I have had Aftercare assist my family twice, Michael was a wonderful caring person, I am very sorry…read morethat they have permanatly Closed, I have referred several families toward them, Sorry the are gone now,

I was very pleased with Michael at Aftercare Cremation . He was so pleasant and made this…read moreexperience about as easy as it could get considering the circumstances. I would highly recommend them to anyone seeking this type of service for your loved one.

Before my mother passes of breast cancer I had been checking out several cremation services in…read morePortland I decided to go with Care Cremation and so glad I did. They have a very warm and caring staff on phone, in email and in person. When the time came They were there right away. Compassionate the whole process through. I really appreciated how professional and respectful they were with my beloved mom. I hope I don't have to do this again, but even my adult children said when the time comes they will reach out to Care Cremation.

The woman who answers the phone and deals with people in person lacks empathy and compassion…read more.. especially when things go wrong. She is very matter of fact and does not seem to be aware that she is dealing with people who have very recently lost their loved ones. I have a hard time recommending this place but the owner did talk with my family and apologize so I'm editing my review to reflect that.

In our time of need Pamela and staff showed such care and humanity to our family and with the care…read morethey took with my mother-in-law. Who had a 13 year long struggle with dementia and they made her look absolutely beautiful. They assisted us through the whole process from the viewing to the burial. Thank you all The Goldbeck Family

Suddenly finding yourself in need of a funeral home is a surreal experience. My father's hospice…read moretold me to start looking and gave me a list with 20 -30 names. I had no idea where to begin to look, or even what I was looking for, all while attending to my father's last days. I have to give Advantage a big thank you for making this process as smooth as it could possibly have been. Ben and Pam are caring and professional, always helping me feel that I was doing my best to carry out my late father's wishes for direct cremation. I highly recommend Advantage Gateway Funeral and Cremation.

They can't confirm by photo that it is your loved one that they receive on their premises even if…read moreit was requested. I personally worked in the funeral industry and that is a requirement in California. I would NEVER trust anyone who works there as they lie and deceive and blow you off when you request proof that your loved one is buried there. I called, emailed and wrote for response for documents to prove who was buried there. Worse yet on day of funeral NO ONE was in office to take us to my child's alleged burial site. No greater disregard and disrespect has ever been shown nor given.

Great customer service, very caring & compassionate. Thanks to all of you for your time and…read moreattention in our time of need. My family much appreciates everyone at Rose City. Bless you all.

I worked with Annie after my mother-in-law passed away. We had to ship her to Palos Verdes Estates…read moreCalifornia and Annie was invaluable. She was so helpful. She went above and beyond and did all the extra things she needed to do to make it easy for my family and I. I would use them again in a heartbeat.

My brother died unexpectedly. I live in DC so a friend of my brother's in Portland recommended…read moreHolman's. Holman's could not have been more helpful and lovely. My brother was cremated and they held the ashes until I was able to fly to Portland. I recommend Holman's without reservation.

My father died a few months ago unexpectedly. Having never dealt with having to make funeral…read morearrangements before, my family and I were at a bit of a loss... We called a couple of places and got quotes. I was pretty shocked at the prices to say the least. Then I remembered that an attorney I had dealt with had recommended Omega, so I called them. To say I was surprised by the price differences is an understatement. They were easily half and almost a 3/4 less than some of the other Funeral homes we had called. From the first person we dealt with on the phone, to the last, the customer service was first rate. Having to deal with the loss of a family member is hard enough...having to be wary of being taken advantage of during an already stressful time is crazy. Thanks to David and the entire staff at Omega we didn't have to worry about that at all.

My family is genuinely stunned that Omega Funeral & Cremation Services rates as highly as it does…read more Our mother's remains have still not been returned to us more than three weeks after her passing. We were told it would take two weeks. When that deadline passed, we had to call them -- only to be told it would be yet another week. Not once did they make any attempt to proactively update us. During a time of grief, this kind of neglect is sad, frustrating, and frankly disgusting. No family should be treated this way, and no company in this industry should operate with such indifference.

This industry isn't anyone's favorite but I wanted to give a shout out to Angie and the team at…read moreAffordable Family Memorials. We lost our 20 year old son suddenly and so we were bogged down with grief, which makes decision making very difficult. Plus, who wants to come up with words that will be there forever to honor your pride and joy? In any case, we took probably 9 months and went through a dozen versions before settling on the final design. Angie was patient and kind throughout, and the finished headstone is perfect.

Wow! The service was Spectacular and their help was Incredible…read more We had met with Lincoln Memorial, where our sweet granddaughter was buried. Up until this point, Lincoln Memorial had been great to work with, and I highly recommend them as a cemetery -- you just need to get your marker elsewhere. Here's why: Lincoln Memorial wanted to charge a ridiculous price, plus charge an additional $450 because we wanted to design it. I might add one of the reasons we wanted to design it was because they don't have a clue what they are doing when it comes to designing, and can only come up with random, ugly text and one of a very small range of static stock vector images, which we did not like. So it was necessary to make our own design to actually honor Baby Jade. Lincoln Memorial also did not let us know that the green stone eventually turns yellow. In addition, they claimed that if we had a stone made elsewhere, it would not be guaranteed or cared for. We found out this is untrue. AFM guarantees the stone, and Lincoln Memorial is required by Oregon Law to care for the headstones. The stone we chose was 12 x 24, set vertically. Angie steered us away from green given its tendency to turn yellow. We picked blue. We sent Angie the custom design. She and her husband enhanced the little baby feet, found better butterflies and poppies (more detailed to reduce "negative space" where water would pool), inverted the graphic of the Rome Temple, did a sand blasting of that area which we just really loved, then after customizing it, they manufactured, delivered and set a truly Beautiful headstone for less than $1000 (including the fees that Lincoln Memorial charges for having someone else make it and set it). AFM did not charge any fees for custom artwork. It was all included in their pricing, as was the fee for delivering and setting the stone. What a relief to finally have the Beautiful Memorial stone finished for Jade. Cannot wait to see it after the install. So grateful we found AFM!! Highly recommend!

Crown Memorial Center…read more If I could rate leaving a negative star that is where I would start! My mother passed away in January 2023, her body was donated to science with the understanding that once they got what they needed she would be returned to Crown Memorial for cremation. Well long story short she was returned beginning to mid October and she is still laying there waiting to be cremated and returned to family. The funeral director isn't prompt in returning calls or emails, goes up towards a month before you will need to reach out for answers, constantly finding excuse after excuse as to why things are not being done in a timely manner and will put the blame on others instead of taking responsibility for her lack of awareness of the happenings of her facility. She is rarely there as she goes back and forth between Milwaukie and Southern Oregon. When she is in office she lacks communication and customer service skills. Of course the last communication was that she was going to email the people in charge of the process on 11/22 and it is now 12/21 and not a word. At no surprise when I reach out she has an out of office response stating she won't be back until the end of the month. Never mind the fact that there are families that are waiting for answers as well as the remains of their loved ones. So super glad that she is able to afford to take time away from work for the holidays while we wait for her to return to do her job! Have to say to those looking for these types of services: first I am so sorry for your loss, second please make sure that you read the reviews of facilities prior to hiring one, and lastly when it comes to Estell (funeral director) if you are hoping for empathy or for the minimum of decent customer service...you need to look elsewhere as you won't find either of those at Crown Memorial Milwaukie! ***Update 1/24/2025 My mother is still laying in a body bag somewhere in Oregon. She has now been gone for two years this week and has been back to Crown Memorial since the middle of October. Still no ashes to return to family as they still wait for a name to be changed on some permit in Clark County. Keep in mind that Washington State Dept. of Health reported to me that the only thing needed to move forward with the cremation is to have the Funeral Director sign an affidavit. When this was let known I was told that wasn't true and that she was still working on it. It took an entire month, four emails and a couple of phone calls with voicemails (none of which were returned until this week) to get a response only to have them say that it could be another month before this is taken care of. I can't even imagine the other families and the horrible treatment that they have endured. I understand that it must be a hard job to work in the "death industry" but come on Crown...have some compassion and empathy for those who are waiting indefinitely (apparently) for the return of their loved one's remains.

Please do your research before going with this funeral home. Whenever we think about our loved one…read morepassing we will be reminded of the horrible experience that crown memorial had to offer. They do not care and it showed. They didn't give us any kind of communication until the day before the viewing. It took them a month to reach back out after we left several messages and emails. We just wanted to get the paperwork done to finally get our lives ones ashes. Please please please do not go through crown memorial.