Starts off great with an engaging and welcoming "sales" associate and manager…read more Overpromising. Spend over $30k+ and think they would actually care and attempt to make it right. Difficult to get responses and answers and still waiting. Beware.

It's a Monday morning 8 o'clock. And I was running to home depot to pick up a couple supplies for a…read moreproject today. Entering the plaza from route 18 there's a 2 lane road. There was a floorz truck next to me on the left side. As we get close to the stop sign he speeds up and pulls in front of me so that he could be in the Straight lane instead of the left turn lane. Absolutely no reason to cut me off. Turns out where both pulling into home depot. And on the corner of the plaza there is the floor material company with the same name as what's on this truck. I will never shop there. There was no one around, no 1 else on the road, absolutely no reason to speed up and cut me off. Other than hes a jerk. Don't buy from this company. People show their true colours when they think no one is watching.

It went well today the two guys Mike and Calvin was pleasant to be around and they moved furniture…read morefrom one place to the next . Along with Things I couldn't move my self . Even sat it where I asked them too .when they was finished very good guys to be around.

I have used K Carpet for many, many years. I've known Mike Kanam for a long time and always was a…read moreloyal customer. Up until 6 years ago, I had always dealt with Mike. Never a problem. I have purchased a lot from this company. The last two times I've had to deal with Duke and I must say he sure doesn't act like he gives a darn. This time he was really rude. When I went to look at the carpet he starts pulling big sample boards down with one hand because he had something in his other hand and couldn't be bothered or interested enough to put it down. He didn't even try to help with which carpet would be the best for my needs. I should have walked out. But, dummy me went ahead and picked one. I told him that a couple of the rooms of carpet I bought from him 6 years ago had matted terribly so I hoped he would take that into consideration for pricing since I would be replacing one of those rooms plus the living room and dining room that they put down before. When he came to measure he looked at the matted carpet and said NOTHING. He could care less. When my carpet came in and the guys showed up to put it down, they asked if I was told this job would take 1.5 days and I said no, but that's OK. But they never left til after 6pm. They were tired having been here since early morning. I asked why they stayed and finished and I was told well, they have to be somewhere else the next day. So, the next day I'm looking over everything and sweeping and discover that the metal strip that goes across the bathroom doorway to cover where the carpet meets the vinyl tile wasn't put back, it was laying under the vanity. Understandable that it got missed, it was a long day. But I also noticed that the edge of 2 of the tiles had been chipped. I just paid a large sum of money to have that whole bathroom remodeled in the last year. I wasn't going to raise a big ruckus about it because the strip would cover it and probably be ok. I was probably being nicer about it than I should have been. But, the strip needs to be put back to protect the edge of those tiles. I sure don't want them chipping worse. I went to see Duke that day. I told him what I needed & he just stands there with a look like "Why are you bothering me." He said he'd get ahold of them to come and take care of it. Well, 8 days later I had to go back to the store since you can't get anybody to answer the phone. This time Mike was there. What a difference! Nice, welcoming smile and asks what he can help me with. I tell him what's going on and he said he'd get Duke. Mike comes back around the corner and says Duke will send them over to take care of it. Duke had been within ear shot of my conversation with Mike. He didn't have the courtesy to even come out and speak to me. No apology, nothing. Well, that was Wednesday morning and this is Friday evening. Haven't seen or heard from anybody. So, what do you think? My years of loyalty and spending my money with K Carpet are over. I guess I'll be going somewhere else to get the other 2 bedrooms, kitchen & master bath done.

Had them come out to replace termite damaged boards along the side of my garage, and some boards in…read morethe ceiling due to storm damage, came back with an estimate within a few hours, deemed it best to replace roof and shingles as well, they did all this while keeping within my budget, and competed project in 2 days. Highly recommend!

Just had a large project completed by them. Tore out rotten wood down to joist and replaced with…read morenew subfloor and then finish floor. They installed a new vanity, toilet and vanity top with sink and faucet Done in three days. Also replaced cast iron toilet flange with modern PVC Felt price was fair and done in 3 days. Very pleased !

Noticed this place while grocery shopping next door! Saw the prices online and had to check them…read moreout! Eric is the owner and he is so very nice and helpful! He knows the ins and outs of everything in there and made great recommendations for our house and situation! Very honest, asked how much we wanted to spend and stayed within those parameters. The gentleman that came out to measure was on time, very courteous and got it measured quickly and accurately so I could go and do what I needed to do that day! Scheduling installation was a breeze, we got scheduled much quicker than I expected! Nick and another gentleman came out to lay our carpet over the course of two different days. I cannot say enough good things about them! They are truly experts at what they do! They got our old carpet ripped up in lightening speed, new carpet laid precisely, cleaned up, very respectful of our house (left no messes, were very cautious of our walls and our furniture!) and just very nice! The experience was perfect from beginning to end! We love our new carpet and will be returning in a few weeks to purchase carpet for our basement!! Thanks again!

Had a great experience buying my vinyl plank flooring from these guys!very knowledgeable,friendly…read moreand a great price. My order came in fast and was right! A mutual friend recommended them and I'm glad I went with them I've shopped for it at many places and most had big fancy showrooms with overpriced products he beat the best price I found and even ordered a product that was so new I got the first run of it in the area! I installed it and I'm very happy about the results. I liked their price to install it too, however I'm an experienced do it your selfer. I'd recommend them to anyone needing new flooring be it vinyl plank,carpet or whatever. These guys are great!

I'm glad to have spotted Classic's newer location in what had been part of the old Bierce Hardware…read morestore on Southeast Avenue. Working with owner Ron Call was a real pleasure, and we felt no pressure at all to "buy today." It turned out that his prices were reasonable and it was clear that he cares about quality work. We chose to pay a bit extra to have them move all furniture... Well worth it! We found carpeting for the family room and upper hallway, as well as a bedroom. It all looks great, and the installation of a complex patterned carpet was done expertly. We ran into one snag that was NOT the fault of Classic, but the manner in which Ron and his installer, Sean, handled it showed real integrity. Here's what happened: When Sean began the installation of the LVT for the kitchen flooring, he saw some slight scuffs in the finish (I might not have noticed them for months or years). The other boxes had the same problem. Owner Ron immediately ordered new product, but there were similar flaws. Ron asked the manufacturer to find perfect examples of what we needed, but no luck- it turned out to be a manufacturing flaw. Fortunately, he helped us find something similar from another manufacturer. The flooring was finally installed, and it's really elegant. My point is this- installer Sean and owner Ron wanted nothing less than perfection in the product we were buying. Trust me, they could easily have let it slide, and a lesser business might have done so. However, Classic really had our back and did everything possible to help us get the quality look we wanted. The flooring in the kitchen and all the new carpeting look spectacular. It's easy to leave a great review when everything falls into place perfectly. Sometimes, though, the true hallmark of a good business is how they handle things when something goes awry. Despite an issue that wasn't their fault, Classic Carpet took great care of us, and I highly recommend them.

We used classic carpet because we needed carpeting throughout our whole new condo they came out on…read moretime there people were very efficient they did a really nice job and we would recommend them to anyone

I stopped into Heritage Carpet to try to match carpet I purchased over nine years ago from a…read moredifferent store. I was greeted upon entry and asked if I needed help finding something. I showed a carpet sample and shared the name of the carpet. Since it had been so many years, the employee wasn't sure if that specific carpet was still being made, but she immediately walked to the appropriate section and began pulling carpet boards. We found a carpet sample that was a close match, then she thought of one more possibility. It was an exact match! She was very patient and helpful. We haven't had carpet installed yet, so I can't comment on that. At this point though, I would without hesitation go back to Heritage for my flooring needs.

Heritage flooring installed this flooring for the previous owner of our house (a 95 year old woman…read morewho lived alone) in 2021. When my husband and I purchased this house in 2024, the flooring was already coming apart, so we knew it was already an existing issue. In Summer 2025, we called Heritage Flooring because they had left a magnet behind on the refrigerator and we assumed they were the ones who installed the floor. They told us they did the flooring in 2021 and we asked if they could possibly repair it for us. They ASSURED us this was high quality flooring and that they would fix it. So after we PAID for the repair (that included their labor and a box of new tile), it started coming apart almost immediately. So after another year of us sliding it back into place, we called and Denny told us that it would be a repair of a repair and that flooring doesn't last for 5 years. I don't know what world a "professional" flooring company like Heritage Flooring lives in, but flooring should absolutely last more than 5 years. And i wouldn't consider this a "repair of a repair" because we PAID to have it completely fixed ONE year ago. He also informed me, a 34 year old man with common sense, that the sub floor could be getting wet, i could be mopping my floor and making it split apart, and gave me 100 other excuses as to how WE broke the floor. I am not just spilling puddles of water onto my floor and leaving it. The floor is coming apart in the same exact spot they repaired ONE year ago. Denny also assured me, before he hung up on me, they have been in business for 40+ years in North Canton multiple times. IDGAF how many years you've been in business. Your installation is crap. Maybe it's time to pack it up and retire from the business since you don't stand by your quality of works

They don't stand behind their installation. They laid patterned carpet going in different…read moredirections in my home. The owner sent someone out to see if it could be stretched and the person they sent out said no, this carpet was laid incorrectly. Even after having that information, Spanky's did not replace the carpet that is crooked in my home. I have spent over $30,000 with this company through my business and have sent many people their way. They no longer get my referrals nor my business. Barrington Carpet on Arlington Road is fantastic and I highly recommend them.

Professional helpers. No high pressure sales. Got me exactly what I wanted . Good quality!read more