This was my first visit as I was referred from my Topeka dentist for a root canal. I was very…read morenervous as I had never been to this practice before let alone to need to have a procedure like this. I arrived and I can tell you, I have never felt more comfortable with the greatest office staff upon my arrival all the way to end. His tech was extremely pleasant and I hope this covers. His quality of care and compassion was in one word excellent.

The old dentists and staff were fantastic but the new guy has zero personality and terrible…read morechairside manner. He makes you feel like chattel, barely spending time with you and you can feel his hostility for being fond of his predecessor. Hey it wasn't personal until you made it personal by acting like a dick. Too bad. You had a good thing going and ruining it is all on you, Doc

I have been seeing Dr Shelby for quite a while now and he has taken good care of me. I've had quite…read morea lot of gum grafting work done and he, and his staff, have been amazing throughout the entire process. I definitely would recommend Lawrence Periodontics!

We cannot believe Dr Shelby is licensed to practice. Exudes much more confidence than skill level…read more Dr Shelby completely missed a bacterial infection that resulted in a failed donor gum grafting. Dr Shelby opted for a low grade antibiotic, ZPack , double dosed, to treat an abscess infection. Within less than 24 hours after visiting with Dr Shelby, I was rushing my husband to the ER as he could not hold his head up. He was extremely sick. The ER doctor could not believe that Dr Shelby did not choose a broad spectrum antibiotic to treat my husbands infection. 6 hours later, administration of high powered aiV antibiotics and a CT scan indicated that there was an acute infection. Luckily, the bacterial infection dI'd not yet enter the bloodstream or brain. We then had to have follow up Dr visits with our primary physician, ENT and a new Peridontist to evaluate the damage from the failed procedure. Please do not let Dr Shelby's confidence fool you. He's inexperienced. Dr Shelby's charisma carries him far, until you end up with a. failed procedure, additional medical expenses and a young dentist denying that he has any responsibility for my husbands condition. We called and spoke with Dr Shelby regarding the ER visit, accrued additional medical expenses and my husbands health and safety. Dr Shelby stated that he would call us back and obtain the ER records. it's been approximately 3 weeks and Dr Shelby NEVER returned a call. VERY UNPROFESSIONAL. Please do not visit this practice as the next patient may not be as fortunate to recover as my husband finally did. We are now going to see Southwinds for his re- grafting of the area that was abscessed, infected and not properly treated by Dr Shelby. if you value your health, stay clear of Lawrence Peridontics and Dr Shelby. Please consider Southwinds, where there is a team of experienced Peridontists that have a plethora of experience. They ensure that a team effort of knowledge and experience is applicable to every patients treatment. Please also pass this unfortunate incident to friends and family as everyone deserves a Dr that actually has procedural recovery experience, empathy and proper patient etiquette when procedures do not manifest as planned. STAY CLEAR OF ThIS PRACTICE....

From the moment I walked into THIS ESTABLISHMENT, I knew that this would be a great fit for all of…read moremy Dental Procedures! From the Front Desk; to the OM -Miss Donna H; to the Dental Assistants; to Dr Doshi & Oral Surgeon Dr Turley... I'd have to say that THIS OFFICE is by far the BEST in all 53 years of Life! I thank Everyone for their: Time, Energy, Patience; and SUPERB CUSTOMER SERVICE! I was so Happy that Ms Donna H. (OM) was able to coordinate having my final Set of Dentures Sent to Me from Kansas to Texas! She's so Warm, Welcoming, & WILLING to find a Solution to any given situation! The only suggestion I would ADD is for the Entire Chain to be able to Unite so that if there were any issues that the Offices could be able to share important items such as: X-rays, Office Notes & Dr's Notes to be able to coordinate any particulars to help better one's continued treatments across City & State Lines. Ricky M.

Efficient, and all the new X-ray / laser technology. X-rays we're not as intrusive. Nice and clean,…read moreequipment covered in plastic. Comfortable chair and informational wall art rather than a tv or music to distract. All of the staff were courteous. Dentist has Small hands which is what you want and was thorough! This is a four star due to being a first of many more visits and procedures.

Dr. Heck and his team are the real deal! I can't say enough good things about Heck Family…read moreDentistry, and I'm not all that easily impressed. Dr. Heck will go the extra mile to make sure that your procedures are done properly and with the highest quality results. I can recommend this practice without reservation!

The staff was incredible and very engaging and professional. I do not agree with the business…read morepractices of this place. They put on a good show but make sure you keep that wallet open. They will agree to anything but didn't follow through. They have the monopoly for this type of service in this area so be careful. Trustworthy is not a word I would use for this place.

Dr. Otten is an absolute miracle worker. I have had chronic TMJ pain and limited mobility for…read moreyears. I thought surgery was my only option, but Dr. Otten splint therapy worked wonders. I noticed a difference within a few weeks and now 9 months later, I am pain free.

The dentist himself, was personable, however his staff is not. I was scheduled for three visits,…read moreand it was not until I had wracked up a 700 bill, that they decided to inform me that they were not accepting my insurance, after I made it CLEAR I did not want to be seen without insurance approval. After that they scheduled my husband, and said his insurance was accepted. The dentist saw him for maybe 5 mins, never checked his teeth.... Gave him an "aqualizer", and charged us $40 for it, with in 10 days it broke, so I called to replace it and the secretary told me that she would not replace it or sell him another one until my account was paid in full. Mind you we have SEPARATE insurances and separate accounts. I am very displeased with the service I have received from this office.

I've called this place every day for the last two weeks, left a voice message and gave them several…read moredays to give me a response before I tried scheduling an appointment on their website as well. I have received no confirmation or any kind of correspondence back. Really sucks that I'll have to travel 40 minutes out of town to see the next closest holistic dentist.

So blessed to have this amazing dentist in town. Angela and Dr. Kelly were incredible with my son.read more

If you have used this dentist you will probably eventually have problems with the work he did…read more Sadly, I am finding out how much expensive and painful damage a rushed dentist can do.

I was going in for a root canal with oral sedation and I was there for less than 10 minutes before…read morethis man (the dentist) was telling me it was time to begin the procedure. Not only did the medicine not kick in yet because I had taken it upon arrival but I also have anxiety with dental work so I was really reliant on that medication to help me be somewhat unconscious. As I was not ready yet because the medicine had not hit yet, I was told that it was taking too long and that the procedure was not going to happen. You could tell the dentist was just tired of waiting and was trying to rush the process because he had other patients coming in. Do not recommend, especially if you don't favor spending money on a sedation method to ease your anxiety just to be given little to no time for it to actually work.

5 stars for 5 star service. Today I was greeted very warmly by Adam the front desk receptionist, he…read moretook my new insurance information and checked me in as soon as I arrived. After a five minute wait my name was called and I was on my way back to my yearly checkup. Ashlie was my dental assistant and I was able to get a few questions in when her hand wasn't busy inside my mouth. Ashlei does hair as well and has a passion for good dental hygiene because she wore braces twice, and I had them once as well. Dr. Christine wasted no time getting in the chair after my X-rays were finished and deep cleaned in between my teeth. We were able to chat about the origin of my new last name and the current events that have recently turned all of our lives upside down. I'm sure my previous review was fueled from emotion and things going unexpectedly, but this visit has been the best one yet! I really appreciate the staff minimizing customer contact and being attentive to my needs by making notes for next time so it's even more comfortable. This has been and will be the only place I come for all my dental needs. Thank you Gentle Denistry team for always taking care of me, even at times I did not deserve it.

Everything I have gone to visit them was very informative and easily explained. Thank youread more