The staff at Byrider was professional and helped me find a car that will suit my needs. I really…read moreappreciate, Tim, Dmitri, and the finance team for getting me rolling again. I am grateful. Thank you again.

Office staff are obnoxiously rude and customer understanding is completely absent. They sell $5,000…read morecars for $15,000 act as though you should be on your knees kissing their *** . I was told the cars were bought at auctions and reconditioned and then put on the lot, the only thing true about that is they were bought at auction andput on the lot. I am extremely unhappy with this used car lot, I wouldn't recommend it to my enemies.

Drove from out of town to purchase a specific vehicle I was told was in "perfect" condition, upon…read morearrival "owner" was no where to be found. Car had check engine light on after i specifically asked about it and was told there was no lights on dash. Still prepared to purchase, tried calling the seller to talk about the vehicle, professionalism was so low that I decided not to purchase. About an hour later I received a call from the persistent owner full of profanity and unprofessionalism. Businesses was very unprofessional makes the junkyard look like a luxury service, if I could 0 starts I would.

I did not want to take this situation personal because we are all humans and I do understand this…read moreis a business, but I purchased a car from this dealership and within two months the engine was blown. As a client and customer, I'm disappointed in the situation. I could've and should've done more diligent and responsible research. Never again.

Very friendly staff and they are eager to help. They have returned calls promptly and are proactive…read moreon their customer service.

From the owner: Deposit Services, Personal Loans, Mortgage Loans, Commercial and Business Loans, Financial…read moreAdvisors, Safe Deposit Boxes, Debit Cards, Online Banking, Mobile Banking, ATMs

I won't buy a car here because the staff is so weird! They would not give me a trade in value for…read moremy car, then they kept trying to keep my old Subaru and make me drive a new Subaru around town while I run errands and I kept trying to explain how that doesn't work for me because I have to pick up my child at school and I would need his carseat, they acted like I was lying by questioning that and pressuring me to take the car. Anyway, I finally got my keys back and left. The desperate energy plus their sales tactics were strange and made me so uncomfortable. I won't be coming back.

Since Douglas took over from Jubilee this location had been pretty amazing. But now I've had 2…read morerecent bad Customers service experiences. 1X I went for an oil change a few months ago. Received some heavy pushback for the so called drive up service express. Left and went to Five Star instead. Recently the service manager became abusive and aggressively verbal. It was uncalled for and the other employees agreed and apologized for his behavior. On the local Neighborhood app I saw someone else complain about them for same attitude from the service department manager. I went on and defended them. I regret that now. Douglas I don't know what happened but you need to go and ask Sewell in Dallas about appropriate attire and attitude of your employees. The service team other than manager I believe has change people quite a bit in last year or two. I think I understand why now.

Our bank for over 20 years. Never any problems. We can call or stop by and all our business/banking…read moreneeds are met quickly and always with a smile.

From the owner: Personal Loans, Commercial & Real Estate Loans, Checking & Savings Accounts, Business Banking…read moreServices, Certificates of Deposit, Safe Deposit Boxes, Credit Card Processing

I have been at this bank for years and always enjoyed it. I was from a small town and they were the…read moreonly one that had free checking and stayed open past 4. Since I moved to Waco I've had nothing but friendly service from the ladies at this location. They even stayed open after I called saying I was on my way because I had forgotten that I HAD to deposit money in my account. After a long day I'm sure the last thing they wanted to do was wait on me as a result of my own poor memory and time management but I am so thankful they did!