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Needham, MA

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1 year ago

Falsified billing practices. I pointed out to the administrator who did not respond nor change the bill.

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Ortho.Boston - Dr. Timothy Hartshorn

Ortho.Boston

4.0(5 reviews)
0.6 mi

I had a herniated disk L5-L4 and was in extreme pain from it pressing against a nerve. I waited 1…read morehour before being seen when a "buddy" walked in to chat with one of the docs in front of me about a patient. He took the time to talk with his "buddy" while patients waited. When I finally was seen I was first seen by a PA ( who was new) then shuffled to another PA "Drew". It was the most appauling and unprofessional visit which resulted in her stating I was being catastrophic regarding my pain. Not only that, she was confusing meds that I had on my allergy list to meds I was currently taking. I have worked in heath care for the US Navy and US Coast Guard for 20 years this woman would have been demoted and reprimanded. This was the worst experience I have had for medical care. I would give zero stars if I could.

The reason I'm giving a 4 star review is because 3 of my appointments have been canceled. I can…read morebarely walk at the moment and my procedure, that I have confidence will help me was canceled. When I asked when I could have another appointment they told me 4 weeks from now, which I considered outrageous. When I let them know how I NEED this procedure done, then they gave me an appointment for the week after. Dr. Hartshorn, is amazing otherwise, he takes the time to listen, and give you options. They have snacks, coffee, and the office is super clean. The staff is super friendly. I just feel like, as someone who can barely put any weight on her foot, and then pain is so bad that I can't sleep, that this is not considered urgent and therefore it gets canceled.

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Ortho.Boston - Dr. Timothy Hartshorn

Dr. Timothy Hartshorn

Ortho.Boston - Enjoy our comfortable sitting area with complimentary coffee, water, and snacks.

Enjoy our comfortable sitting area with complimentary coffee, water, and snacks.

Ortho.Boston - Hallway sign

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Hallway sign

Needham Orthopedic & Sports Medicine

Needham Orthopedic & Sports Medicine

1.5(2 reviews)
0.4 mi

I've visited the facility on two different occasions because it was close to where I live. Since…read morethe injury was in my shoulder, I didn't want to drive far. The owner, at least at the time was awesome. His name is Kip. However he phased out and said basically he would hardly ever be there which was true. Unfortunately he put the practice in the hands of a young girl who regularly pretty much ignored the female patients and flirted with the male patients. She actually told me that since I was already familiar with the exercises I needed to do that I should just get heat and cold treatment there, but should "Go home" to do all the stretches and exercises and weights! The reason your doctor sends you to PT is to be worked on and helped by the physical therapist! I purposely used someone else when I went there after that, but the atmosphere was unprofessional. I think Kip needed somebody to count on so he could leave the business, but he really had no clue what was going on when he wasn't present. I will not be going back.

Today my mom went for a doctors appointment after driving for an hour and a half to see him. The…read moredoctor had an emergency surgery which is entirely understandable being in this field, however that is where the office's customer service and lack of ability to sensitively address patients became ALARMINGLY obvious. After being out of work for months due to an injury (my mom was in EMS for 8 years and is a personal trainer/fitness instructor for 10+), she has been dealing with the injury and getting her care at this doctor's office, but do hope she will not go back. After arriving to the doctor's office, my mom was told her appointment had been cancelled due to the doctor's emergency surgery, but did not receive a call to notify her of this. A large and heavy set Spanish woman who's name we could not recall proceeded to be extremely rude to my mom. The office admitted to not calling my mom to notify her and agreed to try and fit her in due to the long drive. After stepping outside to square things away with insurance as there were issues with it when she arrived, and I imagine this may happen at most doctors offices at a daily basis, my mom was told, "I don't think this will work out today." That is a lack of customer service and bedside manner. If you do not want to be treated like this, do not go to this provider.

Kennedy Brothers Physical Therapy - Kennedy Brothers Physical Therapy - Susan

Kennedy Brothers Physical Therapy

4.0(7 reviews)
0.3 mi

I have been going to Kennedy Brothers, run by Sue Bloom, off and on for a number of years and can…read moresay with certainty that I have avoided at least two surgeries due to the high quality physical therapy that I received there. The knee replacement that I was told thirteen years ago that I would need has still not happened; instead, I still am able to run and water ski. When my knee began acting up three years ago, three different orthopedic surgeons each independently recommended a different surgery. A fourth orthopedic surgeon opted for more physical therapy; I returned to Kennedy Brothers and, due to the physical therapy that I received there, was able to go back to my regular exercise/athletic routine. I'm back again this time with a medial meniscus tear but six weeks of PT has gotten rid of most of the pain. Another six weeks of PT and I assume I will be back to my regular exercise routine. Why do I like them so much? a. they know who you are (sort of like "Cheers" where everybody knows your name) b. they customize their therapy to your energy level, your capability and obviously to your clinical issues c. they employ very friendly very competent people. They have just moved to a new location on the other (Needham) side of Route 95. The space is much nicer, lighter, and bigger.

Kylie is a great listener and provided knowledgeable answers to my questions. My regime was well…read moretailored to my injury with progressions added on an ongoing basis. The whole team in the Needham location is thorough, caring and professional. Recovering from an injury takes work...this is a great environment in which to do so.

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Kennedy Brothers Physical Therapy - Kennedy Brothers Physical Therapy - Monica

Kennedy Brothers Physical Therapy - Monica

Kennedy Brothers Physical Therapy
Kennedy Brothers Physical Therapy

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Well Taken Care Of - Integrative Health and Wellness - Robert Dye, M.D. Certifying Medical Marijuana Doctor. Internist 30 plus years.

Well Taken Care Of - Integrative Health and Wellness

5.0(2 reviews)
1.7 mi

I am currently 8.5 months pregnant and I have been doing personal training sessions with Linda…read more4x/per month since January (before I was pregnant and throughout my pregnancy) and I love her! She customizes each session based on your personal goals, body stability, intensity preference and any target areas you are working on. Linda also pays close attention to how your body responds to certain exercises and she will custom the flow of the workout on the spot. She is also big on ensuring that tightness throughout the body is addressed for better all-around function and modality through assisted stretching - which feels amazing and makes a big difference! In the almost 12 months we've been working together, we'd never done the same workout routine twice which I love. She has also done a phenomenal job tailoring my workouts throughout my pregnancy to keep me strong and in great shape with moderate intensity and safe modifications. I would highly recommend Linda as your personal trainer before pregnancy, during pregnancy or post-pregnancy. She is incredible at what she does and again, will personalize a program just for you!

There really isn't anything about Linda's work that I don't like. Not only does she push you in a…read morehealthy and engaging way but she makes you feel special when working with her. She listens and is compassionate and an advocate for self care. She's always honest and straight to the point while being able to effectively give credit where credit is due. If you are looking for someone to push you to your limit while engaging with you in a compassionate helpful way then LINDA is where its at! She's knowledgeable and perhaps more importantly is when working with Linda YOU WILL FEEL AND SEE RESULTS!

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Well Taken Care Of - Integrative Health and Wellness - Bridal Weight Loss Program 2016. 8 Week Transformation!

Bridal Weight Loss Program 2016. 8 Week Transformation!

Well Taken Care Of - Integrative Health and Wellness - 8 week transformation!

8 week transformation!

Well Taken Care Of - Integrative Health and Wellness - Cannabis Patient Consulting

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Cannabis Patient Consulting

Van Dusen Nutrition - sportsmed - Updated November 2026

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