Tristan Bess was a very professional and friendly sales agent. I told him I wasn't going to buy…read moretoday and there were no high pressure sales tactics. He spent time with me and brought out a vehicle so I could see if I fit comfortably. If I buy, I will return.

deceptive sales and marketing practice. Forceful and dishonest sales. Went in for a simple oil…read morechange and was upgraded to a tire rotations. Was approached by a sales agent to trade it my vehicle. Was very honest about not wanting to trade.

Been in the car business for 60 years in Tampa this is one of the most expensive shop I've been to,…read moreI would say if you could go to the franchise dealer

I rarely post reviews but felt the need to post on this company. I own a Mercedes and any time I…read moreneed to have work done it is overpriced and time consuming. After being recommended to V W Moters, I had my car towed to this company because it wouldn't start. The owner quickly troubleshooted and fixed my car within the same day. I required 2 new batteries and when I picked it up later that day, it started back up with no issues. The prices were also fair and reasonable compared to what a Mercedes dealership would have charged me. Fast forward a few weeks and I noticed my brakes were going bad and called last minute on a Friday for an estimate. Although closing within the hour he asked me to bring the car by for an accurate estimate. Turns out my brakes were so bad that they were metal on metal and he didn't feel comfortable with me driving off with my car in this condition. Since I have no other form of transportation I was offered a vehicle to drive if he could not get the parts in and car fixed by the following day when they close at noon so that I could get to work on Monday. Very grateful for this kind gesture but I declined since I live close by. My car was ready by 10 am the next day and again, the price was fair and much cheaper than the dealership. I highly recommend this family owned business. Everyone there is super nice and professional. The prices are fair. The work is reliable. I will continue to bring my vehicle here in the future for any car related issues as well as referring my friends who are looking for a trustworthy mechanic.

I would like to highly recommend Performance Autoworks and its owner, Claude Mikhail. I have had a…read morewonderful experience with this business for both car repairs and service and, recently, a new, used car purchase! I unexpectedly dropped in at the Performance Autoworks dealership for an emergency car repair and was impressed with the quality of the repair work performed and the professionalism with which I was treated. While I was getting my car repaired, I spotted an awesome car for sale and within the week become the extremely satisfied owner of that same car! Claude was very helpful with the logistics of making my new car purchase. I never felt rushed or pressured, and I'm very comfortable that I made an excellent car buying decision. Performance Autoworks has made a customer for life, and I certainly recommend this business to anyone looking to purchase a quality used car or who needs fair, honest auto repair work done. Debbie

Don't let any negative reviews fool you! These folks are top of the line! Great customer care!…read moreGreat expert mechanic service! Joe has been my service representative ever since I bought my CX-90. He is honest, hardworking, and truly cares. They keep in touch with any updates on your vehicle, during the repairs or maintenance process! They truly make the service experience enjoyable! -Randy Metz

Literally some of the worst customer service experiences I've ever had have been at this…read moredealership. Need warranty work? They'll try to tell you that you might as well pay cause they'll deny it anyway before they even call the claim rep. Used aftermarket parts that are rated higher than OEM Parts? They'll call you cheap and tell you nothing beats OEM parts. This dealership is the final nail in the coffin in why I'll stay away from ANY dealership in the Ferman group.

I came in here because I found a Camaro ZL1 I really liked. Nick greeted me promptly and offered me…read morea test drive. He handed me the keys, put a tag on the car, and let me go by myself, which is amazing. I really felt like I could take my time and not just "drive a loop" and return with the pressure to buy right away. I absolutely loved the car. It was in immaculate condition. Nick gave me a buyers order when I returned, offered me a great price on the car, and I went on my way to drive a few more cars before deciding on it. I called the next day and left a deposit (which they explicitly stated was 100% refundable) because I wanted the car but wanted my tuner to inspect it before purchasing. Nick said that was no problem and that Prestige Motors actually encouraged that. After a few days and some soul searching, I realized the Camaro was not a good fit for me. The Camaro was insanely fast, fun to drive, but not very practical for me. Which I begrudgingly realized. I called Nick and told him I ended up with a new truck, and he was super cool about it. He issued me a full refund and was very professional about the whole thing. Although I ultimately didn't buy a car from them, I would HIGHLY recommend working with Prestige Motors. It was certainly not your typical car buying experience. Much appreciated Nick, and in a few years when I'm looking for another toy, I'll be sure to give you guys a look first. Thanks!!!

This was the quickest, most pleasant car buying experience I've ever had. I seen a vehicle on their…read morewebsite that interested me. Andrew contacted me within five minutes of my request for information. He was patient, answered all of my questions, and was completely transparent with me the entire process. I was in and out in less than an hour, which is extremely important to me. Time is precious, and I value mine. Andrew was completely respectful of that. I will definitely return to Prestige Motors the next time I'm in the market for a vehicle, and I recommend them to anyone that is currently looking to make a purchase.

Got a promotional mailer about these guys opening up last month and it was full of some incredible…read moredeals. It was sooooooo good that I had to get down there to check it out. Was blown away by how busy these guys were and how nice their lot looked, especially for just opening up. The quality and selection of the vehicles was really amazing, especially compared to what I was finding at many other local independent dealers. Met with Ron Reese personally, who is one of the owners here. Not only did he work out a heck of a deal but he was one of the most upfront and genuine people I think I have ever met on a car lot. Really appreciated his approach and time. Definitely check these guys out as they have been nothing but good to me and I know how hard it can be to find someone you can really trust out there.

BUYER BEWARE!!!!!!!…read more DO NOT BUY HERE !!!! Over the next 2 weeks I am going to write a couple reviews about my experience with these crooks!!! My first review will discuss the car I bought ... the process and the vehicle I received. (Was never inspected but dealership). My second review will include the damage and lack of customer care after this company sold me the vehicle. This company FLAT OUT does not care about its quality or customers. Stay tuned. I wouldn't give them 1 star if I had a choice. STAY AWAY AND STAY TUNED

Blessings happen when you least expect them. One morning I stop at Douglas Collision because a seat…read morebelt on my vehicle was not working, I had tried everything! So I stop at Douglas Collision and Mr. Tim came out to take a look and he began to work on it right away! The plastic was hard to deal with but he didn't let it deter him and kept working on it. Until lo and behold he got it working again! I was so happy, because I carry the kids in this car and we need to be able to use the seat belts. Then I turned around and asked him how much do I owe you? He said nothing! Who gives a service nowadays and not charge you? Therefore, I would like to recommend their services to you. They are very professional and kind mechanics. I have had other services provided from them and their prices are a lot better than some dealerships. Thank you for reading. Have a great day!

My experience with Douglas Collision Center was extremely disappointing and raised serious concerns…read moreabout workmanship, honesty, and customer treatment. I brought my daughter's vehicle in after a rear-end accident. When I returned for the first pickup on November 12th, I discovered new damage on the car that was not present at drop-off, which I documented with timestamped photos. When I pointed this out, the manager (Tim) initially denied it until the photos were shown. During that same first pickup, I identified multiple paint defects on the bumper. Instead of addressing them, Tim became combative and stated that I was the one who had damaged the bumper--something that was not true and did not match the condition of the car shown in my photos from drop-off. This was extremely concerning and added to the growing trust issues I was experiencing. I later withdrew repair authorization due to the new damage and the accusation, but the shop continued working on the vehicle anyway. During the second pickup attempt, the situation escalated. My daughter and wife were inspecting the car when additional issues were found, including paint defects, misalignment, and a missing underbody cover plate that had not been reinstalled. Despite these issues, we were told to take the car as-is. A staff member then made a false accusation that my minor daughter had chipped paint from the bumper--something disproven by timestamped photos and video taken before the vehicle was touched. The interaction also included hostile comments, which were captured on video. The next day, we took the vehicle to Maurice's Auto Body, who documented and confirmed every defect, including the missing underbody panel and the new damage created at Douglas. They completed the repairs properly, and Douglas ultimately paid them for part of the corrective work. My experience reflected: * new damage created during the repair process, * refusal to correct visible defects, * an accusation that I damaged the bumper during the first pickup, * unauthorized continuation of repairs after I withdrew approval, * false accusations toward both me and my daughter, * and unprofessional, hostile conduct. Based on what we documented and what an independent shop confirmed, I cannot recommend Douglas Collision Center.

I purchased a 2007 Ford Mustang from this company back in April and I NEVER SHOULD HAVE! Before I…read morebought the car my girlfriend and I were assured that the only issue the car was the blend door actuator which was completely untrue. 1. The Throwout bearing starting going out 3 days after purchase 2. The driver side window isn't properly aligned 3. The car leaks on the passenger side 4. The TPS Light flashes every time the car starts 5. The thermostat housing cracked within a three weeks of purchase When I called in about the throwout bearing I expressed that there was an issue and was told it wasn't something they would cover. This was an answer my brother wasn't even remotely happy with. When he called back he was told " The throwout bearing isn't my problem" And the list goes on! Learn from my mistake! Do not trust these shady people!

I purchased a super nice 2010 Toyota Camry from Factory Direct Auto. Todd was great to deal with…read moreand seemed to be an honest businessman. He showed me several cars and didn't try any high pressure sales tactics that use car dealers are unfortunately known for. The car I bought needed tires and he told me that even before I looked at them. The place is not fancy but I would rather deal with honest people with lower overhead than high pressure sales people at a fancy place! Hope to be back to purchase more vehicles in the future!