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    Brown's Funeral Home

    3.6 (11 reviews)
    Open 9:00 am - 5:00 pm

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    Evergreen Memorial Gardens

    Evergreen Memorial Gardens

    (17 reviews)

    If you are looking at this review, you are probably in a moment of great distress and…read moreheart-wrenching emotion, like I was just a few days ago. And, you may be in a position to choose a funeral home quickly without much time for research. I can assure you that you and your loved ones will be treated with deep respect, kindness and compassion at every step of the process at Evergreen. This has been a horrible week for me and my family, but Evergreen made sure that arrangements for the body of our loved one was the last thing we had to worry about. I also want to give a shout-out to the fact that this is a local family-owned business, which is increasingly rare in the funeral home industry. They have a reputation to uphold and they do their darnedest to job worthy of pride and respect.

    I am writing this review on behalf of my sisters and I. It has taken us awhile to come to terms…read morewith what happened and feel prepared to write this review. We had a deeply disappointing experience with Evergreen Memorial Gardens regarding our parents' arrangements. When our mother passed away in 2020, important details were missed and communication was extremely poor. Despite that, our father chose to continue with Evergreen because he and our mother had made pre-arrangements there. Before his unexpected passing last year, our father had decided to make changes to these arrangements. We contacted Evergreen so he could convey his wishes directly, but received no meaningful assistance. After his death--despite presenting a notarized document clearly stating his intentions--we were treated as though we were being dishonest. Evergreen's President, Lindsay Fisher, was largely unavailable, unsympathetic, and at times condescending. We ultimately had to hire an attorney, at significant expense, just to ensure our parents' wishes were honored. This caused unnecessary stress and heartache during an already painful time. Adding to the disappointment, staff attempted to sell us pre-arrangements for ourselves during a meeting just days after our father's passing--an insult considering the distress we endured. We deeply regret placing our trust in Evergreen Memorial Gardens. We encourage others to seek a provider that demonstrates genuine compassion, clear communication, and professionalism when families are most in need of care and respect.

    Westside Cremation & Burial Services

    Westside Cremation & Burial Services

    (7 reviews)

    Southwest Portland

    Edit update 2: my brother-in-law had the unfortunate and unexpected need of their services... And…read morethey delivered beautifully. So... While my original complaint still stands, bumping to 5* as don't want to ultimately detract someone from going with them as when you need them, it's a difficult time and ultimately recommended.

    Westside provides an incredibly streamlined and straightforward service. They make everything so…read moreeasy at the most difficult time of most people's lives. My only complaint would be that my loved one died on a Saturday morning. I tried to contact them on Sunday during business hours and spoke with someone who said a funeral director would call me back, but no one did. However, once I called on Monday and spoke directly with a funeral director, everything proceeded smoothly from there. All the paperwork is done on-line. Their prices are good, a big part of this is likely because the office on Millikan (in the City Hall Building in the Beaverton Round) is apparently just a small office with low overhead. The cremation is done through Riverview Abbey. It was done quickly and I was able to pick them up at the Millikan office (you can also pick up at Riverview Abbey). They can mail them to you as well. Obtaining death certificates through them was also easy, as was getting an obituary posted to their website. They are very professional, responsive, and happy to help.

    Brown's Funeral Home - funeralservices - Updated May 2026

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