I can not stress this more IT WAS A STRESSFUL TIME! FAMILY MEMORIAL WAS THE LEAST OF THE STRESS!…read moreThey were wonderful and so easy! My brother passed away , the old Victorian was warm ,comforting, and like home ! They treated my request with love ,understanding! I wanted to dress my brother he made sure I had gloves,and all the items I would need ! My daughter requested to do his makeup he offered to assist, my brother was perfect so no need for makeup to look Normal ! He allowed us to come early to set up ! Everyone said they had been to a few services but this was the first time they felt at home relaxed and comfortable! Thank you I can't express enough how it was amazing ! I hope I don't have to use you again but if I should be in need you are the only place I will ever use!

I guess I understand why a place like this has so few reviews. It's really not something someone…read morewants to think about more than necessary--even the extra 5-10 min. to write a review. But, a friend of mine used this place years ago and I saw her review then and bookmarked it in case I was ever in the same predicament which I recently found myself in with the surprise loss of my mother who hadn't even been ill. Michael was quick to respond to every email with multiple details because my situation got very complicated including the medical examiner, a pathologist who cancelled out at the last minute and my traveling long distance during Covid to handle matters. During the most stressful and depressing days of my life, I came here to this nice Victorian house for my mother's body. He told me the family picked this home because it wasn't cold and he was absolutely correct. Michael was patient and efficient and I found the prices reasonable because who wants to feel screwed over when dealing with the body of their most loved one. At my request, he even divided my mom's ashes into packets that I could give to her friends who wanted to do their own little ceremonies during Covid. I was embarrassed to ask, but knew I wasn't up for that task myself and he handled it with grace and warmth and refused at tip I offered for that extra step. Highly recommended. Thank you Michael for your help and patience with my complicated, drawn out situation. Remember, you do make a difference in people's lives, when it matters most.

They can't confirm by photo that it is your loved one that they receive on their premises even if…read moreit was requested. I personally worked in the funeral industry and that is a requirement in California. I would NEVER trust anyone who works there as they lie and deceive and blow you off when you request proof that your loved one is buried there. I called, emailed and wrote for response for documents to prove who was buried there. Worse yet on day of funeral NO ONE was in office to take us to my child's alleged burial site. No greater disregard and disrespect has ever been shown nor given.

Great customer service, very caring & compassionate. Thanks to all of you for your time and…read moreattention in our time of need. My family much appreciates everyone at Rose City. Bless you all.

These guys go above and beyond for the community. They do this without seeking any praise. I work…read morewith the unhoused community in clark county and have done business with them for several of my clients. They have cremated people whose friends and family could not pay, they did it making no profit, just so the grieving can have their loved ones ashes without having to stress and cone up with money or nit having the money and never getting their loved ones ashes back. They have also been quietly cremating the unhoused pets that pass on the streets. They give their owners a paw print and the ashes. They understand the bond people form with their furry family members while surviving outdoors. I have worked with the other bigger funeral homes and I can tell you they do not offer any such services. They are truly a great community members.

During some of the hardest experiences in our lives, we need kindness. I will say I found that…read morekindness with both Heather and Casey from All County Cremation and Burial. Professional and caring. They made a world of a difference in our lives. They helped us give our loved one the dignity he deserved. They gave us peace of heart and mind. Thank you a million times Heather and Casey for all the kindness you gave to my children and I. You both went above and beyond to help bring peace, closer and empathy. Thank you.

In our time of need Pamela and staff showed such care and humanity to our family and with the care…read morethey took with my mother-in-law. Who had a 13 year long struggle with dementia and they made her look absolutely beautiful. They assisted us through the whole process from the viewing to the burial. Thank you all The Goldbeck Family

Suddenly finding yourself in need of a funeral home is a surreal experience. My father's hospice…read moretold me to start looking and gave me a list with 20 -30 names. I had no idea where to begin to look, or even what I was looking for, all while attending to my father's last days. I have to give Advantage a big thank you for making this process as smooth as it could possibly have been. Ben and Pam are caring and professional, always helping me feel that I was doing my best to carry out my late father's wishes for direct cremation. I highly recommend Advantage Gateway Funeral and Cremation.

From the moment I contacted Crown Memorial Centers, Cremation & Burial I sensed I was in good…read morehands. I explained the situation and asked a few pertinent questions; the staff member provided the necessary answers. I was then assigned to another staff member Ms Ruiz who walked me through the entire process. I live on the east coast and anticipated so many blockades. To my surprise there were none! Ms Ruiz kept me informed thought the entire process. Thank you for making this event a smooth under taking for our entire family. Never did Crown Memorial pressure for any up sale charges. Which made me completely comfortable knowing what I wanted without judgement.

Crown Memorial Center…read more If I could rate leaving a negative star that is where I would start! My mother passed away in January 2023, her body was donated to science with the understanding that once they got what they needed she would be returned to Crown Memorial for cremation. Well long story short she was returned beginning to mid October and she is still laying there waiting to be cremated and returned to family. The funeral director isn't prompt in returning calls or emails, goes up towards a month before you will need to reach out for answers, constantly finding excuse after excuse as to why things are not being done in a timely manner and will put the blame on others instead of taking responsibility for her lack of awareness of the happenings of her facility. She is rarely there as she goes back and forth between Milwaukie and Southern Oregon. When she is in office she lacks communication and customer service skills. Of course the last communication was that she was going to email the people in charge of the process on 11/22 and it is now 12/21 and not a word. At no surprise when I reach out she has an out of office response stating she won't be back until the end of the month. Never mind the fact that there are families that are waiting for answers as well as the remains of their loved ones. So super glad that she is able to afford to take time away from work for the holidays while we wait for her to return to do her job! Have to say to those looking for these types of services: first I am so sorry for your loss, second please make sure that you read the reviews of facilities prior to hiring one, and lastly when it comes to Estell (funeral director) if you are hoping for empathy or for the minimum of decent customer service...you need to look elsewhere as you won't find either of those at Crown Memorial Milwaukie! ***Update 1/24/2025 My mother is still laying in a body bag somewhere in Oregon. She has now been gone for two years this week and has been back to Crown Memorial since the middle of October. Still no ashes to return to family as they still wait for a name to be changed on some permit in Clark County. Keep in mind that Washington State Dept. of Health reported to me that the only thing needed to move forward with the cremation is to have the Funeral Director sign an affidavit. When this was let known I was told that wasn't true and that she was still working on it. It took an entire month, four emails and a couple of phone calls with voicemails (none of which were returned until this week) to get a response only to have them say that it could be another month before this is taken care of. I can't even imagine the other families and the horrible treatment that they have endured. I understand that it must be a hard job to work in the "death industry" but come on Crown...have some compassion and empathy for those who are waiting indefinitely (apparently) for the return of their loved one's remains.

The funeral planning professionals here at Mt. Scott Funeral home are the best! They cared so much…read moreto be in communication with us to make sure that our family's send off to our loved ones were beautiful. The staff was punctual, the prices were decent, and they were very aware of our family's needs to make every detail of the planning smooth. I would recommend them to anyone and everyone looking for a group of people who care to help you during a difficult time and process. A million thank yous to everyone on staff there at Mt. Scott funeral home, you are each real life angels in our book.

I live right by here and during holidays the person who lives in the funeral home or whatever yells…read moreat people about trespassing in the parking lot for fireworks. Other than that I have no idea. The vibe is off though

This industry isn't anyone's favorite but I wanted to give a shout out to Angie and the team at…read moreAffordable Family Memorials. We lost our 20 year old son suddenly and so we were bogged down with grief, which makes decision making very difficult. Plus, who wants to come up with words that will be there forever to honor your pride and joy? In any case, we took probably 9 months and went through a dozen versions before settling on the final design. Angie was patient and kind throughout, and the finished headstone is perfect.

Wow! The service was Spectacular and their help was Incredible…read more We had met with Lincoln Memorial, where our sweet granddaughter was buried. Up until this point, Lincoln Memorial had been great to work with, and I highly recommend them as a cemetery -- you just need to get your marker elsewhere. Here's why: Lincoln Memorial wanted to charge a ridiculous price, plus charge an additional $450 because we wanted to design it. I might add one of the reasons we wanted to design it was because they don't have a clue what they are doing when it comes to designing, and can only come up with random, ugly text and one of a very small range of static stock vector images, which we did not like. So it was necessary to make our own design to actually honor Baby Jade. Lincoln Memorial also did not let us know that the green stone eventually turns yellow. In addition, they claimed that if we had a stone made elsewhere, it would not be guaranteed or cared for. We found out this is untrue. AFM guarantees the stone, and Lincoln Memorial is required by Oregon Law to care for the headstones. The stone we chose was 12 x 24, set vertically. Angie steered us away from green given its tendency to turn yellow. We picked blue. We sent Angie the custom design. She and her husband enhanced the little baby feet, found better butterflies and poppies (more detailed to reduce "negative space" where water would pool), inverted the graphic of the Rome Temple, did a sand blasting of that area which we just really loved, then after customizing it, they manufactured, delivered and set a truly Beautiful headstone for less than $1000 (including the fees that Lincoln Memorial charges for having someone else make it and set it). AFM did not charge any fees for custom artwork. It was all included in their pricing, as was the fee for delivering and setting the stone. What a relief to finally have the Beautiful Memorial stone finished for Jade. Cannot wait to see it after the install. So grateful we found AFM!! Highly recommend!

My family is genuinely stunned that Omega Funeral & Cremation Services rates as highly as it does…read more Our mother's remains have still not been returned to us more than three weeks after her passing. We were told it would take two weeks. When that deadline passed, we had to call them -- only to be told it would be yet another week. Not once did they make any attempt to proactively update us. During a time of grief, this kind of neglect is sad, frustrating, and frankly disgusting. No family should be treated this way, and no company in this industry should operate with such indifference.

pathetic when a deceased loved one sits for over 3 weeks before being cremated. No updates or…read moreanything to ease the families stress.