1. Van Winkle Plumbing

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Van Winkle Plumbing

5.0 (1 review)
Open • Open 24 hours

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Plumbing inspection

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7 years ago

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Plumbing Express - Ed is a repipe consultant. He'll tell you what you want to know and what you should know about repipes. You won't feel sold to.

Plumbing Express

(413 reviews)

Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

The Neighborly Plumber

The Neighborly Plumber

(1 review)

Scott, Tanner, and Dustin of PROFESSIONAL PLUMBER were simply outstanding. They arrived to the job…read moreprecisely on time and ready to work. Everyone was professional, easy-going, and friendly. I had three different plumbing projects, two of them major. At every step, they explained what was going on. I could see the work being done with exacting care and each step was laid out so I could understand what they were doing and why. They completely fixed a major water leak and replumbed the pipes in the basement ceiling to perfection. Beautiful work. All overhead. In an hour. They worked quickly but with great care as they knocked out the next issue. A major foundation leak. Fixed. Pressure tested. Not a drop anywhere. They spent the rest of the day replacing a sewer main. Their work was again done with great care. Friendly, but no fooling around. They fixed every problem in a single day. Skill, knowledge, and caring together are a powerful combination. I have used three other local plumbers before and was not pleased. I am happy to give PROFESSIONAL PLUMBER my top rating. They got it done and done right. Thank you!

From the owner: We are a local family owned and operated plumbing company based out of Acworth Ga. We take pride in…read moreknowing that all of our customers are completely happy with the service and price we provide. We are your go-to, reliable, affordable and trustworthy plumbers in Acworth, GA. Turn to The Neighborly Plumber, with all your plumbing needs. We are your licensed and insured local plumbers with many years of plumbing experience. Our technicians are knowledgeable, reliable, honest, polite and friendly. Our entire company works hard to make your experience with us enjoyable and hassle free. We utilize the latest state of the art technology as well as sophisticated techniques to get the job done right the first time.

Van Winkle Plumbing - plumbing - Updated October 2026

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