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    Performance Autoworks

    5.0 (1 review)
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    11 years ago

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    Cars Unlimited

    Cars Unlimited

    (24 reviews)

    I was in the market for a pre-owned vehicle and my wife suggested Cars Unlimited on Fletcher Ave in…read moreTampa, FL. I reviewed the information on carsunlimited.com and honestly thought it was too good to be true. I am happy to say the entire experience exceeded my expectations. The quality of the vehicle, the ease of buying, and the level of service throughout the process and afterward were above and beyond. Allen, Jamie, and Justin are exceptional. As time has passed, a couple of typical things have come up with the vehicle, and the support I've received has been outstanding. In a world where getting straightforward, honest information is rare, Cars Unlimited has been a dependable foundation I can trust. Their commitment doesn't end at the sale -- and that ongoing support has been truly invaluable. Choosing them remains one of the best decisions I've made.

    I thought I'd add a review. I did not at the time of purchase or after. I bought a 1973 Morris Mini…read morePickup from Allen and he took time to send me photos of what I wanted to see and videos. This was back in 2015. I tried many attempts to go see this pickup in person and finally, I did. He made the buying easy. Made us feel at ease buying a classic from him. I wished I still had the pickup today, but things happen for a reason. I do look back on his website from time to time to see if he has anything else interesting to buy. If he does, I'll contact him and we will drive there again to buy from him again. Thanks again.

    Toyota Of Tampa Bay

    Toyota Of Tampa Bay

    (465 reviews)

    USF

    I purchased a pre owned Mercedes from Toyota of Tampa Bay. It had some slight damage to the fender…read morefrom a small prior collision. Everyone from our sales guy (Jaybell Beltran) to the Sales Manager (Christian) and the collision consultant (Matt Nolan) were so accomodating in getting the vehicle repaired and went above and beyond to make sure were not only happy with our purchase, but also felt that we were taken care of afterward.

    I have been a customer of Toyota of Tampa Bay since 2013, and happy until my last interaction,…read morewhich was a purchase of a 2026 bZ. I bought my first car from them in 2013, a Camry. The salesman, Alan Brodsky, was excellent. He was informative and helped with a military discount. No wonder that he was perpetually their salesman of the year. My second purchase from them was replacement Camry in 2023. Alan had retired, but a woman who had worked with him was my salesperson and seemed to work in Alan's style, low pressure and helpful. In the last week of May 2026, I brought my 2023 Camry in for a free car wash. While I was waiting, the woman who had been my salesperson in 2023 came by and said hello. TBH, I didn't recognize her, but my memory isn't so good after age 70. I told her that I was just here for a wash, but was thinking about an electric car replacement for my wife's Subaru 2016, since we had just gotten solar panels on our home. She showed me bZ and I asked if I wanted to drive it. As my Camry was not out of the wash yet, I said sure and went for a drive. Then they wanted to sit down and sell it to me. I said no, I was just here for a car wash and just was talking while waiting for the car to get washed. Also, I would have to consult with my wife since it's would be her car, and I don't even know if she wants to give up the Subaru. They asked me if I wanted to drive the car to my home and have my wife look at it and drive it. I called her, got her OK, and I said OK. She did like the car. Then we came back and again the pressure was really high to buy it right then. I told them that I didn't research this at all. Normally prior to buying a car I would look at reviews, find the dealer's invoice price, find trade-in values for the Subaru, and when my research was all done, I would come in in the last day of the month, which is when dealerships bargain the most. Despite all that, the next thing I know I was in the room with the person to do the sale. Perhaps I could describe her as a very effective salesperson. Or, someone who was took advantage of a 73-year-old whose judgment and executive function may not be as good as it used to be. I never knew what the dealer's invoice price was. I didn't know until later what the Subaru trade-in would be on Edmunds or Kelly Blue Book. When I walked out, I couldn't have told you what the cost of the car was that I just purchased. Normally there are some negotiations back and forth, and the salesperson has to go back to the manager in the rear. The only such thing was her asking if there was anything she could do that would sweeten the deal. I said how about extending the warranty on my 2023. She said she'd never heard of extending the warranty on a different car then the one being purchased, but the manager approved it. We never talked about invoice prices or military discount. All in all, I'm happy with the car but just not happy with the sales experience On another issue, the bZ has a lot of display options. I think that Toyota should have an expert in operating the car sit down with you for 20 minutes and go through important operating issues. Of course, it's all in the manual. But it's a big manual. One of the things that they should have warned you about, but didn't, is that a Li-ion battery should not be charged to 100% routinely. Just like in cell phones, which tells you that you should charge only to 80% most of the time to maximize battery life, the charge on the traction battery should be kept between 20% and 80%, except for the occasional long trip where you need to charge it to 100%. This is not noted prominently anywhere. I research it online. I called the Toyota service department and they had no idea if limiting the charging to 80% was recommended, nor how to limit the charging. I found it in the manual and you can set the charge limit to 80% or whatever you want. They need to have somebody sit down and take you through the car everything from charging issues like this, to adjusting the height of the tailgate, to customizing the seat and mirror positions to the two drivers using both facial recognition or keys.

    Gettel Stadium Toyota - Sienna Van with new tire

    Gettel Stadium Toyota

    (408 reviews)

    International

    Justin and the service team replace the flat tire I got after coming back from the beach. Their…read moreservice department is open till midnight. I was able to take it in at 5PM and get it done an hour or so. Thanks

    We purchased a vehicle from this dealership on May 30th, 2026, and while there were some employees…read morewho provided excellent customer service, the overall experience was unfortunately very unprofessional. First, I want to recognize Austin, our salesperson. He was friendly, patient, and did everything he could to help us. My husband wanted to inspect the underside of the vehicle before purchasing it, and Austin accommodated that request without hesitation. He worked hard to help us get a deal we were comfortable with. We also had a positive experience with Noe in the finance office, who was professional and courteous throughout the paperwork process. Unfortunately, that's where our positive experience ended. When it came time to discuss GAP insurance and other add-ons, a representative from JM&A was brought into the office. We politely declined because we already carry loan/lease payoff coverage through our own insurance policy. After we declined, she made an inappropriate comment to the finance manager, saying we declined because we "couldn't afford it." We found that comment to be rude, unprofessional, and completely unnecessary. Regardless of why a customer declines additional products, they should be treated with respect. Also, the dealership's license plate was accidentally left in the trunk. I didn't discover it until I had driven approximately 45 minutes home, requiring me to make another trip back to the dealership the following day to return it. The biggest issue, however, was what happened after the sale. My temporary tag was set to expire on June 28th, yet my permanent license plate, registration, and sticker never arrived. I visited the DMV on June 23rd, where I was told the dealership had completed the title paperwork on June 16th and that I should contact the dealership for more information. I called the dealership and was transferred to the appropriate department, but no one answered. I was told someone would call me back, and they did the following day. I was told they believed my plate had been mailed with two-day shipping the previous week and that they would investigate where it was and call me back within the hour. I never received that follow-up call. Because time was running out before my temporary tag expired and I didn't receive a call back, I drove back to the dealership in person. Erick, the finance manager, tried to reach the employee responsible for the registration but was unable to get an answer. I asked if they could provide a tracking number for the shipment, but no one was able to do so. Erick took my phone number, gave me his personal cell number, and assured me he would take care of it, mentioning that the Juneteenth holiday may have delayed the mail. I waited as requested, but nothing arrived. I called Erick's number and received no answer, even after leaving a voicemail. I called the dealership again and still could not reach anyone who could help. With my temporary tag about to expire, I had no choice but to go back to the DMV and pay for a replacement license plate myself on the 26th. The most frustrating part of this experience wasn't simply that the plate didn't arrive, it was the complete lack of communication and follow-through. Phone calls were not returned, promised updates never happened, and no one could provide something as basic as a tracking number or a clear explanation of what had happened. As the customer, I was left to spend additional time and money resolving an issue that should have been handled by the dealership. While we appreciated Austin and Noe for their professionalism, the overall experience after the purchase fell well below our expectations. I hope this feedback encourages the dealership to improve its communication and follow-through so future customers don't experience the same frustration.

    Performance Autoworks - car_dealers - Updated July 2026

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