I have been using the services of the Vancouver Bullion & Currency Exchange for the past 6 years…read moreand have never had an issue. I have been to three of their locations and prefer this one given the location. I like to exchange currency prior to traveling so I am not scrambling to get currency when I arrive in a country....and better rates here than our local banks and the airport currency exchange establishments when one lands. This one was another seamless and efficient currency exchange and a very positive experience.

Super fast and friendly service. I exchanged for Japanese yen with no issues. I'd recommend it…read moreover VBCE.

Went in to get some US cash for an upcoming trip. It's a very small space right on Granville near…read moreRobson, beside the Burger King. Walked right in, no waiting. Did the exchange quickly. However, what keeps this from being 5 stars is a rather cold and unfriendly welcome. The woman behind the counter did the exchange but showed no friendliness. Also, although I checked the rate on their website before I went in, I got less than the rate quoted. I know exchange rates fluctuate but this was a very rapid drop. Also, the owner was there and walked right past us as we were leaving, but instead of acknowledging us in any way, he averted his eyes and looked at the floor. Is it just too much effort to look at your customers and say "Thanks for coming in," or similar or even just a friendly smile? We felt completely unwelcome and will go elsewhere for future currency exchanges. How you treat your customers DOES matter.

Think twice before trusting Vanex with your money!…read more به هیچ عنوان شایسته اعتماد کردن نیستند. بیش از دو هفته طول کشید تا پول من منتقل بشه و رفتارشون اصلا حرفه ای نیست. اگه ادعاهای منو تکذیب کنن اسکرین شات چتهامونو میذارم. I'm sharing this based on my personal experience. A transfer from Iran was sent on September 26, and I didn't receive it in Vancouver until October 10 -- far slower than what Vanex promised. During that delay, there was no proper customer service, no clear explanations, and not even a simple apology for the inconvenience. I had to constantly follow up just to get basic updates. It felt like once they received the money, the urgency and care completely disappeared. When you're dealing with essential funds, reliability and transparency should be the top priority -- sadly, that wasn't the case here. This review reflects what actually happened to me. And if Vanex claims my information is false, I have all the chat screenshots ready and will update this review again.

هشدار جدی : تجربه بسیار بد با این صرافی به همراه توهین و تهدید از طرف مدیر صرافی که همه ضبط شده…read moreاست. به توصیه پلیس به هیچ وجه با این صرافی هیچ تراکنشی نداشته باشید. Warning to others: Vanex has shown repeated broken promises, refusal to refund, and threatening behavior. Protect yourself and avoid this company for any financial transactions. I strongly warn everyone against using Vanex. I trusted them with my money transfer, but despite repeated promises that the funds would be delivered to Iran, nothing was received. Each time I followed up, they gave excuses and refused to provide a proper answer. When I asked for a refund, they denied it. Even worse, the manager threatened me during this process -- and recorded. When the police became involved, Police advised me that others have had similar complaints and Police recommended to avoid further dealings with them.

Don't have the currency I needed, I'm sure they are good if you need basic stuff…read more They were nice in the phone though.

Good service! Fast and affordable! Convenient and courteous. Easy to find and quick to enter. Could…read moreuse more parking

Came here as it was within walking distance of the hotel to get some Canadian currency. It is a…read moresmall space once you get inside with a chair. Staff are behind the window and it has a tray similar to ones at a gas station where you put the cash in the tray under the divider, they take it, ask what you want and then give it back. I did not check the rates I just googled best currency exchange and this was one of 2 places that popped up. For $10 USD I got $12.50 in CAD. I asked to get some loonies and loonies and they accommodated that request as the money was to be a souvenir for my 9 year old on their first international trip. Staff were friendly, efficient and polite. If I needed to exchange money in the area again I would come here.

Best exchange rates downtown. What's posted online is what you get, no surprise. Quick and…read moreefficient service.

This currency exchange house offers the best rates around at their convenient downtown location…read more I've called around and it beat 3 other places, including my bank. If the line appears wickedly long at first, not to worry - it moves fast. The agents provide expedient service, and they're always cheerful, happy to answer questions, and generally wish you a good trip in (destination of choice). As others have mentioned, ask for the preferred rate for best results.

This is my to go place for exchange currency. Very friendly and fast service as usual…read more They always ask what kind of bill do I want. It's better to research what for do you spend money in that foreign country. For example, nomally I don't carry big bill in Canada but in Japan, they prefer cash. So I order ¥5000 and ¥10000 bill mix (it like $50 bill and $100 bill)

I am giving them 2 stars because I'm the past I had very pleasant experiences. This time sadly not…read moreso much. The posted rates they charged he said were from yesterday and ended up charging me more. Also I was charged a service charge. Even though it says no commission in very Large print on the not up to date posted rates. I won't go back. Go to the bullion exchange you'll have a much better time.

Show me the money!!!…read more Leftover "funny money" from your trips to the US, UK, OZ, HK, MX etc.......?? Hmmmm.. save it for your next trip or is it a souvenir collecting dust?? Well, if you're in Coal Harbour and want to get rid of it, Finex is your answer!! They don't charge a service and their rates are competitive!! Just don't expect the higher level of service you get at banks.

Well I got a phone call from Mia Lee at 9:00 am this morning. She claimed to be from a company who…read morehelps people who have been scammed by someone and she wo help me recover some or all my money. She called from this company and guess what happened to me. She ripped me off $749.00 and said she was going to call me back in half hour. I haven't heard back from her and I'm a pensioner with no rent or grocery money now. :We are sending you a code for your purchase of CAD $759.00 at KOHO FINANCIAL. Do NOT share it with anyone. It's funny because I wasn making a purchase. Mia Lee was supposed to be sending me $3800.00. If she is working for this company I hope they take some action and I can get my money back.

Without a doubt the easiest and safest crypto transaction I've ever had.I have lived in several…read morecities and have done business in crypto exchanges in all of them and Anthony was hands down the best,from commission price to helpfulness he made it all so easy . Thank-you for everything you have done for me you were a great help,hope to do much more business in the future