When I pulled up at 10:22 AM, I was greeted and offered a water by a very friendly gentleman. I had…read moreto sit in line behind one vehicle that was being serviced in bay 3. Thirty minutes later I was pulled into the bay. There I sat for another 30 minutes while the techs moved back and forth. The same gentleman who greeted me was the person who finally came to help. He was extremely friendly and informative. I do my own vehicle maintenance, and it was nice not to be pushed into services I didn't need. He was honest about the life left in the coolant and air filter. My only complaint would be the 80 minutes it took to get an oil change with no line.

Worst take five in the country went there today waited thirty minutes still never got to my car…read moreheard them asking each other whether or not did they put the oil in the motor on two cars so I didn't feel comfortable and left never to return.

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

I've gotten the service I requested, considered some time and patience but they got the job done.read more

Follow up on my nightmare experience of an oil change on 5/3/2025... Apparently the owner of this…read moreKenner, La (Williams blvd) will NOT make amends for their MISTAKE that almost ruin my engine! I Have attached some photos of the punctured hole that caused ALL the oil to leak out all over my driveway. We're not looking for a new cafe here!!! All we want is a reimbursement of what was to be a simple job that should've been $100....which turned into $400 oil change due to their negligence! They claim that since I had my car towed to my mechanic, that they're not responsible for the job anymore. WHY on earth would I let Speedee touch my car again since they almost caused me my whole engine!

Amazing service! Intelligent and competent employees. I was in and out for my oil change.read more

Fast, efficient, and thorough maintenance services. Convent coupons available on the app.read more

I just wanted to leave this review for the service desk technician James. If you have car mechanic…read moreanxiety like me, this is who you need to bring all of your concerns to. Stop listening to your friends and family members who tell you that they know somebody who can do it for a cheaper price. There's a saying that I tell people who are trying to save money on necessary repairs. "Buy cheap now, you'll pay more later." A car is an investment, and it should be part of your yearly budget to set money aside for repairs. In New Orleans and Louisiana as a whole, we know the streets and highways are bad, so save your money for brakes and struts and tires! With this being said, Bring your car to en establishment who specializes with these services where you get warranties and you can familiarize yourself with the staff. Get the Firestone credit card because it will benefit you in the long run. Ladies, don't prioritize beauty products and material things like clothes, shoes and trips, prioritize a good mechanic, reliable service. This way, whatever James tells you your car needs, you'll have the money.

My wife and I were leaving New Orleans for a road trip with our dog and we had a packed car. Our…read moretire pressure light popped on and threatened to derail our plans. It was 100 degrees and 5pm traffic. We thought we were screwed but pulled into Firestone to see if they could help. They had a full house but the team there (led by Wagner) checked our pressure, found the leak, and had us replaced and back on the road within 45 minutes. I was shocked at how incredible the experience was. They saved the day. My wife and dog didn't even have to leave the car. They also gave me a solid price on the tire! Bravo to everyone on staff at Firestone in Kenner on 6/7. THANK YOU!

Went to this location after leaving the awful one on Williams took over forty five minutes they…read moredrained my oil put in the new oil a employee came back and put in six more quarts of oil so I now I have twelve quarts instead of six which is what my engine takes I requested they drained my twelve quarts of oil and put in six new quarts.They put in six new quarts and I left will never return there.I will buy my own oil and filter from now on and use a mobile mechanic to come to my house and do it.Stay away from take five in Metairie or Kenner!

Don't bother calling to ask for information beyond an oil change and the pricing of one despite the…read morefact that they offer other services. Their automated system is only concerned about oil changes. I tried calling to speak to an actual person. Never got the option aside from rating how my conversation was with an agent that I never got to speak with because the automated service never gave me the option to speak to an actual person.

It felt like I was in an out and really appreciated the guy at the front desk taking his time to…read moreexplain everything to me. For the 1st I got in my car after having it serviced and neither my AC or radio had been messed with. I am definitely going to continue going to Goodyear as long as everything stays

I brought my car in for oil chg and tire rotation 3 days ago. I asked them to check my…read moretransmission as it was acting funny. Dont think they checked it. When we left we got about a mile down the street and the car died, would not start. Goodrich sent a mechanic who jumped me a couple times to drive a little further but never got more than half a mile. He said the was going to the shop to get a batteray and replace the old one as that could be the problem. Needless to say it started up and we finished driving back to the shop. They charged me $274.00 for the new battery. 2 days later I brought it in to my dealer asking them to check my transmission as the car was still acting strange. They called me today to tell me the transmission was fine and a new alternator is what I needed. The one in the car was about dead, the new battery was keeping it alive. He said that was why it was acting funny because the dying alternator did not have enough power to run the care correctly. So my trip for an oil chg etc cost me $92.00, and the battery $274.00 at Goodyear. Had they checked the battery and alternator like say they do they would have found the problem. They always say the check everything...they said they reset the mileage for oil change on dash after I asked and they did not. How can I believe they do everything I brought the car in for? The cost an the dealer is anothe $327.00 for alternator & labor plus $247.00 for diagnostic fee. Looks like I am out $875.00. Maybe I did not need a new battery, it was their word.... I had stopped going to Goodyear in Kenner on 32nd St for a while and decided to go back a few months ago....but after this episode I WILL NEVER GO BACK! I will go to Firestone, they are closer to my house. So please people, make sure the diagnosis is correct on your vehicle from Goodyear if you go there for serivce...and ask all the questions you want to . The Mgr Ron has always worked with me the past years but now I am not sure it was not a ploy.

20+ years of reliable, knowledgeable, and courteous service! Mr Henry and Mr Mike always go above…read moreand beyond. They are the only people in the greater New Orleans area that I trust to work on my car. THE ONLY PEOPLE. They are highly in demand because people know a good thing when they see it. When I've needed minor things done before such as oil changes or tires patched, I've ventured to other people because they are closer to where I live. This was when I was younger and less intelligent, of course. I stick to who I know I can trust. Automotive Services is the only place I go to for my maintenance, repair, questions... everything. You can't go wrong with them.

OUTSTANDING SERVICE!…read more I had a problem with my brake calipers locking up. After reading self help web sites on potential costs I was prepared for the worst. I took my car over and spoke with Mike and Henry on the issue. I was really surprised on how well they treated me. When they looked over the problem they were able to quote me a much lower price than expected. Furthermore, I really felt as though they were looking out for my best interests. They saved me a ton of money on getting the car back to a driveable state without pushing additional unneeded repairs. When I picked up the car, not only did they fix the main problem, but also tightened my belts that were squealing with no additional cost. These guys are AWESOME!. Don't bother going anywhere else for your automotive work.