James Lee -Owner Response from the owne…read moreJames did a fantastic job on our basement re-carpet. We had a flood. He came out to review. He No had no pressure for us to hire, or charge a cost to visit. We then confirmed and set a date. He had a great price comparable to others. He did a professional job, installed carpet padding and stretched all carpet to fit perfect. No seams could be seen after the install. Bret Baum

From the owner: I specialize in carpet re-stretching and repairs . Most damage can be fixed for a low cost .read more

Recently used Dan's not once, but twice! Great selection,…read morereasonably priced and quick install. Great customer service too!

Dan takes time to explain the product delivery was good…read more installation was a bit tricky but this was the former owners fault Dan did what he needed to do to make it right the end result was what we wanted

Great place to upgrade your home and business. Love seeing the sales from cabinets carpet tiles…read morebacksplash and so much more. Great value and service.

We had such a great experience, shopping at Dan's Wholesale Carpet for our home remodeling project…read more They had a huge in-store selection and they could install the next day. I couldn't believe the value and the service we received. I would shop there again and would definitely recommend to others! Thank you.

After traveling to a number of carpet/rug stores in Ohio and Pennsylvania, my family went to…read moreShaheen's in Canton and realized we had wasted our time everywhere else. Their selection is amazing, and the carpets are not just piled up where you need two salespeople to help you even look. They know their stuff inside and out, from the provenance to the dyes used. We knew what we wanted and we knew our price range, and instead of the constant attempts to up-sell, they showed us high quality carpets that were even more economical. In the end, we bought a large gorgeous wool carpet for a better price than we saw anywhere else and we did not have to haggle at all. They allowed us to take two home to decide on which was the best fit--something that most places would not allow free of charge. We couldn't be happier and we will continue to support this wonderful local business and spread the word.

From the owner: At Shaheen Floor Gallery, you will discover one of the largest floor covering showrooms in the…read moreCanton area. Come in and see our wide selection of area rugs, including oriental, contemporary and antique, carpet, hardwood, laminate, vinyl and tile. We feature Karastan Carpet and Rugs. Let our expert staff guide you every step of the way and our professional installation team will pamper your home from start to finish.

Terrible customer service, DO NOT USE! Parents were long time customers and recently had an ordeal…read morewith getting the correct carpet from this business. First it was measured wrong, then it came from two different rolls, then it had large sections of striped hard patches, then they sent someone to steam it. All the while the CUSTOMER had to keep repeatedly following after the continued mistakes on their part. ZERO communication and we're completely indifferent. The final slap in the face a $50 gift card. THE WORST

The store is very organized and easily accessible. The staff there are WONDERFUL...dont waste your…read moretime going anywhere else...Thank you so much you saved the day!!!!!!!

We had used Heritage Carpet in the past before there seemed to be a change in ownership or…read moreintegrity with the company or both. Confident about using them again, we had carpet installed in our main floor owner's suite which is visible from the main foyer. The first Mohawk carpet installed had a significant odor that didn't subside even after we were told to wait for a week or more. When it didn't subside, a representative came back again and agreed the odor was still there. I was told a claim was submitted and approved through Mohawk. The first installation was beautifully installed! Not seams were visible because they placed the seam on the west side of the room, which did not receive natural light through a window and the furniture was placed over where they chose to place the seam. It was unfortunate the carpet was defective because the room looked absolutely beautiful! A second carpet was then chosen. When the second carpet was ordered my husband recognized the wrong padding was installed the first time, so the padding he expected was then added to the second install order. The installation the second time was the worst installation of carpet we have EVER had! The seam was now placed on the south side of the room with the natural light hitting the carpet from the window in the owner's bath. The room went from a beautiful installation the first time to a dreadful unsightly line visually cutting the room. I contacted two other carpet companies to look at the seam, and both agreed the seam should never have been placed in that location. Heritage Carpet insisted it was a "good install." In addition to the poor unsightly installation, they installed a defective padding that had high and low levels when you walked on the carpet. Two people came out to look at the carpet, Dennis, apparently the owner, who rudely insisted there was nothing wrong with the padding, and the other person who came with him was the person who determined the first carpet install had a problem. HE agreed there was a problem under the carpet. After doing something to the floor or padding close to the bathroom entrance, the padding problem still existed. I was told to hire an inspector and if it was determined there was in fact a problem, I would be reimbursed for the cost. I hired a highly reputable inspector who agreed with the two carpet companies and the one representative from Heritage Carpet who came with Dennis that there was a problem with the padding. The inspector measured and took photos confirming the defective padding installed had high and low areas. I was then given an option to have new padding installed or receive a $1000 refund. I thought long and hard and decided to accept the refund because I will be replacing the unsightly carpet installation in the future, and with it the defective padding. I also should mention one of the carpet installers stole the furniture Slider I used under a large ceramic seat in my foyer, and the third time they moved my furniture, they broke a piece of my armoire cabinet. They did end up finally admitting and replacing the stolen item, but replaced it with an inferior quality furniture "slider" not the high quality name brand Slider we owned. Fortunately, my husband was able to repair the cabinet. Things happen, and in the past under prior ownership, perhaps, we had good service, so we decided we would use them again with a room that required no seam and we would move our own furniture out of the room and back in. When I came back into the store and then the day of the measurement, we were told because of the challenges we had with them with the last installation, they would NOT guarantee this installation. So, it appears that as long as you are willing to accept inferior work, defective products, theft, and allow the owner Dennis to disrespect you and deny any problems exist until professionals confirm the problems do in fact exist, only then will they warrant future work. It was painfully clear if you have any challenges to their workmanship or products, all the fault falls on the consumer. I would like to add that I did not submit a review of Heritage Carpet with the poor installation experience because we had a different experience in years past, but the company is a very different company today, and I chose to reluctantly accept a refund instead of the risk of having my furniture moved again. Heritage Carpet used to be a company one could trust. Things have certainly changed! Consumer beware!

My experience with Heritage Carpet and Flooring exceeded all my expectations!! I had luxury vinyl…read moreplanks and fresh carpet installed. I couldn't be more impressed with the experience!! The sales team was knowledgeable, helpful, and willing to accommodate. The installers were efficient and professional. I highly recommend Heritage Carpet for all your flooring needs!!

My husband and I recently had John (owner) come out and give us an in-home estimate. He gave us the…read moreTOTAL price..no hidden fees, no surprises! He was also able to get his team out there and get the job done in a week. We had other estimates (big box stores) and they all stated that there could be additional charges based on "what they found." We ended up getting 3 rooms carpeted and our bath installed with vinyl tile for a bit more than what the big box store quoted just for the Master bedroom & bath! The team that came out was professional and busted their butt to get it done in 1 day! We love our new flooring and are so glad we found National Floor Source. Thanks John!

From the owner: We Bring the Store to Your Door! Call for more information 888-899-1904read more

It went well today the two guys Mike and Calvin was pleasant to be around and they moved furniture…read morefrom one place to the next . Along with Things I couldn't move my self . Even sat it where I asked them too .when they was finished very good guys to be around.

I have used K Carpet for many, many years. I've known Mike Kanam for a long time and always was a…read moreloyal customer. Up until 6 years ago, I had always dealt with Mike. Never a problem. I have purchased a lot from this company. The last two times I've had to deal with Duke and I must say he sure doesn't act like he gives a darn. This time he was really rude. When I went to look at the carpet he starts pulling big sample boards down with one hand because he had something in his other hand and couldn't be bothered or interested enough to put it down. He didn't even try to help with which carpet would be the best for my needs. I should have walked out. But, dummy me went ahead and picked one. I told him that a couple of the rooms of carpet I bought from him 6 years ago had matted terribly so I hoped he would take that into consideration for pricing since I would be replacing one of those rooms plus the living room and dining room that they put down before. When he came to measure he looked at the matted carpet and said NOTHING. He could care less. When my carpet came in and the guys showed up to put it down, they asked if I was told this job would take 1.5 days and I said no, but that's OK. But they never left til after 6pm. They were tired having been here since early morning. I asked why they stayed and finished and I was told well, they have to be somewhere else the next day. So, the next day I'm looking over everything and sweeping and discover that the metal strip that goes across the bathroom doorway to cover where the carpet meets the vinyl tile wasn't put back, it was laying under the vanity. Understandable that it got missed, it was a long day. But I also noticed that the edge of 2 of the tiles had been chipped. I just paid a large sum of money to have that whole bathroom remodeled in the last year. I wasn't going to raise a big ruckus about it because the strip would cover it and probably be ok. I was probably being nicer about it than I should have been. But, the strip needs to be put back to protect the edge of those tiles. I sure don't want them chipping worse. I went to see Duke that day. I told him what I needed & he just stands there with a look like "Why are you bothering me." He said he'd get ahold of them to come and take care of it. Well, 8 days later I had to go back to the store since you can't get anybody to answer the phone. This time Mike was there. What a difference! Nice, welcoming smile and asks what he can help me with. I tell him what's going on and he said he'd get Duke. Mike comes back around the corner and says Duke will send them over to take care of it. Duke had been within ear shot of my conversation with Mike. He didn't have the courtesy to even come out and speak to me. No apology, nothing. Well, that was Wednesday morning and this is Friday evening. Haven't seen or heard from anybody. So, what do you think? My years of loyalty and spending my money with K Carpet are over. I guess I'll be going somewhere else to get the other 2 bedrooms, kitchen & master bath done.

Spent several thousand dollars with this company for laminate flooring in my home. Was satisfied…read morewith their work. Needed some further work done and called their number and left several voice mails. They never returned my calls. For a commercial business entity, in my opinion this is a MORTAL SIN. I will spend my money with someone else that values me as a customer and will never do business with this company again.

From the owner: A-1 Flooring LLC provides residential and commercial flooring, tile and more in Massillon, OH and…read morethe surrounding area since 2016.