I took my MOB dress to Young's about a month before my daughter's wedding. I bought it online…read morebecause I loved the fabric and color. The top was quite a bit too big, but it was out of stock in the next size down, and I knew I'd never find anything I liked as much. She basically rebuilt the entire neckline for a very reasonable price and in plenty of time, and it fits beautifully. I'm so happy with it and with the prompt, friendly service.

I'd give Young 100 stars. She is articulate, experienced, caring, and easy to work with. She went…read moreabove and beyond to ensure the alterations to my wedding gown were perfect. She genuinely cared about my gown and me. The selection of wedding gowns, tiaras, and veils at Lillian's was plentiful. Take my advice: visit other bridal salons and try on gowns there first, and then come to Lillian's. Other shops can't compete.

This place is a hidden gem. Loads of prom dresses to choose from and very well organized. Staff was…read morevery helpful finding dresses for my daughter that was her style. So happy we found this place. I would just recommend if you're getting your daughters formal dress there, take it somewhere else for alterations. The lady the recommend that comes in for alterations was very rude and condescending to my 18-year-old daughter who was paying for everything by herself. No one told us ahead of time that she only took cash and she basically said that she does not deal with children. I have a very responsible and independent 18-year-old daughter at home and she would not deal with because she was there for a prom dress alteration. She kept referring to her as a "child". I will definitely go back for dresses but I will take my alterations business elsewhere

Very rude at my recent visit last week. Also I had a dress for my daughters prom on hold before…read moreCovid and I was making payments on it and then Covid hit and I asked for my money back because they canceled prom and they refused to so I lost my money. I gave them a chance even after that and after this second time we will never return and I have spent hundreds and hundreds of dollars over the past six years there. It's crazy to think that as a business owner you would be absolutely rude to a customer that you have seen every single year that was willing to put money into your store.

I had a wonderful experience shopping for a Mother of the Groom dress at Queen's Lace. I cannot say…read moreenough positive things about this boutique and its amazing staff. Their selection of elegant dresses is outstanding, with so many beautiful options that it was easy to find the perfect dress for such a special occasion. What truly sets this boutique apart is the staff. They were warm, welcoming, and incredibly helpful throughout the entire process. They made the experience feel less like shopping and more like a fun and memorable day out. If you are looking for exceptional service and a stunning dress selection, I highly recommend Queen's Lace!

Went to multiple dress shops and couldn't find mother of the bride dress. This was our 4th stop and…read morewe found multiple dresses within 20 min. Ended up buying the dress here. Staff was excellent and worked with us for 1.5hrs to find a dress.

The selection was really amazing! The customer service and then completed a last minute zipper…read morerepair for my daughter HOCO dress.

From the owner: At Bella, we specialize in black tie event wear, Wedding, formal occasion dresses and more!…read moreWe have all your needs for Prom, Homecoming, Quinceanera, Brides and their Bridesmaids and more! We also offer some alterations in-house!

This store is so cute and so amazing! They offer a super wide variety of bridal gowns and mother's…read moredresses, and honestly, the prices are actually really reasonable! The staff is super friendly and helpful, and actually treat you like a person!

Such a great store with amazing and helpful staff! They have a wonderful selection of bridal gowns,…read moreand their prices are very reasonable compared to other bridal stores!

I attempted to make a $350 purchase on the day of a special sale in the cosmetic department at…read moreGalleria Mall Ft Lauderdale. The Head of the department refused my purchase because I had given the sales person a tube of what I needed and she was so dumb she couldn't find the item. I had to go find the item for her then when I wanted my tube back, she claimed she couldn't find it so I said well is she stealing my tube? It took them an hour and a half looking through security cameras, and I kept saying just go look behind the counter and they would not look! So finally, I just went and walked behind the counter myself and there it was sitting right as I said it would be! I believe she was trying to steal it from me and then when I prove this they refused to allow me to make my purchases! I had to call Dillards in other cities, explain how I was treated and then they honored the sale. Worst part about it is she was a Latino woman dressed to look like exactly Kristie Noem secretary of Homeland security in a camo baseball hat. And this is a dept mgr? Wearing a camo baseball cap to work! That is disgustingly! Dillard's services is supposed to be to a high end clientele with those prices, so stop giving ghetto service! No wonder malls are going broke! They turn down sales! This was reverse discrimination. I'm old while lady. She is young Latina! And this is the third or fourth time I've had the same problem in the same store where I am discriminated against by Latina sales people. My proof is the black security officer comes and tells me every single time what they said and did to you is not right! They aren't treating you right in this store and you shouldn't be treated like this, why do you shop here?!!! So the black and the white person is together against the way the Latina sales ppl are treating the customers? This is disgusting ppl.

Love love love Dillards. Their sales are fabulous, help is great, and knowledgeable. Especially…read morethe ladies sleepware and intimates.

This was a top tier dress shopping experience! They have a very wide range of sizes and designs and…read morethe owner was so nice and helpful! The options are reasonably priced, however several were on the more expensive end. That being said, the more expensive ones were definitely worth the price! Loved my experience!!

Melissa is the BEST!!! She makes every girl feel special and there is NO pressure to buy. BEST shop…read morearound. 10/10!!!

At first find it frustrating that people on here say they tried to rush them into a sale is that…read morenot what a business is supposed to do they're there to make money not to allow you to play dress up unfortunately in the formal wear industry people tend to want to go and play and that's just not what businesses are for. Now for my experience. I'm a plus size person well into the plus size range the selection was limited but the dresses were quality I'm not disappointed in the trip I found a dress my first visit to Kosovo I'm not disappointed in the trip I found a dress my first visit I was expecting the same on my second trip but I also was looking for more of a specific type of dress as well they did not have it I found one that was two signs and smaller than what I needed and they couldn't order it in my size it was unfortunate and disappointing but the staff was still kind and the selection was still wonderful it's not the stores fault I can't fit the gown all together I think my experience was great and I would continue to go there to look for girls for my upcoming events as I love to dress up but I do buy I'm not just playing

Absolutely Unacceptable Experience with the Owner…read more We visited Kotsovos to find a prom dress for my autistic daughter. Before we even started, we clearly communicated to staff that she cannot be touched and requires a patient, respectful approach while shopping -- especially because she is very particular about textures and styles. The sales associate we worked with was understanding and kind, which we appreciated. Unfortunately, the experience was ruined when the owner of the store barged into the fitting area, grabbed my daughter's arm while she was half-undressed, and completely disregarded our very clear boundaries. My daughter, overwhelmed, tried to shut the door for privacy, and the owner actually tried to grab the door from her and then proceeded to argue with me, calling my daughter rude. Touching an autistic child without permission is not only inappropriate -- it's harmful. Doing so while the child is in a state of undress is inexcusable. Instead of speaking to the parent (me), she escalated the situation with my daughter, who was already vulnerable and overstimulated. This was one of the most unprofessional and upsetting retail experiences we've ever had. I do not recommend this store to anyone -- especially families with neurodivergent children.