Tino and the team at store 424 are so great to work with. I called with a rush print & ship order…read moreand they delivered quickly, and took all the stress out of a potentially stressful request. I highly recommend The UPS Store on Burrard to anyone looking for printing/shipping services. Thanks so much!

I had stopped here to purchase a mailing tube so that the posters and prints that I bought at the…read moreVancouver Art Museum would survive the next four plane flights before I can get them home and safe. It's a small shop but they have full mailing and posting services including boxes and packing materials and envelopes. A full-size copier, too. Mailboxes. Printing services. The gent who helped me was very kind. I did buy the mailing tube from him, but I also got some rubbish cardboard to hold a flat print safe in my backpack. Sharp scissors let me cut the cardboard to fit. Super helpful!

Herbert was super helpful and responsive, he fixed my machine within a week of drop off when it's…read morebeen broken for years. He also seems to be very knowledgeable about electronics!

I contacted Herbert to fix my 10 year old TV. He was very honest, suggesting I might be better off…read moreto buy a new one. I was determined to keep the old Samsung going. Herbert gave me the straight goods as to what he had been able to do. He also outlined problem areas he hadn't been able to address. Parts are hard to get. I am very pleased with what he was able to accomplish . The price was in line with his original quote. I really enjoyed my dealings with Herbert.

Worked for the company for 6 months extremely rude owner at times given unreasonable time to…read moredeliver to Chilliwack alder Grove and then west side of Vancouver missed my friends celebration of life vera very rude in the office got paid on Friday afternoon but if you didn't get back in time didn't get cheque till monday

I know why they are called Phantom, because you never get your package!…read more Our building has a concierge desk yet they call me at work saying I'm not home so call the office to rearrange another delivery time. Okay fine. I call head office and tell them to use our concierge desk, they say okay we'll try again tomorrow. Two days later no package. I call Clearly for a tracking number. I input the number of Phantoms website. Order not found. Weird. I call customer service and they say they shipped my package back to Clearly because I wasn't home! Are you kidding me? They are rude, unhelpful, and the only delivery service I know that doesn't know how to use a concierge desk. Avoid at all costs.

My two experiences with this store have been so positive, I feel called upon to write a review. The…read morefirst time, I had a very, very large box, with just a few items that I couldn't fit inside. I arrived with the box and the loose items and the very kind clerk found a second box, finished the packing and taped everything up. It arrived in Ottawa on time, with all items in good shape. I considered the price to be very fair. The second time, I had only one item, and wanted it to arrive the next day. I started to pack it, but ran out of tape. I had a different clerk this time, but he was equally kind and helpful. He asked my permission to redo the packing and the final result was a perfectly wrapped parcel. It travelled from Vancouver to Ottawa in just under 24 hours. I felt the cost was less than it would have been at the post office and the service was absolutely superb. I highly recommend this store and its staff members!

Once again they prove their incompetence. I provided a clear forwarding address, but when I…read morereceived the iShip notification, there was no address on it. For $186 mail forward, price, I expect service. do not use this location if you have mail or documents of value. And I've been a customer for 10 years+. Upon my return to Vancouver I will end this stress and find a professional mailbox service.

I am so glad UPS Store is located inside Sinclair Centre. So I came here to drop by a package…read moredelivery. The lady there saw me and said "just give me the package". I kind of stopped and stared at her. Was hopping to get a receipt of package drop off but then I just walked away slowly watching her scan it into the system. So I am good. That could be my record. Well not much service here. But good thing is that its quick.

UPS is the worst mailing service that you can use. Literally use anyone else…read more From lost packages, to broken items, to packages delayed log past their due date. When items are lost, it takes weeks to resolve and you have to jump through a phenomenal number of hoops to even have UPS acknowledge it, let alone cover it. (By the way, the claims process is partially done through mail. Ridiculous) Why do companies keep hiring UPS? I don't know. One thing is for sure, I know I'm in for a bad time when they're assigned to deliver my package.

The staff at DHL Miller Rd, Richmond , BC. are truly amazing, they have been so helpful and kind. I…read morewill never use another courier. Thank you guys for your incredible and professional service.

Very bad driver. Lying about attempting To deliver. Never use them again. They never try to deliver…read morebut they use the collection location to drop all packages

I had a heavy Marble item that needed to be shipped internationally. Not only were the owners,…read morefriendly and easy to work with, Won actually came to my mother's home to pick up the item and had it professionally created. This has been one of the best customer service examples I have ever seen.

Amazing customer service and support with my package today!!! The lady helped with my label and…read morepackaging. Definitely recommend

No better than the others. You get two attempts at some arbitrary time on 2 arbitrary days and God…read moreforbid you're out or you have a job, too bad.. all the way to Richmond for you! Want a third attempt? $10. Want to change the shipping address to your work? Another fee. Want to pick it up anywhere close to where you live? Nope. Off to Richmond you go! Makes you think living by the airport isn't such a bad idea after all. Easy Ship my arse. Use Canada Post. Update (1 hour later): Okay.. Well now I feel like I have to update my original post, as they just called me (from the airport, not the 1-855 arsepole I first spoke to) and made it right. (it's like they read my review... creepy) Anyway, after explaining that I wrote instructions, just like they tell you to, on the 1st Attempt Notice, (to just leave it in the apartment lobby if I wasn't home) the lady explained that they "aren't Canada Post" (again.. like they read it) and don't leave parcels in apartment lobbies. So, I explained that since that particular policy is not written on their Attempt Notice (they do have examples like "between doors or the garage") then how can they charge me for another attempt or change of address when I thought I was doing everything right? Long story short.. she took my work address and will hopefully deliver it free of charge to my workplace tomorrow. So another gold star for them for making it right. But that's it. My original advice still stands.. use Canada Post if you can because Loomis is no better than the rest of them.

These guys are awful. They made two attempts to deliver, a week apart, without leaving a door tag…read moreeither time. They also tried to deliver at 1:30 in the afternoon both times, despite me saying I'm not home at that time. They won't schedule for a certain time, they won't leave the parcel at the front door (despite not requiring a signature) and charge if you want them to try again or ship elsewhere, like your employer. When I contacted them, I was told it was undeliverable because they didn't know my buzzer number. If they had just looked at the board beside the buzzer, my name is right there at the top. It's unfortunate because not only will I never use Loomis again, I won't order from the company I ordered through simply because they use this horrible delivery service.

I'll be upfront and say I didn't actually visit the store, but I did call to ask them to forward a…read morepackage to California from a company that shipped only domestically within Canada. No issues, price seemed fair and well, no complaints. Thanks Don! Hopefully this review will bring up their rating a tick.

I was expecting a parcel from Dublin, Ireland, and the sender had selected UPS to deliver…read more 1. First Notice arrived on January 07 stating that they were preparing the package for customs review. 2. Wednesday January 08 I received a notice stating that Delivery was scheduled for Thursday January 09 between 10:45 - 2:45. When I checked I was informed that delivery would be at "end of day". Does that mean 5 pm or 7 pm or...? 3. On Friday Jan 10 at 09:28 I was notified that Delivery has been rescheduled to Monday 13, 10:45 - 2:45 4. A second notice on January 10 indicated that the package had cleared customs and was on its way for Monday 13 delivery. 5. Monday jan. 13 I received a notice at midday notifying me that the Delivery has been rescheduled for January 14, 10:45 - 2:45. 6. Parcel arrived on January 14. UPS played fast and loose with my time, since I had to remain at home awaiting the delivery. Moreover, if I wanted to change the delivery date I WOULD HAVE TO PAY! AND THIS, EVEN THOUGH THEY HAD CHANGED THE DAY OF DELIVERY. UPS has conveniently [for themselves] shifted everything to AI so there is no one we can talk with. They just lock you in their schedule and change it without any concern to your time. My letter to the CEO of UPS Carol Tome did not get a response. If there are others out there who have also suffered the same indignity, perhaps it's time we did something. We could start by writing to the politicians and the media. I believe that airlines now have to indemnify passengers fot flights delayed beyond a certain time and can be fined by the appropriate board. Why should something similar not apply to courier Services? I certainly intend to forward my complaint!

I've come here to use their photo copying on the way to the record store before meeting up with a…read morefriend of mine as they offer very reasonable prices for copies.

I used to rent there a mail box for three months. I run a small business accepting payments around…read morethe world. After two month I've noticed that my letters either disappeared or got re-sealed with no payment inside. To my question about that the owner Calvin Wilks played dumb. I believe he was the one behind the theft. My lost was around $400. Do not deal with him.