Time for an update…read more.. Since my last review, they have discontinued the buy 3, get 1 free car wash cards. What a bummer! Not completely sure why they stopped offering them, but this is a quality car wash so I still come here often. They still have the free vacuums with car wash offer, and it seems routine maintenance is happening on the vacuums as they work much better now. The only annoying part of this car wash is the over emphasis on directing cars from the moment you pull into the parking lot and drive up to the pay stations. Really? I think I know how to pull up to the pay station without being directed like I'm on an airplane runway...ugh! It's too much. I understand directing cars into the actual car wash, but anywhere else here is just condescending. Prices are reasonable and I've never had any issues with the wash quality. Would recommend.

Great carwash. My new Kia Telluride enjoyed the experience. Came out shiny and clean. No issues…read morewith scratches, or pings, or leaky sunroof. No damage, just a nice, clean car. Friendly staff. The vacuums are plentiful. I found the suction not to be very strong, but good enough to pick up the crumbs and debris on my car mats. I suspect if there were pet hairs in the car, it would be hard to vacuum those up. But, no complaints as use of them are free. Beggars can't be choosers! I'd use this location again.

Shoutout John and Andrew - quick and excellent service . 10/10 local spot every time…read more Over 5 years of great service

I came during a non-busy time and they scrub down my car prior to going through the car wash and…read moreafterwards they wiped it down. We have bees and hummingbirds so we have a lot of droppings on our car and they made an effort to talk to us about that to make sure that we knew which was much appreciated. They did a nice job.

This place isn't bad, but my car never gets really clean (especially with bird droppings). Also,…read moreas others have pointed out, it'll bend your license plate if it's not in a frame/holder. I've found my car gets a lot cleaner at other automated car washes. The staff is friendly tho, which is a plus. Also when everyone is lined up in the wash bumper to bumper, I'm never sure if I'm getting the premium wash I paid for or the same thing the guy in front of me is, given how close our cars are together. I'm always worried we will bump into one another given how the spacing is. Having been there about six times now, I'll stick with my previous assessment.

it was working on the street and was spray mud on my car. I pay $15 for ultimate and on the car I…read morestill had place where didn't clean up the mud and scratches I saw on my car. I would never go again there.

I was hesitant to use this place because of prior reviews, but my experience was adequate. The…read moremachines worked. They all took cards. The pricing scheme is obfuscatory, and is much more expensive than I think it should be. Went during the day and there were just a couple other cars. No one bothered me while I figured out the system and did my clean, which was good.

0 stars you can do it at the kaady and you'll get your car clean and plus free vacuum. Dirty and…read morecheap quality foam that smells horrible

I came back and I'm still disappointed! I understand that Saturday is a busy day butFor $50, I…read moreexpect my car to be cleaned. This is the only place that I know of in Vancouver that does interior AND exterior cleaning. I wish the quality was there. I'm just unhappy with what I'm leaving with. *** UPDATE as of 9/16/20 ------ I've been a loyal customer since my last review. It's really hard finding a car wash that does both exterior and interior around Vancouver so I stuck around. I've been very observant during my trips. There is a couple of specific team members that do an excellent job. I really enjoy when they handle my car and get disappointed when they aren't working the time I go there. I understand that the kids are working hard, but they do need to pay attention to detail. Also, don't be afraid to let anyone of the team members know if something wasn't cleaned or if they missed a spot; especially if it's a busy day for them. They'll happily do so. Prices have increased so to get my money's worth, I signed up for their member wash. They usually have promotions like one month free. As others have mentioned, their washing machine isn't the best at cleaning vehicles. The bright side is, you can join their membership and wash your car once more that same trip I come here so often, my favorites already know me and my usual (ultimate + mats) and it's hilarious! Overall, I'm a happy customer. Just try it out and then you be the judge.

I wanted to update everyone that Rocket Wash is under new management that also comes with a names…read morechange. The name of the car wash is Suds Up Express. They have the same staff and services just a new name. If you have the membership that comes with an App it still works but it's now got a few bugs. No worries they can take your plate number or name and find your membership.

I was on a mission a few days ago to clean out my car's interior. After wasting time and money at…read moretwo different car washes, their vacuums barely picked up anything. Feeling defeated, I pulled into Kaady Car Wash which is close to my house. Luckily, they offered free vacuuming. Let me tell you, their vacuums were AWESOME! Strong suction power that actually lifted all the dirt, crumbs, AND dog hair!! My car is finally clean after not cleaning it out for a few months. Huge thanks for saving the day - and my car's interior!

Scratched the crap out of our new car and took 0 accountability for it…read more The convenience is not worth the risk to your vehicle. We have used kaady for years and were incredibly disappointed by the way they handled this.

After my initial less than pleasant conversations with one of the folks here (Rachel...looking at…read moreyou...), Mr. Alex Bassett has done a wonderful job being super understanding and helpful. Updating in the meanwhile until I'm hopefully able to bring it in for service at which point I hope to continue adding stars.

My mom went in for an oil change after making an appointment and clarifying what needed to be done…read morevia phone with a Honda service tech. When she dropped off the car she was pressured by Austin to add in a brake Luis flush stating if she didn't the warranty would be void. She is an elderly woman and she explained the phone maintenance convo what could wait another 5k miles. He disagreed and pressured her into service stating if she didn't it would void warranty. Maintenance department received $ kickback for upselling additional unneeded services. Recommend you verify needed maintenance with manual or another reputable service place. This action is financial exploitation of vulnerable person. $199 for brake flush. $129 for oil change. Fixed income. Please go in with another person when you do business with this company.

This place is absolutely phenomenal! I cannot give them a stronger recommendation!…read more I came in on a Wednesday afternoon and got a quote from Brennan. I had some pretty significant scrapes and scratches... I'd also just received a $3500 estimate for repairs. Well beyond what I was willing to spend for my own stupid mistake. They were able to accommodate me two days later. They came in below their quote, under time, and over delivered on their promise. I dropped it off at 9 AM and had a call before noon that my truck was complete. The work was phenomenal! I could not believe they were able to recover the mess I had made. These folks are absolutely legit... They run a solid business with absolutely the greatest customer service and our friendly beyond words. Stop searching and call them today... This is absolutely the place to take your vehicle! Thanks to their staff for a wonderful experience!

Best in town!! Worth every penny and excellent service all round great team. Tint, PPF, full…read moredetail, dent removal and more.

I was calling around to multiple shops looking for some rust protective work and unfortunately…read morealmost everyone said they don't know anyone and they don't do it. When I called the painless debt company, they gave me a great recommendation as well as super kind over the phone, even though they did not provide the service!

This guy is a magician... I had a door ding on drivers side, on a crease in the panel (Subaru…read moreCrosstrek). Probably from a shopping cart. He made it disappear, and it looks brand new. Price was pretty reasonable too... and he is a nice guy, great to chat with. Before and after pics attached! Highly recommended!

I was treated well and all my questions answered. Thank you for helping me! Looking forward to my…read morenew relationship with Mmcord's Totota

Jeff Williams helped us find the right car for us, no sales pressure, we used the Costco rate. It…read morewas a very good experience.