Efficient but they talk so fast sometimes, it feels rushed. Didn't get a printout of results and things that are due even though I asked for one read more

They do not return calls. I have tried three times to schedule service and have yet to receive a response. It appears they do not want new business. read more

DO NOT TRUST THEM!!!!! Came in for a pre purchase inspection of a car being sold by one of their customers. They never informed me that the car has been a absolute headache/disaster (they worked on it for years) and it continues to have mysterious issues. I think is incredibly immoral that they wouldn't warn me of the issues of a car, they would certainly know of! Do not trust these people with your car!! read more

First Time Client: I had an expensive repair for an older Volvo Wagon. I took it to Tom. He was honest and straight forward. His prive was EXTREMELY less than the competition and the car was in and out in less than the time I had planned for. I would highly recommend you seek out their service at the hiden gem in Costa Mesa. read more

The best of the best!! Tom is the best. Never over charge. If you have a Volvo that is the place to go.

I've been going to Tom for over 30 years and I've never been disappointed with his work or what he charges. Tom is the Most honest mechanic I have ever dealt with. He explains everything that needs or should be done and let's you make the call. Just to give you an ideal I retired in 1996 and moved to Las Vegas NV. I still go to Tom for ANY and all lrepairs . I don't mind driving 274 miles because I know the work will be done right and on time. Tom has a GREAT PERSONALITY and is a joy to be around. He is Volvo Certified Mechanic. I have been there and seen many customers that drove from LA TO HIS SHOP. I AM VERY PICKY WHEN IT COMES TO MY CARS. I TOTALLY TRUST TOM. I KNOW THAT WHEN I GO TO PICK UP MY CAR THE WORK HAS BEEN PROFESSIONALLY COMPLETED. I WONT TAKE MY CAR TO ANYONE ELSE. read more

Reasonable and honest men. I can always trust that Tom and Toby will deliver 10 fold of my request. And they are willing too which is why I bring my business to them. I always keep coming back. No other mechanics compare to the quality I get on my 2003 Volvo XC90. And Volvos are in a league of their own. My baby even runs better after I bring her to Tom or Toby. read more

Called this company to ask about a car part that had been inspected earlier this week, was greeted and helped by a man. Guy said he remembered what part it was, so I reply "Ok, I'm going to go buy the part." To which he then rudely responds "WHY YOU GONNA GO BUY IT?!" with an angry tone. I say calmly, because it's cheaper. He then gets angrier, and goes "YOU DON'T WANT THE WARRANTY?" A clear tactic to try to get me to buy their parts and labor; "You won't get a warranty", I respond angrily now, "Let me do my research, and don't try to con me with your scare tactics." He was already upset, so then he replies, "THAT'S OK GO GET YOUR PARTS AND DO BUISNESS ELSEWHERE." I am going somewhere else, and not getting chewed for making my own decisions. Very rude, and unprofessional, do your jobs and don't argue with costumers. This sets the tone for what you will get here. read more

Volvo drivers, be happy! My last three cars were Volvos and I was very happy to have Value Auto Service as my go-to mechanics for something I needed after the warranty expired. Very dependable and best values in OC. Too bad, they don't service any other vehicles than Volvo. read more

If you are Volvo owners and your car is out of complementary service plan / maintenance plan, this is the place you want to take your car! I had owned two Volvos before (like 10 - 20 years ago) and after that I drove other car which is different than Volvo, and now I went back to Volvo again mainly because I know I can take my car to Value Auto with confidence after my factory maintenance plan expires. They are honest, reasonable and reliable. It is an old school auto maintenance shop and they are busy, no fancy waiting area or anything like typical Orange County fancy things here, but I know I am getting the best services and I love chatting with the owner Tom too:) read more

So I live in Los Angeles now, and you all know how "great" the roads are. Car needed a repair, they were able to squeeze me in. I also got two oranges. Needed 2 motor mounts and something else. Price was extremely reasonable and hopefully I can be reimbursed by the city. Now my car no longer sounds like ten dying squirrels when I go over bumps LOL. P.S. they have a new couch, very comfortable. read more

This place deserves 50 stars, because Tom & Toby are killin the game as far as cheap repairs for my Volvo goes. Put it this way, I'm a Corona resident who drives out to Costa Mesa just for the good mechanic work. That is hard to find! I got a good thing goin here... These dudes are the best, always can count on them to give me the straight, honest truth 100% about what is going on with my automobile. I have serviced 2 Volvos there, one was my first car ('92 940 Wagon) & the latter, my '95 930 Turbo Wagon. Both very g-rides. Tom is trustworthy & knowledgeable and always fairly educational as far as giving me tips & tricks for my first car. Showing me small repairs I can make myself, preventing damages, etc. Cool guy. ***One thing I will say, this place can be tough to get a hold of! Their prices cannot be beat, & as a result buisness is always nuts! If you need your car serviced asap, then you've got to show up when they open. Many times cars will be lined up within 20min, and then you may be out of luck. But never fear! The wait will be worth it, and the overall bill is always low. Always. Like, seriously. I don't know how these guys stay in business. Tom & Toby, I'm sending love from the IE. Shoutout to you guys keeping my oil changed & wagon wheels rotated. read more

These guys are Great, I had an oil leak. it could have been bad. the guy told me the gasket on my oil filter was bad. He would put on a new one for $10.00. Ten Bucks? SOLD. I had the change the oil just to make it worth their time. I will be back for life. they could have screwed me but they didn't. How refreshing. http://www.valueautoservice.com/ read more

This place is great! I'm so glad I have a Vovlo so that I can go here. Very honest. They do fail to answer their phone, but I just swung by and they were happy to help me. read more

Never answer the phones, even during listed business hours, and if you leave a message, they don't call back. Must be nice to be a business and not need customers!! read more

Tom and his crew are Volvo wizards! We have had 7 Volvo's serviced by Value Auto over the past 18 years. Always honest, always fair, always helpful. Tom makes owning a Volvo a must! read more

I have a 1986 Volvo that needs work. I really wanted to use their business because of their reputation and quality of service. I've stopped by twice in the last two weeks and no one was there during regular business hours. I've left a total of 5 voicemails over the past month, all unreturned. read more

Honest people. Very helpfull and knowledgeable. Highly recommend. Will definitely take here when needing repairs to my S60 Volvo. Guided and advised on what to do with a problem smog faliure. Spent zero $ today with this shop, however, they saved me bunches and guided me away from dishonest mechanics...Thx read more

I buy Volvo's because of Tom. Trustworthy mechanic's are hard to find. Since I've found one I don't want to go anywhere else. Volvo's are great cars and Tom runs a great shop. read more

I have never been so appalled by a place of business that even though I almost never write reviews, I had to share my experience with others. I took my Volvo here because the previous owner recommended it to us, she had taken the car we were purchasing from her here for years. I was turned off by Tom (the owner) when I spoke to him on the phone, because he seemed very disinterested in my business, but I wanted to give it a shot because he came recommended. I was 7 months pregnant at the time and the car started to squeak really loudly when I used the breaks, I was worried for the safety of myself and my 18-month old daughter which I explained to him. After looking at the car, Tom assured me that the break pads were at 50% still and that was not the reason they were squeaking, and explained to me that it wasn't a big deal that they were squeaking and assured me that it was safe to drive my car. He applied an anti-squeak to the pads and changed my oil and called me to tell me my car was ready. When I arrived an hour later to pick up my car, it was not there and neither was Tom. Another guy at the shop told me that Tom had taken my car out to go get lunch! WHAT??!!!!! Are you kidding me? I was really confused and angry. When my car pulled up, Tom got out and walked right by me without saying anything. I asked "excuse me - how is the car driving?" he glanced up at me and said "oh, it drives fine". I was unsure how to react so I just got in the car to drive home with the horrible smell of fast food in it. I told my husband, just to be sure I wasn't being unreasonable by thinking that was wrong, and he agreed that it was really wrong and that we would never go back there. Well, to make matters worse. 3 days later my Low Oil Level light went on and the breaks started squeaking again! I called Tom at Value Auto Service right away to ask him why this would happen after he just serviced it? No call back. I tried again the next day, leaving another message, and no call back. Finally on the 3rd day he called me back and acted like he wasn't even the one who changed my oil, he told me that maybe his guys would have known how much oil to put in, so there wasn't a chance they didn't fill it up enough, that my indicator light must be broken. He didn't have much to say about the break pads either and just told me to bring the car back. Well, I had no interest in taking my car back to him, so I called the Volvo dealership in Orange County and made an appointment there. The dealership found a leak in my oil line and told me that the front break pads and rotors were at 0%!!!! They told me they could not believe someone could look at these and think there was still 50% left on them. The back break pads were still at 50%, but the front ones were completely gone. They told me it was a good thing I had them do something now because it was actually pretty dangerous for me to drive around with break pads and rotors at 0%. They put in new ones and the squeaking went away completely, the car felt completely different to drive after. I felt so sick to know that Auto Value Service had assured me that it was safe to drive my car when it wasn't at all. Especially when they knew that I was pregnant and with a small child. I can't even understand what they did with my car besides drive it to pick up Jack-in-the-Box! I hope my review will keep others from trusting this terrible business, DO NOT take your car here!!! read more

Really happy with this place. I was quoted 250 from Firestone to replace a coolant reservoir tank on my volvo. I paid 56 bucks at Value Auto for the same replacement. Stoked! read more

Would give 10 stars if possible - Tom is an amazing human being and great mechanic.

Tom and his guys are SERIOUSLY. THE. BEST! My friend recommended this shop and I will never look back! Honest and affordable. Here's how you know you have a great mechanic: My car was running high and hot and just in general "off". Tom said worse case scenario, it could be the radiator... or a couple other things. He tried all the smaller and less expensive fixes first to be sure. I think this is a sign of a great mechanic. So many others would have me drop tons of $$$ and then later to find out, it's only a sensor. Tom works the other way... let's try all the little stuff and then if it's still off we know it's the big fix. Bottom line... I didn't need a new radiator and he saved me a ton of $$$. The only problem is sometimes he's SUPER busy and you have to come back! It's because anyone around who has a Volvo brings it here!!! And if you are a Volvo driver you should too! I don't have that car anymore, but I did buy a newer Volvo...partly because I knew I had a great mechanic who would take care of me! And the people I sold my older model to, I gave them his card with the highest recommendations! read more

Best Volvo shop in the OC! If you have a Volvo old or new Value Auto Service is just the right place to take care of your needs. Tom and his crew Toby and Todd are friendly, honest and know what they are doing! Yes, when trying to call the shop they don't always answer the phone, but they do not have a receptionist to field calls. Just leave a message and they will get back to you. They are always busy and each time I've visited this shop I've always been surprised how many cars that they have to fix. What's great is they can fix it and their price is affordable. If you are having trouble with your car drive by and talk to Tom they can fix your problem! read more

My wife and I have been bringing our older Volvos here for over a year now and this place is the real deal! Tom provides good honest service at a price that can't be beat. I would recommend just stopping by instead of calling to make an appointment (They don't have a receptionist to answer the phone...low overhead = cheaper prices for their customers!). But even though they have a small crew of guys, Tom still offered to come pick me up at work during my lunch break so that I could get my car. He truly is a good man who does great work. read more

This shop does not communicate. When you call you get their answering machine and no one returns your calls. I called twice this last week to schedule an appointment, left voice mail message, and again, they do not return my calls. I am giving up on them and have decided to use another repair shop. read more

This is THE BEST place you will EVER FIND to get your Volvo fixed . especially if it is an OLDER Volvo...u hit the jack pot !!

Still 5 stars for this great repair shop. If only I could find a dentist as honest and fair as Tom...

Best ever. I've been to a ton. Actually excited to have my car taken care of by Tom and the crew tomorrow.

Found this place on yelp. It had great reviews so I tried it out. I stopped by one day after work, they were closing up but asked if I could make an appointment so Tom took his time to ask me my needs and said they are really busy but knew I needed my work done ASAP so he said He would do it first thing in the morning. I dropped my car off in the morning and they were done before noon! Super nice and great work for the price! This is the only place I will go! Thanks Tom for taking care of me! :) read more

Older Volvos are tricky to repair and finding a group of mechanics who knows them this well is hard to do. They are only here. (I've been through the general mechanic routine of multi repairs cause they are clueless about the Volvo quirks.) They are always swamped because they are the best and most reasonable too. If you have an urgent problem they will do their best to squish you in somewhere. It is best to stop by and ask what day is best in the next week or after for regular service. The phone is always full of messages. I went in the other day got there before opening. First thing they began the hustle bustle not a moment wasted. listening to a phone full of messages and turned repairs out fast and took in my emergency repair too. These three are the best there is. read more

I've been going to Tom for 15 years! I just want to own Volvos now because he's such a great and reliable mechanic! They are a busy shop but they are totally worth the wait. Be patient and call back if you don't get a call right away. They're a little old school, but they are honest, hard working fellas!! Bring them a 6 pack! They'll treat you good! read more

Simply the best Volvo mechanics in the known universe. Honest, low cost. the kind of people that puts you at ease without riiping off your wallet. Customer service in America is a rare experience today, no so with Tom and the crew. Thanks guys for taking care of my V. read more

Talk about good guys, these guys are Top Notch... Great service, price competitive, and they treat you with the utmost respect. I personally give them two thumbs up, if I had ten thumbs, they would all be up in the air, Whoo Hoo. If you want a place you can trust, and be happy with, this is it, check them out you won't be sorry..... Ask for Jack or Aaron, you won't be sorry!!! read more

My mom has an older Volvo and has been taking it to Tom for over six years. Tom and his crew Toby and Todd are the best. Their prices are reasonable and the work they do is great. Friendly and honest guys. 10/10 would recommend! read more

Was referred to Tom by a friend and I am happy to never have to visit a dealer again. Amazing value - my friend told me if I want free coffee/wifi/flatscreen then pay double at the dealer. I can always trust what Tom tell me, never have to worry about being cheated. Tom even offered me his loaner car so I wouldn't have to wait. Make an appt for big services, walk-in for quick oil changes. Keep calling back - it's worth being patient. Hands down best in the OC. read more

The best Volvo repair shop in southern California, if your vehicle is a Volvo.

Very knowledgeable, friendly, and reasonable prices. I will only take my Volvo to these guys. Can get smog certification next door too.

As many others have noted, Yelp doesn't provide near enough stars to rate Value Auto. I've been bringing my '98 Volvo S70 here since June 2006 when I first bought it (after they first looked it over for me.) The original owner was an airline pilot who, as you can imagine, meticulously maintained the car and handed me a stack of paperwork noting everything that had ever been done to the car up to that point. That's not likely to happen again! But when my trusty car finally gives up the ghost, my plan is to search for a clean, granny-driven model from the early 2000's and then continue happily coming to Tom. As other have also noted, I would specifically buy another Volvo just to have him work on it. They don't build guys like this anymore folks. Honest, fair, forthright, stands behind his work, friendly. If every business had a Tom-type guy in charge, the world would be a much more reliable and decent place. Over the top? Perhaps a little. But he truly is "the man". (And a huge shout-out to Toby who, like Tom, has probably forgotten more about Volvos than most mechanics can remember.) Go. You can thank me later and then add your own five-star review. read more

Took car in for a major knocking sound. They fixed the problem, but not the source of the problem. Long story short I'm taking it some where else to get fixed properly. New mechanic said engine was not put back together correctly. Now spending double money to fix what should have been fixed at Value Auto. They seem too busy to do a good, thorough job; and looks like they specialize only in older model Volvos. read more