If you're looking for an honest mechanic in New Orleans then Melvin is your guy. He took care of…read moremy and my husbands cars for the 5 years we lived in New Orleans. Wasn't the closest mechanic but we went out of our way to go to him. Super nice and a straight shooter on what your car needs or doesn't need. It's a small shop and they're always busy with cars already there from the day or days before, so they may not be able to get you in and out that day which is totally fair and understandable! Best to call or get there first thing in the AM and Melvin & Kurt will absolutely do their best to get you in as he can with the jobs they've already committed to. He runs the shop, works the cars AND also answers the phone, so don't be discouraged if it rings for a minute or you have to call back, he's only one guy! Only reason we left is because we moved out of state but I would recommend Melvin and his crew to anyone. Thank you Melvin!

They are very honest and reasonably priced. They also always work hard to get my car in quickly…read moreeven when they are busy.

Hi to everyone. They don't deserve even one star. I had a horrific experience at the five-minute…read moreall change on Clearview and West Napoleon. The manager's name is Adam. He hung up on me. I've never had such worse service before in my life when it came down to an oil change. I advise any and everyone not to go to the five-minute oil change on Clearview and West Napoleon. It's the worst experience you will ever have. I had one experience where they had my skid plate skidding down the street because they forgot to put the screws in. And today, I didn't even get to talk to the manager about my skid plate because he hung the phone up on me. I sent someone there on my behalf because I was in the hospital, so I thought I could talk to someone adult to adult. But instead, I was talking to a child. Anytime a person hangs up on you.

Terrance and Ray and the whole staff were efficient and fast. I recently moved to the area and…read moreneeded a new "car maintenance" business. I could not recommend more highly. They took the time to let me know my coolant reservoir was busted. They had me go to the nearest auto parts store and purchase the item and they changed it! Incredible customer service. I'm now a lifer and will bring all my vehicles back.

I had the oil changed , tire rotated and all fluids checked. Great job done in adequate time frame…read more Quality of work top notch. Clean work .Price reasonable. Always been top of line shop. Always take my car to Guys Recommend Guys to anyone.

Brought the car in about 2-3 months ago to have the starter changed. Great job, 1 day turn around…read more Now, half way to work one morning at a red light the car started idling really rough, trying to kill. Had to keep revving it to keep it going. All the dash lights lighting up. The car guys at work say its most likely the MAF sensor. I changed that but still the same problem. Brought it to the shop. 3 days later they call me, they found the problem. On the manifold, theres a bolt that fell out creating an air leak. He says he noticed I have a new starter. Probably whoever changed the starter thought he needed to remove that bolt. I go to pick it up expecting no charges but he has a bill for me. I asked why, since he told me the guy that changed the starter probably did it. He asked who changed it and I told him they did. "Well, why didnt you have problems for 3 months?" "I thought that same thing. My best guess is he put it back but didnt tighten it. 3 months of vibration did it." "No way my guys did that. Nobody knows why that bolt fell out." Im not trying to say anything bad about their work, forgetting to tighten one bolt happens. I just didnt feel I should be charged for it. Business ethics. It was a simple mistake, but its pretty obvious what happened.

The transmission mounts on my care were worn out completely. I took it in to Mark's in the morning,…read moreand he had it fixed up by the afternoon. It was a good amount of work at a very fair price. When I picked it up, hold me about work that it would probably be good to have done in the future, but he didn't include it in the quote or the work because he knew it was a good chunk of change and was not a pressing issue (not as pressing as my original repair), preferring to tell me in person, which I very much appreciated. Will be going back again.

The dreaded "check engine" light displayed on my dashboard. Totally stressed me out. I normally…read morebring my car to the dealership but they wouldn't be able to get to my car till later in the week. Like most people, I can't be without my car for an extended period of time. A friend mentioned going to Marks in MidCity. I called and a very friendly voice answered and I was instructed to drop my car off, due to my work schedule it was unfortunately after business hours, no problem for the shop. The very next day, before lunch I received a call stating my car was ready for pick up. I don't understand the mechanics of it all but needless to say the check engine light is OFF and my car is running smoothly without breaking the bank, thanks Mr. Mark!

If I could give a negative I would! Their negligence literally almost cost my daughter her life!…read moreThey gave her two used tires instead of the new ones she paid for! Then they refused to refund her money which was all we asked for and they were suppose to be 30,000 miles tire and were not! Then they had my daughter to drive 300 miles to bring the tires back just so they could deny fault! I then asked for the owners name and they gave me some bogus name and said he was out of the country. I'm not sure if they dismissed my daughter because she is a woman and/or because she is black...but whatever you do...DO NOT USE THEM!

They are a great place for tires and basic auto services. My son brought the car in when he got a…read morepuncture and they gave him a good deal on a pair of tires. Just went back for an oil change and fluid service and realized the windshield wipers were shot. Another solid bit of work for a good price. We'll keep coming back

After being told by VW in Metairie that my 1 year old cat needed all new brakes and rotors 1000$. I…read morebrought my car here and was told Ma'am your brakes are like brand new!! Very knowledgeable and HONEST!! I will continue to support this local business. Thank you so much

BAIT AND SWITCH TECHNIQUES USED HERE! BEWARE!…read more I came here with the intention of getting an oil change with a special offer for a $14.99 synthetic blend oil change. I left extremely unhappy. I was told halfway thru that my car requires either 0w20 or 5w20, he said that the 0w20 was gonna cost $49, I said no, give me the 5w20, thinking it would be at the $14.99 price. When the oil change was finished, I was told my final bill was $58. I questioned why, the guy said that the 5w20 was $7 per quart, plus extra cost for shop supplies, labor, and oil disposal, then of course sales tax. I asked him what oil is included in the $14.99 change, he said 5w30 was included and that the 5w20 is what my car called for. He was not upfront about the price, basically saying that he thought I understood what he meant about the price when he spoke to me mid-change. I felt like I couldn't do much arguing being that the oil change was done and I couldn't just walk out without paying the full price. I went ahead and paid, but I will NEVER return here. I can pay less at Take 5 and get done quicker, I only came here to try to save some money, and I ended up spending more. SCAM ARTIST at its finest. The waiting area is top notch with WiFi, digital cable, and many places to sit, and normally this would cause me to bump the rating up an extra star, but I am so upset by the bait and switch technique used that I cannot in good faith give more than 1 star. I'm wondering if that nice customer waiting area is meant to soften customers up before they get their final bill. I fell for it hook, line, and sinker. NEVER AGAIN.

This shop has been awesome. I have been taken my vehicles to this shop for a few years now and…read morenothing by awesome customer service and priced right. Very friendly and military welcoming. Matt has been awesome over the years, and taken care of vehicle needs each time. My daughter had her brakes and rotors replaced today. Excellent experience and work. Nothing better than supporting local shop! BZ!!!! Thanks Heath

Everybody was very nice. Great work and a quick turnaround. Convenient night drop for your…read morevehicle. Affordable. Will return.

I recently became a car owner after more than a decade without one. Combining that with the fact…read morethat I'd never owned a car while living in New Orleans, I was a bit nervous when trying to find somewhere to look at the older truck that I now own. I received referrals from two separate people for this shop. I brought the truck in early this morning due to an issue with my A/C. By noon, they had called to let me know what the issue was and that the truck was ready for pickup. The price was right and I'm more than satisfied with their overall work. I'd definitely recommend GR to folks looking for a reliable auto shop in New Orleans!

Excellent customer service, extremely knowledgeable with vehicles and fast turnaround!…read more I couldn't be more impressed. I brought my Jeep in for a blend door actuator repair. Their mechanics had it done in a few hours and it works flawlessly. I brought one of my Jeeps to them about seven years ago and they remembered me and still had me in their system. I'm impressed again! Highly recommend GR Automotive!