After watching countless people including myself being relentlessly bullied and looked down upon by the supervisor Stassi at the Langley location. I knew that I would have no choice but to leave the store and look for work elsewhere. I can't even begin to explain the amount of bullying and belittling that she laid upon me. read more

visited once (live far) and there wasn't that much variety. decent size and layout, lots of light. staff seemed nice. great for people who live and work there and there is a talize of same size and a mission thrift short walking distance as well 2.5/5 read more

I've sworn off Value Village countless times over the years. Over-priced generic crap from suburban wastelands sold to those who (usually) can't afford much in life, let alone the non-value they will inevitably be getting from this store? No thanks. But similar to my relationship with cheese, I just can't stay mad at it for long. So I've made a deal with myself: from now on it's only high-quality dairy goodness (read: no Cracker Barrel); and Value Village is only to be visited in decidedly select locations. This particular establishment just so happens to have made the cut. As far as lame big-box thrift stores go, this one is pretty fantastic (relatively speaking, I mean it's still a shitty thrift store). Organized, clean, decent selection, and genuinely friendly and animated staff mean that I don't feel like I've been totally ripped off after I've left with yet another sequined top. A rarity in the infinite megathrift empire, the Langley location leaves me feeling like there just might be Value in this Village after all (cheese!). read more

Value Village - Courtesy of website - Thrift Stores Near Me - Langley, British Columbia

This place is typical of a Value Village. The atmosphere here is very quiet but judgeful. You feel people staring at you all the time because of how open it is. Thrifting really requires confidence so a friend is recommended if you're going alone. The items In this place are very old school. If you're looking for trendy things, you're better off going to the mall. read more

This place is basically my recreation (my husband might say 'addiction'. I've found so many great designer labels here! You've got to have patience and look through the entire rack (organized by size) but it's worth it. You will find something great at 10% of the original price. Also, clothing is very clean... I even my my shoes here. I've found: Isabel Marant boots, Gucci loafers, moschino heels, Sam Edelman wedge boots, Stuart Weitzman oxfords... I could go on. read more

I get a crappy experience every single time I walk into this specific store. Little to no customer service. Bad at Covid safety precautions, nobody is social distancing, you have about 5 people trying on shoes all in one aisle, it smells horrid. They have a security guard and a greeter at the front of the store just standing there and as I was trying to leave I was struggling to get my baby's stroller out of the door, I'm also pregnant so to have 2 people watch me struggle and not even ask if I needed help with the door was pretty upsetting. The prices are insane, it's almost like they've forgotten they get these clothes for free. A pair of used maternity pants runs $16.99, I can buy them in the store brand new for cheaper. I won't be back and I will definitely let my friends and family know to not even bother with this dump. read more

This is my favorite Value Village in the Lower Mainland for the following reasons: 1. Low "yuck" factor 2. Lots of current styles and good brand names 3. Friendly employees 4. Good selection of athletic wear 5. Change rooms with sufficient hooks, that DON'T fall off the wall as soon as you use them 6. Above changerooms are clean and not full of someone else's discards. read more

This store is notorious for selling electronic items without guaranteeing that they work, but insisting on it being a final sale. It is terrible that they sell an item without guaranteeing that it actually works. Also, their prices are very high for any used items. Often you can get the same item brand new for close to the same price if it's on sale. They are not competitive in their pricing. Shop with extreme caution at this store! read more

Prices are outrageously high. You can often find the same items cheaper brand new. I recently went here on a sale day, and the lady working the fitting rooms (short brown hair, glasses) was SO extremely rude and yelled at a lady right in front of me. She was obnoxious and shouldn't be working with customers with her attitude. Some of the staff who were putting clothing away were very kind, and respectful. I appreciated the "good morning". Made my semi awful experience just a little better. One thing that really bothered me was I was waiting in the line, behind the sign/rope and customers were just budging in front of everyone and going right up to the cashiers. Wtf? Why do you even bother having a first come first serve area if your cashiers are just going to let people budge. Have some backbone. read more

Headlines: Value village owned by Walmart: our free donations are sold for astronomical prices because a huge portion doesn't get donated anywhere! For anyone who doesn't know the reason value village is sooooo expensive: is because Walmart is a silent partner/ owns his hated/ whatever: makes money off poor people who back in the day over a decade ago could afford this huge, accessible store. As prices increased you can compare an old t-shirt with stains to the cost of a brand new one. We should be encouraged to shop at thrift stores- for the environment. But let me tell you this one is not the place to go! And because of Covid you can't try anything on- no access to fitting rooms- yet they could just spray them down.. also there is no return and o my 14 days to exchange he if clothes do t feel right. I was trying on pants. My little one distracting me and me wanting to walk around a bit with these pants to ensure they'd fit had me accused of trying to steal them!!! AND I was buy shit- like $50 worth of stuff! So this place is a joke and they are very rude and again if you want real thrift store prices And experience with kind customer service, go to a local smaller store. Do not go to value village. All their donations are free there is no reason to charge $19.99 for a simple dress! read more

You need some ample of time to go through the racks of clothing in this Langley location. It's worth it, even if it is jusy one item. I still find some nice, quality brand-name pieces here most of the time at a reasonable price (for a thrift store). I do find some of their pricing higher than the independent ones - Value Village is a franchise retail store after all. Once in awhile you will find a clothing piece priced at a ridiculous amount just because it's "Zara" or "Banana Republic" - still cheaper than the clearance sales at the store but just make sure you love it. Overall, I always have pleasant experience at this Langley location and would come out with at least one item for each visit. read more

Pros: staff is nice, helpful and friendly. Most sections are pretty organized and the store is new and not an old safeway store. Lots of books. Cons: I typically only have time to go in the evenings and typically don't find that much. Video games are priced all over the place and sometimes in poor condition. The records are in a horrible spot near the floor. Not much in electronics. They need an express check out for people not buying 40 pieces of clothing or doing an exhange. read more

This is a great value village. Pros - lots of selection - well organized - lots of staff (typically namy registers open) - great shoe selcetion (lots of cowboy boots) - large amount of high quality items (have found a lululemon bag, coach shoes, etc) Cons - don't go on a tuesday (it's seniors day) - many items, especially knick knacks are grossly overpriced for a thrift store - getting into the bathroom requires finding a worker on the floor, this can somtimes be a challenge. If you have some time, it's a gerat location to wander around, where many deals and treasures can be found, one of my favourite value village locations! read more

One of the cleanest vv i have seen. But the prices have become too high. Cheaper to buy many of the items in a store on sale. Still a good place to go and waste 30 min. Huge selection. Most items in vg to euc. read more

Sorry Value Village.....used to like shopping in your store years ago but that ain't gonna happen anymore. Your items are OUTRAGEOUSLY OVERPRICED! Our nickname for your store is 'NO VALUE VILLAGE'. Plus I used to donate ALL of the items that I cleared out and would get a discount card for purchases I made in return. Now.... I have to donate a LARGE GREEN GARBAGE SIZE BAG to get a 5% (yes 5) discount. Hmmm..... .50 cents off a $10.00 purchase. NOT!! I will be donating all my items to Bibles for Missions store now. :o( read more

This store has by far the WORST customer service I have ever come across, me and my girlfriend went there about 15 minutes before closing due to her getting off of work late, we quickly grabbed her some dresses and went to try them on, when she went to try them on, the Manager on duty (did not get her name as she was not wearing a name tag) came up and told us she was not allowed to try on clothes due to them closing SOON (they were not currently closed!) and told us very rudely to go to the front of the store, pay for our items and get out. When we explained our situation to the manager she just scowled at us and belittled us and just assumed that we were going to steal the clothing items! She did not at once listen to reason as they were not even closed. Needless to say, will not be going back to this franchise read more

Omg! I check out a number of vv store locations; but this one is definitely a by for me. The prices are excessive. How can people afford to shop there? read more

very bad experience, there was a cashier who named kim didn't help me , alrought | was finished my shopping and just stand her till about cash out . but she called the customers who was line up on the other till which she was ignored me .........it's very racism . ... sucks!!! read more