I don't really know where to start. I am in complete disappointment with the way she handled business with me and would not refer her to anyone at this point.
To begin I had tried to reach her by phone since she was referred to me by a personal friend who knows her from Norco Rodeo. I couldn't reach her that way after leaving a voicemail so I then emailed her. She did respond quickly to my email but was not available for my original date of 10/18 as she was booked. Okay that was fine with me, I am professional and flexible and understood it was a couple days notice. So I asked if she could cater my event on 10/25, giving her more than a week notice. She confirmed that she was available and would be glad to support our first amendment event which was a Trump 2020/Back the Badge Rally.
Fast forward to mid week, I checked in to confirm that we were still good to go she again verified that she would be out to our event. On the 24th she sent a text message with a request for the address in which I quickly replied and told her we would have at least 150 people and she would be our only food truck since I unfortunately could not acquire another truck do to several events going on around the Inland Empire. She again replied that she would be there between 1:30 -2:00 prior to the start of our event so we could have her in a great spot. I was excited and couldn't wait to have Mexican food. Mind you we had already announced that she would be providing food for our event earlier in the week on our flyer across several platforms of social media and so forth.
Here is were it gets ugly ! - I arrived to my event an hour ahead of time , sectioned off an area, had all my vendors placed and patrons already on site. I was setting up for the event and did not have my phone nearby when I realized it was 1:45 and she still hadn't arrived. I went to my phone to call her and make sure she hadn't got lost when I realized she texted me at 1:15 , just 45 MINS before my event was to start, 15 MINUTES before she said she would be there.Her text said and I quote" Its RAINING were we are at so we won't be coming". REALLY!!! IT WASNT RAINING AT MY EVENT NOR DID IT EVER RAIN. I did reply to let her know that it wasn't raining and let her know we would still have a spot if she would re considered. I had hundreds of patrons waiting for her to place orders. She never responded and obviously never showed up.This is how you do business?? You have a food truck, your inside a truck and you dip out at the last minute for nothing other than rain. Leads me to believe she didn't even prepare the food because who would go through all of that and then cancel last minute.
Needless to say, we were lucky enough that a husband/wife team who sell bacon wrapped hot dogs out on the streets along with patriotic souvenirs were passing by and stumbled across our event and were more than happy to serve US. They stayed the entire event and I am sure made hundreds of dollars.
Goes to show, you should never judge a book by its cover!!! read more