Their homes are nice, but their salespeople lack in courtesy and professionalism. I dealt with Linda Wood. She made it seem like she owned the company ("my partner and I designed these floor plans to answer to the needs of the homebuyers"), was utterly condescending ("well, you are just not ready to buy yet" despite pointing out to her that we would buy cash), lacked manners and tact (looking at your watch while a potential client is taking to you - really?) and just wanted to make sure we get out of the sales office as quickly as possible. Her female colleague in the same office gave an equally bad impression when she kept sizing up other people coming into the sales office. I mean, really? Is that how you think you do sales?
Sadly enough, the gentleman in their other sales office for the smaller-homes community was very, very nice, courteous, and professional. I feel bad for him having to work with unprofessional people like that.
Well, Van Daele Homes, you lost this business to your competitor due to your staff's incompetence, unprofessional behavior, condescending ways and conceited arrogance. read more