brought our whole family to tears. We were able to customize our stone and personalized it to reflect my sons personality. They were fair with us on the pricing and worked with us on payments. I can not thank them enough for helping us honor my sons memory.... Katrina DelBosque read more