Came here as I was in need of service light check up. My go to jiffy lube is in Indiana and i…read moreneeded help with my vehicle. Dylan advised over the phone to come on in and they could help me out I was worried being in branson and nothing was open on a Sunday today. I drove 40 minutes to get there and was greeted with a smile and Dylan was waiting as promised took my jeep back immediately found it was a misfire on cylinder 6 for my jeep and went a ahead and I got a full tune up while there. They got me in and out in about 2 hours or so vehicle running smooth. The Tech David was very knowledgeable and professional both Dylan and David made this the reason why Jiffy lube is always my only choice for my needs. The environment was clean and peaceful and organized it felt welcoming I was so at ease i was able to sleep waiting for the repair so I got about an hr and half peaceful power nap. The price was super reasonable another reason why I trust Jiffy lube and there staff they have. Again shout out to Dylan and David ! Gentlemen worthy of praise and should be given a raise or kudos for above and beyond customer service.

Brought my vehicle up to have someone look at it and I was told to go home and let my engine cool…read more After explaining to the technician that it had been "cooling down" for over an hour, the response was "You'll just have to see if it drains your battery." What kind of nonsense is that?!

I went in for an inspection, and they disconnected the third brake light in my trunk and wanted to…read morereplace it. They also handed me a $2000 estimate on a car that is running just fine. This is the shop people warn you about if you're someone who doesn't know cars at all. Avoid these predators.

6.24.24 took my car to Complete Auto after a bad experience with Daytona Auto who lied to me…read moresaying I need new brakes to pass inspection. Didn't tell COMPLETE WHY i FAILED, they found a nail in my tire, brakes were fine and they matched the price at Buds Tire and I passed. They have a shuttle service, treated me very well giving me advice about the wear on my other tires which I was aware of. a

Dariel is the E Battlefield manager. He's very honest and upfront, were super happy!!!read more

Wouldn't pass inspection due to rear brake pads less than 2mm. Wanted $550 to fix. But the…read moreregulation is 1.5mm or 1/6" which it passes easily. Went back to have them pass inspection, but they refused and told me to go to Highway Patrol to complain.

My friend and I were traveling home. I stopped at Jiffy lube in Nixa Mo. The people who worked…read morethere were so helpful, kind, knowledgeable and professional!!! I recommend this business highly! I recommend them to everyone!

Nice looking place I use to use this service years ago until I changed to oilstop which was a…read morebetter service. I am traveling through so I need an oil change they did not do any of the 21 point check list, like lubricant door jams, air in tires, clean the windows, etc. Then charged my for an additive they never used in the oil since I was watching them the whole time. Then one mechanic says all my sway bars have play and all the gaskets are leaking showing me a video. Then it took them almost 40 minutes to get a quote they said $1,300 which is insane. There are better local places that need you to support them and them to take care of you. I went to Hickman Auto and was roughly quoted which was fine until he can look underneath the van said about $700 and that's if everything failed at the same time. So be careful get 3 quotes and stay away from this place that took 40 minutes compared to the other mechanic 5 minutes.

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient

This is a great company! I have had my cars serviced there regularly over a 10 year period. I…read morerecommend it without reservation

Super happy! We brought a car we were wanting to buy for a pre-inspection and they were able to…read moretell us things that were wrong with it zip/zap!

I had taken my car here plenty of times in the past with zero issues…read more However this time was very much different and i'm very disappointed in the way this was handled and i truly believe it was Jeff that was main cause for most of it. I took my chevy cruze here for coolant issues (known for the car cool, not an issue) however i waited 3 days for my car to be completed. Marcus had called me told me what they had done and i would be able to pick it up with no issues. however not the case... When i arrived to pick up my car the check engine light was on. No, it was not on prior when i brought it in. I also have several witnesses to this as well as had recently gotten one taken care of prior to going to telle. I returned inside to ask about it and marcus said "it was just throwing emissions". I am not a car person and had no idea what this meant as a single female. I asked why i was not informed of this and to show me the code that says "it's just emissions", again i didn't know what that meant and hoped to have it explained to me rather then just be sent on my way with a potentially still broke down car. I requested the codes be ran again and as you can see in the images it was infact something to do with the cooling system. So not only did Marcus attempt to lie to me, after paying almost $800, he had no intentions of letting me know that so i could've paid whatever to have it fixed. Very disappointing. Marcus said the technician didn't pass that along to him. I asked to speak to the technician, Christian, about what the code means and he said this was not allowed. Understandable however, customers are not allowed to talk to technicians but your technicians fail to give your front desk guys the full details ??? i then asked to speak to Jeff, store manager, who was beyond rude and absolutely less than helpful. He completely dismissed me and the fact I had been a loyal customer at this location for years. Come to find out after picking up the car, Christian had failed to plug in a portion of the cooling system to clear that. He'd probably be better off doing oil changes at walmart. I did not go in to pick up my car due to the lack of customer service on Jeff's part. I had my friend go get the car. Marcus was extremely nice and explained everything to my friend in a nice way however, Jeff was once again EXTREMELY rude to my friend while picking up the car. Marcus was mentioning the pieces that were warranted and my friend had mentioned Jeff being rude and hateful saying "yep she didn't pay for that" and "oh yeah she should've paid for that too huh" the unnecessary comments were completely uncalled for. I truly believe that marcus wanted to help as he mentioned his daughter had the same issues with her car. I felt as though my frustration was at the wrong person, the store manager is the one who sets the tone for service and this was ridiculous. I have never been disappointed in this place before and Jeff should really work on his customer service skills. In the event i chose to use this shop again due to warranted pieces... I hope Jeff learns to respect and learn honestly with his customers. I'm giving two stars because Marcus was respectful to me and my friend, Apologizes to Marcus as it was not his fault and rather Jeff and Christian.

Customer Service was with a smile. Friendliness was found…read moreall around in the office. Courtesy call was shocking to find they wanted to explain what they found to be wrong with the vehicle and receive approval from us before moving ahead to work on the vehicle. Our sincere thank you to all of the staff who were involved in the repair of our vehicle. In the event we need future repair OR have a friend to refer, you have earned our repeat business. Thank you! TD

I highly recommend First Choice Automotive. They stood behind their work and corrected an issue…read morewhen I returned. In addition to no charge and taking responsibility, they also mounted and balanced my tires for free. They cared about having me as a loyal, repeat customer and proved it. Thanks Tom & John

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!