Tracy is such a professional. Courteous, efficient, trustworthy and knowledgeable about cars. I…read moresold my car and he gave me top dollar! If you are looking to buy or sell a clean used vehicle, try Tracy first. He is the best around in all categories!

Best dealership in Waco. Cut us a great deal and was super polite. Would rate 6 stars if I couldread more

First off, I would like to state that I absolutely loathe the car buying experience. I had my last…read morecar for almost ten years..... Since I did own my last car for 10 years, the maintenance issues just got to where it was not economical to keep it. My father told me to check out Enterprise (rental cars) for their used car sales. I already knew I was NOT going to a car dealership. I instead found a few cars with Hertz in Killeen. I was lining up financing at my credit union and the loan officer referred me to CMC. I never would have considered buying a car from a little place on the side of the road but it turned out GREAT! I was shown a few cars that were too small but they said they had one being serviced and would be getting it back the next morning. That car turned out to be the one I purchased. I got a decent amount for my trade in and was on my way in about an hour. This NEVER happens, but I even got my plates the next day. Overall stress free and positive experience.

I shopped at a couple of the larger dealerships and was reluctant to go to a smaller one. I was…read moresurprised to hear Justin (#1) say "take your time- there's no rush" and encouraged to look around the sales lot and test drive wherever I chose. When I found the vehicle that fit me, I resigned myself to several hours of waiting, but was actually finished and on my way in just over an hour. I am an older woman and appreciate being treated with respect - not condescension- and Justin (#2- mgr.) was completely respectful - heard my offer, countered and we came to an agreement with the least drama I have had in MANY years of car-buying! This was about as easy as it gets and if I buy again, I will go see these guys! R. Shaw Robinson

BUYERS BEWARE!!! The 5 star rating is mainly before new ownership. In years past we had bought…read moreSEVERAL cars from Wooday Car Center. We moved out of Waco in 2015 and returned in 2023. A few weeks ago we decided to purchase a new car because we had always had such great experiences with them. I did search and saw 5 star rating. We found something we liked, even though it had 2 thousand miles more than advertised online since the owners had been using it to drive back and forth to Austin, where they live. we went ahead and bought it. I noticed it did not have a tag to say when it needed the next oil change so called to find out if it had been changed since I knew it had been being used. She gave me the mileage of the last time it had been changed.....6,000 miles. I asked Tamera if they would have it changed if we bought it back in, since I had never in my life bought a car that needed an oil change! Her answer was no. From my understanding they bought the business around 2018, So all the good reviews before that is from PREVIOUS owners

Dishonest and Misleading Experience at Woodway Car Center (9900 Woodway Drive, Woodway, TX)…read more My son had a very disappointing experience with Woodway Car Center while trying to purchase a 2020 Toyota Supra. He spoke directly with the manager, Damon, who repeatedly described the car as being in "excellent" and "near-perfect" condition. My son lives in North Carolina and, based on those assurances and some selective video footage (but no close-up photos), he put down a $1,000 deposit on a Monday to hold the car. Before sending the deposit, he specifically asked if the vehicle had any paint flaws, rock chips, or dings. He was told there were none. Despite requesting close-up images, none were provided. He spent $800 flying to Texas to see the car in person and arrived Wednesday morning -- just two days later. What he found was not what was represented: the car had noticeable rock chips across the front, visible wires hanging out, and multiple trim pieces missing. None of this was disclosed beforehand, and none of it appeared in the images or videos shared. Because of the condition of the vehicle -- which was clearly not "near perfect" -- he declined to go through with the purchase. Damon then informed him that the $1,000 deposit would not be refunded because they had held the car "too long." Two days, for an out-of-state buyer, is not excessive by any fair standard. This experience cost my son $1,800 between the non-refundable deposit and travel, and it stemmed from what we believe was a clear misrepresentation of the vehicle's condition. We are sharing this in good faith based on a real experience so others -- especially those buying from out of state -- can make informed decisions. We were later threatened with legal action if this review wasn't removed. In our opinion, honest feedback shouldn't be silenced. Buy with caution. In our view, this dealership was not transparent, and the information provided ahead of time was misleading

i went just to look at a car that they had sitting in car lot ended up buy the car they were very…read morehelpful and attentive i would recommend them to someone who is wanting to buy a cash car

From the owner: Our team at Massey Motors has been proudly serving car owners all over Waco and its surrounding…read morearea since 2000. We're passionate for all things automotive and sharing that passion with such an amazing community. That's why we offer an ample and everchanging selection of quality used vehicles -- We Specialize in GREAT DEALS ON $CASH$ Vehicles. With great prices, great value, and great customer service, we'll get you on the road with the car, truck, or SUV that you can love for years to come. We can recommend a local lender to customers who need financing and perfect credit it not necessary.

Very shady business practices. Bought a car and the check engine light came on the next day. Took…read moreit to the "service" dept. All they did was clear the code and said to use some fuel additive to fix the issue. Customer service is the worst i have ever seen. Will never recommend this place to anyone. They prey on people who are if need. Im out $1200 , pkus the cost of replacing brake lights and license plate lights that also burned out within the first few days. Salesman are too notch until you sign that contract. Got a flat, found out the hard way there was no jack included.

I bought a car from Bravo Acceptance aka Drive Casa. Worst experience. First issue, I cannot do…read moreanything without holding on the line for between 1-3 hours. I started a new job and needed to move my pay date, it took me 3 days of calling during my lunch to finally get through to someone. then it took 2 more calls with 2 other reps to actually make the change because they kept saying they were not receiving my emails or only receiving one of the 2 attachments (they were always sent together in one email from the beginning and I re-confirmed the email address I was sending it to several times.) i have had my car for 3 months now. a month ago, I got a text stating my sticker had been received and would be coming in the mail. October 28th is when that text was received by me. it is now Nov 20th and I have no sticker, Fiesta motors has no idea where it is, my salesman is giving me the runaround saying he isnt at work multiple days in a row, and now I have been referred to call Bravo to ask them about my sticker. I work full time and do not have 2 hours each day to stay on the phone and hope I get through to someone just to ask where my registration sticker is. Funny how they turned my car off after being "late" BY ONE DAY (even though I had been calling for a week before rthe payment was even due bc I started my new job with a new pay schedule). they can turn the car off with no issue, but cannot tell me where my sticker is after I have already paid them nearly 2400

A few months ago I bought a truck from Russell. I wish I had listened to the news about her…read moresteeling horses and being arrested. I went on to do some construction work for her and was not paid. My truck note was behind because she didn't pay me. Later I find out she has been sued over and over again for steeling money and not paying bank loans. Just Google "russell giles case" and read. Please don't buy a car or truck from a crooked person. Josh (her sidekick) plays her scams with her.

Imagine if you will receiving a text from a company you sued over illegal repossesion and won. The…read morejudgement was paid on 8/17/2023 for $10,500. from Russell Giles. As of receipt of said funds, I bought another car and moved on. Well today Russell decided to threaten to sue me over the negative reports I had made prior to her paying the judgement. attached you will see her messages and my responses. I am fairly certain she has had a major issue selling vehicles, seems there are a few more bad reviews since mine. I wanted to caution you the bad reviews are there for a reason. along with all proper documentation proving I won the lawsuit and had to wait 8 months and hire an attorney but Giles finally paid. This is who you will be dealing with. This is truly one of the absolute worst places to buy a vehicle. Highly likely any good reviews are fake reviews done by bots. STAY AWAY OR YOU WILL REGRET IT.

Best experience with a dealership. I have purchased from Jim twice. I usually hate going to…read moredealerships because the sales team seems to be wanting only the sale. Jim greeted me when I arrived. He did not hover over me like most sales people. I decided on a car, and Jim asked me if I wanted to test drive it, which I said I was ready to buy. He insisted I test drive it to make sure I liked the car. Of course there have been minor issues, but it's a used car, not brand new. If you are worried about future issues, you spend a little more and buy the one time offer for the warranty. I know these vehicles personally test drive and fixed by Jim. Thank you Jim Darr for helping with a vehicle when I had no credit. Thank you!

We recently bought a Nissan Xterra for my wife from them. Jim is very knowledgeable and always…read morereturns your calls and answers any questions. I love that There is a warranty available with any vehicle you buy there. I would recommend them if you need to use the vehicle.

Drove from out of town to purchase a specific vehicle I was told was in "perfect" condition, upon…read morearrival "owner" was no where to be found. Car had check engine light on after i specifically asked about it and was told there was no lights on dash. Still prepared to purchase, tried calling the seller to talk about the vehicle, professionalism was so low that I decided not to purchase. About an hour later I received a call from the persistent owner full of profanity and unprofessionalism. Businesses was very unprofessional makes the junkyard look like a luxury service, if I could 0 starts I would.

I did not want to take this situation personal because we are all humans and I do understand this…read moreis a business, but I purchased a car from this dealership and within two months the engine was blown. As a client and customer, I'm disappointed in the situation. I could've and should've done more diligent and responsible research. Never again.

I have never been more thankful in my life to have my car towed to a safe place. Yes it looks like…read morea junk yard but having waited here a long time due to the fact I was traveling I have to go early say the people here are very kind especially the owner. He does need to make money but he is also fair and even kind on many situations he is a good business man Plus where else when you wreck your car do you get sympathy from a dog as cute as this? BTW don't mess with the junk yard dogs this one was nice but I m sure could be mean too

From the owner: We started on a one acre lot working out of a trailer and have grown to almost 18 acresread more

I called to inquiry about a vehicle, said good morning I'm interested in 2 of your vehicles on your…read morelot. Do you all happen to offer financing, he said no we don't. I said ok thank you and he just hung up. Not a very welcoming conversation with mutual manners.

We found the truck with everything we needed and wanted for less than we were planning to spend…read more I'll definitely be back for our next vehicle!