I was not even able to visit this practice. I made an appointment about a week out and was looking forward to a visit to get a problem tooth fixed. But two days before the appt, I got a call that "the provider was no longer available on that day and time" and I was removed from the schedule. When I called to reschedule, I was given a one week delay and told they only had one dentist available. Period. No other accommodation. Period. I'm disappointed that patient care does not seem to be a priority. read more

Got in immediately for emergency. Dr Doshi is the very very best . Staff was great and very compassionate.

From the moment I walked into THIS ESTABLISHMENT, I knew that this would be a great fit for all of my Dental Procedures! From the Front Desk; to the OM -Miss Donna H; to the Dental Assistants; to Dr Doshi & Oral Surgeon Dr Turley... I'd have to say that THIS OFFICE is by far the BEST in all 53 years of Life! I thank Everyone for their: Time, Energy, Patience; and SUPERB CUSTOMER SERVICE! I was so Happy that Ms Donna H. (OM) was able to coordinate having my final Set of Dentures Sent to Me from Kansas to Texas! She's so Warm, Welcoming, & WILLING to find a Solution to any given situation! The only suggestion I would ADD is for the Entire Chain to be able to Unite so that if there were any issues that the Offices could be able to share important items such as: X-rays, Office Notes & Dr's Notes to be able to coordinate any particulars to help better one's continued treatments across City & State Lines. Ricky M. read more

Efficient, and all the new X-ray / laser technology. X-rays we're not as intrusive. Nice and clean, equipment covered in plastic. Comfortable chair and informational wall art rather than a tv or music to distract. All of the staff were courteous. Dentist has Small hands which is what you want and was thorough! This is a four star due to being a first of many more visits and procedures. read more

Ouch! I was humiliated to tears by a very rude and "bossy" front staff. The office manager made things worse by being condescending and arrogant, not listening and refusing to hear me. I was charged twice. My payment wasn't recorded. The dental service provided (exam and fillings) was shoddy and didn't hold up - needed to be re-done by another dentist. The facilities are fancy and new, with all the hi-tech glimmer and pricing. The dehumanizing experience drove me to seek help from the chain's corporate offices. What a joke that was...there is no such thing. It's all a virtual corporation with no customer service and no means to report poor dental service. read more

I have been to a lot of great dentists and I spend PLENTY of money while I'm at it. When we moved to Lawrence, I could waste no time finding a good dentist because it was only a matter of time until I was going to have a dental emergency. Let's just my dental genetics aren't ideal. This year, I had my wisdom teeth removed (all 4), one crown replaced, my first root canal, and 2 fillings replaced. I have also had 3 cleanings with West Lawrence Dentistry. You guessed it: I had already maxed out my dental insurance by August. West Lawrence has payment plans that work with you with no interest! This has totally saved my butt. When my tooth shattered at 6pm, they got me scheduled for the following morning for an evaluation and root canal without missing a beat. I came in to get a filling replaced and, the night before, another filling fell out. They just went ahead and did both. Their courtesy, consideration, and kindness never ceases to amaze me. I always feel valued and, most importantly, not judged for income or teeth health (lol). I am so thankful I found them! read more

I have been going to West Lawrence Dentistry for a little over a year now and couldn't be happier. The building is clean, the staff is friendly and knowledgeable, and I feel like they are really thorough. Dr. Doshi is excellent and got me set up with Invisalign, which was a seamless and positive experience. My hygienist, Amy, is just wonderful! She always has wonderful recommendations and really takes her time. After moving, I didn't think I would find a dental office I liked as much as my last one but West Lawrence Dentistry has exceeded my expectations. read more

Let me preface this review by saying that I had the same dentist from early childhood until I was 26 years old. So, needless to say my expectations of a dentist are very high. The relationships we have with our Doctors or Care Givers are never fully appreciated until they gone... Flash forward 13 years, five dentists, and one really bad experience and I think I've finally found a replacement. After much procrastination and a good solid three years since my last dental experience I finally bit the bullet and took a chance. Dr. Alipour and the team at West Lawrence Dentistry we quite simply amazing. I knew going in that I had damaged teeth, yes teeth as in plural, and was a bit apprehensive. After going over my concerns, some x-rays, and a treatment plan my concerns were put to rest. What I expected to be an expensive series of visits quickly turned into one very reasonable three hour appointment that included a cleaning, six fillings on three teeth, and an onlay (partial crown) that was made in minutes rather than days. I am very happy to say I think my search for a new Dentist has finally come to an end. West Lawrence Dentistry has a new patient in me and my family for as long as we live here in Lawrence. read more

I have severe dental anxiety. West Lawrence Dentistry is so understanding and gentle. Everyone is kind and amazing! In house payment plans really help my budget as well. read more

Really like dentist Dr. Doshi's warm, low key style. All the staff are friendly and professional. Super modern office and equipment. And they have Saturday hours! read more

This office recently opened near my apartment and I was excited to try it as I was looking for a new dentist in town. I was very pleased with my experience! The staff, from reception to X-rays to dental hygienist to the dentist herself, was so friendly and helpful. They also have a lot of patient-friendly technology that makes it easy to see and understand what's going on with your teeth. Finally, I appreciated the huge windows in the exam rooms. Oh, and they have online scheduling, which was super easy and the first reason I decided to go there. I can't wait to head back in six months! read more

I am beyond grateful for everyone at West Lawrence Dentistry. I am still shocked by how truly caring the entire staff was. While in extreme pain from an impacted wisdom tooth and barely able to speak, I googled oral surgeons near me and began sending online messages through each website listed. West Lawrence dentistry was the 4th message I sent. Before I even finished messaging number 5 on the list, Ashlea emailed me back. She was helpful immediately and promptly answered all of my questions. Not only was he prompt in responding, Ashlea also went above and beyond by getting me an appointment within two hours. Already impressed and thankful, once I walked into the office i was yet again blown away. Ashlea was so sweet and helpful as was Erin and Dr. Doshi. I was in and out with practically zero wait time. They went above beyond to help me in every single way. Dr. Doshi was very sweet and thorough. She is a very talented dentist with incredible bedside manner! West Side Dentistry has risen the bar in every way. You won't find another dental practice that can compete with their compassionate staff and quality of service! read more

Great place, great people. They're super profession yet welcoming and understanding (I'm pretty sqeamish with dental work). Their dental equipment is state of the art which sped up the process considerably. The price was more than reasonable, especially considering the quality of the work. Lastly, I felt extremely confident in the work they did. What more can you ask for? read more

The most unreliable customer service I've had. I asked not once, not twice, but three times for some simple documents to be emailed to me throughout the week about my appointment. The least they could do is give me a decent customer experience after spending thousands of dollars on my appointments. I'll be canceling my future appointment since their unreliability is very disappointing. I won't be recommending this dental office for any one. read more

I would not recommend this place! First appointment was nearly 2 hours long- but I spent over half that time just waiting! I recently returned to them to get my wisdom teeth removed and unfortunately developed dry sockets (not thier fualt). However, I went into the office to get them packed but did not see a dentist or oral surgeon - rather just a dental assistant. I left in excruciating pain only to return to the dental office hours later- this time finding out I had an infection that the dental assistant didn't even recognize the first time! PLUS: The entire time I was in the treatment room they had ANOTHER PATIENTS documentation and files pulled up on the screen. read more

I came to this office after not visiting a dentist for over 5 years. I knew I was going to have cavities and was very nervous before the appointment. I was relieved when I met Dr. Doshi because she sat me down before the appointment started and talked with me about my concerns and we worked through the anxiety I felt. She ended up filling one cavity and it was the best experience I have ever had. I barely felt the local anesthetic and she talked me through everything she was doing. The location is very clean, comfortable, and every staff member I met was friendly and kind. I absolutely recommend this office. read more