Super fast and friendly service. I exchanged for Japanese yen with no issues. I'd recommend it…read moreover VBCE.

Went in to get some US cash for an upcoming trip. It's a very small space right on Granville near…read moreRobson, beside the Burger King. Walked right in, no waiting. Did the exchange quickly. However, what keeps this from being 5 stars is a rather cold and unfriendly welcome. The woman behind the counter did the exchange but showed no friendliness. Also, although I checked the rate on their website before I went in, I got less than the rate quoted. I know exchange rates fluctuate but this was a very rapid drop. Also, the owner was there and walked right past us as we were leaving, but instead of acknowledging us in any way, he averted his eyes and looked at the floor. Is it just too much effort to look at your customers and say "Thanks for coming in," or similar or even just a friendly smile? We felt completely unwelcome and will go elsewhere for future currency exchanges. How you treat your customers DOES matter.

This currency exchange house offers the best rates around at their convenient downtown location…read more I've called around and it beat 3 other places, including my bank. If the line appears wickedly long at first, not to worry - it moves fast. The agents provide expedient service, and they're always cheerful, happy to answer questions, and generally wish you a good trip in (destination of choice). As others have mentioned, ask for the preferred rate for best results.

This is my to go place for exchange currency. Very friendly and fast service as usual…read more They always ask what kind of bill do I want. It's better to research what for do you spend money in that foreign country. For example, nomally I don't carry big bill in Canada but in Japan, they prefer cash. So I order ¥5000 and ¥10000 bill mix (it like $50 bill and $100 bill)

Came here as it was within walking distance of the hotel to get some Canadian currency. It is a…read moresmall space once you get inside with a chair. Staff are behind the window and it has a tray similar to ones at a gas station where you put the cash in the tray under the divider, they take it, ask what you want and then give it back. I did not check the rates I just googled best currency exchange and this was one of 2 places that popped up. For $10 USD I got $12.50 in CAD. I asked to get some loonies and loonies and they accommodated that request as the money was to be a souvenir for my 9 year old on their first international trip. Staff were friendly, efficient and polite. If I needed to exchange money in the area again I would come here.

Best exchange rates downtown. What's posted online is what you get, no surprise. Quick and…read moreefficient service.

I have been using the services of the Vancouver Bullion & Currency Exchange for the past 6 years…read moreand have never had an issue. I have been to three of their locations and prefer this one given the location. I like to exchange currency prior to traveling so I am not scrambling to get currency when I arrive in a country....and better rates here than our local banks and the airport currency exchange establishments when one lands. This one was another seamless and efficient currency exchange and a very positive experience.

I had to wait about 10 min and service was great like one in downtown…read more There were several notifications about low inventory in advance.

Great rates when I compared their exchange a few years ago to a couple of banks and another…read morecurrency exchange place. Can't say I've done a comparison since, but judging by the long line ups, I would assume they are still the best for your foreign currency needs. They carry EVERYTHING. Just call beforehand and check that they have enough in stock if you're needing some of the less popular currency. They are also super helpful and can either order you more or direct you to one of the other branches that will have what you need. This is also one of the better locations because it's easy to find parking. My only issue was that I wish their hours were a bit longer.

Don't have the currency I needed, I'm sure they are good if you need basic stuff…read more They were nice in the phone though.

Good service! Fast and affordable! Convenient and courteous. Easy to find and quick to enter. Could…read moreuse more parking

I am giving them 2 stars because I'm the past I had very pleasant experiences. This time sadly not…read moreso much. The posted rates they charged he said were from yesterday and ended up charging me more. Also I was charged a service charge. Even though it says no commission in very Large print on the not up to date posted rates. I won't go back. Go to the bullion exchange you'll have a much better time.

Not sure why earlier comments show excellent exchange rates-large spreads and rates at their…read morecounter don't match what is shown on their web site. Better choices.