I do not recommend going here for an oil change. My wife recently brought her car in for an oil…read morechange. They drained the old oil, but forgot to put oil back in. Thankfully I had another mechanic suggest I check this. The staff is friendly, but they seem to be very inexperienced.

What an amazing group of men!! They were helpful, friendly, and gave only necessary…read morerecommendations. They weren't pushy and didn't try to sell me anything that I did not want. I would highly recommend anyone to come to this Valvoline if they're looking for good customer service and a nice group of men . I will most definitely be returning !!!!!

Follow up on my nightmare experience of an oil change on 5/3/2025... Apparently the owner of this…read moreKenner, La (Williams blvd) will NOT make amends for their MISTAKE that almost ruin my engine! I Have attached some photos of the punctured hole that caused ALL the oil to leak out all over my driveway. We're not looking for a new cafe here!!! All we want is a reimbursement of what was to be a simple job that should've been $100....which turned into $400 oil change due to their negligence! They claim that since I had my car towed to my mechanic, that they're not responsible for the job anymore. WHY on earth would I let Speedee touch my car again since they almost caused me my whole engine!

I feel like if you're already paying a grossly inflated price of $99.99 + tax for a synthetic oil…read morechange it should include the oil filter. I was told it was a premium oil filter and I was up charged $15 without being informed. This is a 10 year old Chevrolet Trax. Not a damn Mercedes there shouldn't be a filter upcharge because with their discounts at aftermarket parts warehouses. They cost the same price I call that scam tax. Bringing my total to $128 with my $15 coupon brought it down to $115. I can tell you next time i'll bring it to the dealer where all my other cars in my 25 car fleet go too and they charge me $60 no filter upcharge it's included in the price of the full synthetic oil change. I was hoping I could build a relationship with an oil change shop over a dealership but sadly you guys won't ever be seeing my business again.

I just wanted to leave this review for the service desk technician James. If you have car mechanic…read moreanxiety like me, this is who you need to bring all of your concerns to. Stop listening to your friends and family members who tell you that they know somebody who can do it for a cheaper price. There's a saying that I tell people who are trying to save money on necessary repairs. "Buy cheap now, you'll pay more later." A car is an investment, and it should be part of your yearly budget to set money aside for repairs. In New Orleans and Louisiana as a whole, we know the streets and highways are bad, so save your money for brakes and struts and tires! With this being said, Bring your car to en establishment who specializes with these services where you get warranties and you can familiarize yourself with the staff. Get the Firestone credit card because it will benefit you in the long run. Ladies, don't prioritize beauty products and material things like clothes, shoes and trips, prioritize a good mechanic, reliable service. This way, whatever James tells you your car needs, you'll have the money.

My wife and I were leaving New Orleans for a road trip with our dog and we had a packed car. Our…read moretire pressure light popped on and threatened to derail our plans. It was 100 degrees and 5pm traffic. We thought we were screwed but pulled into Firestone to see if they could help. They had a full house but the team there (led by Wagner) checked our pressure, found the leak, and had us replaced and back on the road within 45 minutes. I was shocked at how incredible the experience was. They saved the day. My wife and dog didn't even have to leave the car. They also gave me a solid price on the tire! Bravo to everyone on staff at Firestone in Kenner on 6/7. THANK YOU!

Every time I go here to get an oil change on a Saturday (when I'm off) I can never get an oil…read morechange on my vehicle if not there by 7AM. If I go at 8 AM I'm often asked if I can leave my vehicle. No I cannot because who will come get me??? I am often told "we only have 1 technician" ', or "we're pretty full", or "We are short on staff". Sometimes I am not able to just jump up, and I'm not able to schedule appointments because I work. I will NEVER GO BACK TO THIS COMPANY AGAIN!!!!! To my friend who referred me, I tried, but I just CANNOT!!!!!

They are awesome-the tecks are very professional and very honest - would highly recommendread more

It felt like I was in an out and really appreciated the guy at the front desk taking his time to…read moreexplain everything to me. For the 1st I got in my car after having it serviced and neither my AC or radio had been messed with. I am definitely going to continue going to Goodyear as long as everything stays

Anthony, Scott, and Adrian bailed me out big time! It was 5:45 pm and they closed at 6:00, and I…read morehad a tire that was losing air by the second. Anthony said bring it in we'll stay late and get it fixed for you. You don't find guys like that now a days. Appreciate yall for staying a little late, and bailing me out ! Have been a longtime customer and will continue to use this location.

Amazing service! Intelligent and competent employees. I was in and out for my oil change.read more

Fast, efficient, and thorough maintenance services. Convent coupons available on the app.read more

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

i came here for an oil change but was pleasantly surprised they also have brake tags next door! the…read moremanager keith was very helpful and friendly. i left here with a new brake tag, an oil change, and new windshield wipers and it took less than 30 minutes!

DISCLAIMER: ONLY GIVING ONE STAR BECAUSE I HAD TO CHOOSE A STAR. My real choice for my last…read moreservice/experience is NOT even ONE STAR. I waited a while (a little over a month) to do this review because I didn't want to be as angry as I was a month ago when writing it. We have used this Speedee/Midas for about 8 years. They have always been amazing. They have fixed my car even when other shops couldn't. I have only ever talked highly of them to people and I even would recommend them all the time. It started many years ago with a mechanic named Chris there and he was amazing. Then, Nas came along and she was equally awesome. The owner/manager lady always made sure your car got fixed in a timely manner. She was great too. Not anymore!! My husband's car started acting up on the morning of 8/12/24. So, we had it towed to Speedee. Again... we passed like 15 repair shops from where we live to bring it there. That's how much we (used to) trust them. So, they call my husband later in the day and say "you need this, this, and this done. It will be $1236 plus tax." My husband said yes because he just wanted his car drivable and back on the road. He was desperate and vulnerable. He agreed. We went to pick up the car and we paid. They waited until AFTER the work was done to say "oh... you need a new engine." What?!?! Why didn't they say that from the start?! We paid all that money and they waited to tell us that!!!!!!! So crappy. We ended up junking the car for a measles $300 and having to get him a new car. We are out this $1349.71 all because they took advantage of him when he was vulnerable. The other people would have never done that! This place has lost my business forever and I have been telling everyone how much they ripped us off. What a scam! How dare you take advantage of vulnerable customers? You should have given full disclosure about the engine BEFORE telling us we needed the work done. I'm out all this money because you people are money hungry and greedy scam artists! 8 years of loyalty down the drain.

My guys on Clearview Parkway location is always on point....they have me in and out and make sure…read moreeverything is good!!! Been going dor years and they know my truck now to know what I need to do. Thanks for another great service!!!!! BLUE saints F150!!!!!

Took my car to get serviced by Toyota.. these guys never changed any of the filters. My car was…read moreleaking oiled, tech said worse case scenario my car could've caught on fire. Plus the seal on the filter was put on backwards, melted to the point it was glued on.