I do not recommend going here for an oil change. My wife recently brought her car in for an oil…read morechange. They drained the old oil, but forgot to put oil back in. Thankfully I had another mechanic suggest I check this. The staff is friendly, but they seem to be very inexperienced.

What an amazing group of men!! They were helpful, friendly, and gave only necessary…read morerecommendations. They weren't pushy and didn't try to sell me anything that I did not want. I would highly recommend anyone to come to this Valvoline if they're looking for good customer service and a nice group of men . I will most definitely be returning !!!!!

I've gotten the service I requested, considered some time and patience but they got the job done.read more

Follow up on my nightmare experience of an oil change on 5/3/2025... Apparently the owner of this…read moreKenner, La (Williams blvd) will NOT make amends for their MISTAKE that almost ruin my engine! I Have attached some photos of the punctured hole that caused ALL the oil to leak out all over my driveway. We're not looking for a new cafe here!!! All we want is a reimbursement of what was to be a simple job that should've been $100....which turned into $400 oil change due to their negligence! They claim that since I had my car towed to my mechanic, that they're not responsible for the job anymore. WHY on earth would I let Speedee touch my car again since they almost caused me my whole engine!

I just wanted to leave this review for the service desk technician James. If you have car mechanic…read moreanxiety like me, this is who you need to bring all of your concerns to. Stop listening to your friends and family members who tell you that they know somebody who can do it for a cheaper price. There's a saying that I tell people who are trying to save money on necessary repairs. "Buy cheap now, you'll pay more later." A car is an investment, and it should be part of your yearly budget to set money aside for repairs. In New Orleans and Louisiana as a whole, we know the streets and highways are bad, so save your money for brakes and struts and tires! With this being said, Bring your car to en establishment who specializes with these services where you get warranties and you can familiarize yourself with the staff. Get the Firestone credit card because it will benefit you in the long run. Ladies, don't prioritize beauty products and material things like clothes, shoes and trips, prioritize a good mechanic, reliable service. This way, whatever James tells you your car needs, you'll have the money.

This place was the one that made me never ever want to deal with Firestone again! I took my car to…read morefix my ac which was blowing hot air. The mechanic said it needed the blower motor, the resistor and the actuator replaced. They replaced the blower motor and resistor with subpar parts, and gave me the car with the ac, blowing "cool". They charged me a little over $1,000! The mechanic said he was going to consult with the dealership on how to repair the ac and never called me back. I ended up taking my car to my mechanic, who told me the ac not kicking in to the highest setting is related to the resistor, and replaced the blower motor AND resistor again...the ac now is working. I placed a complaint with Firestone and got a call from the store "manager" saying all they can do is offer me a credit for a free tire. I told him that would not work because I am never going to Firestone ever again! He said he would consult with the regional manager and would contact me. That was almost two months ago and no one has contacted me. Don't waste your time with Firestone!

Every time I go here to get an oil change on a Saturday (when I'm off) I can never get an oil…read morechange on my vehicle if not there by 7AM. If I go at 8 AM I'm often asked if I can leave my vehicle. No I cannot because who will come get me??? I am often told "we only have 1 technician" ', or "we're pretty full", or "We are short on staff". Sometimes I am not able to just jump up, and I'm not able to schedule appointments because I work. I will NEVER GO BACK TO THIS COMPANY AGAIN!!!!! To my friend who referred me, I tried, but I just CANNOT!!!!!

They are awesome-the tecks are very professional and very honest - would highly recommendread more

I brought my car in for oil chg and tire rotation 3 days ago. I asked them to check my…read moretransmission as it was acting funny. Dont think they checked it. When we left we got about a mile down the street and the car died, would not start. Goodrich sent a mechanic who jumped me a couple times to drive a little further but never got more than half a mile. He said the was going to the shop to get a batteray and replace the old one as that could be the problem. Needless to say it started up and we finished driving back to the shop. They charged me $274.00 for the new battery. 2 days later I brought it in to my dealer asking them to check my transmission as the car was still acting strange. They called me today to tell me the transmission was fine and a new alternator is what I needed. The one in the car was about dead, the new battery was keeping it alive. He said that was why it was acting funny because the dying alternator did not have enough power to run the care correctly. So my trip for an oil chg etc cost me $92.00, and the battery $274.00 at Goodyear. Had they checked the battery and alternator like say they do they would have found the problem. They always say the check everything...they said they reset the mileage for oil change on dash after I asked and they did not. How can I believe they do everything I brought the car in for? The cost an the dealer is anothe $327.00 for alternator & labor plus $247.00 for diagnostic fee. Looks like I am out $875.00. Maybe I did not need a new battery, it was their word.... I had stopped going to Goodyear in Kenner on 32nd St for a while and decided to go back a few months ago....but after this episode I WILL NEVER GO BACK! I will go to Firestone, they are closer to my house. So please people, make sure the diagnosis is correct on your vehicle from Goodyear if you go there for serivce...and ask all the questions you want to . The Mgr Ron has always worked with me the past years but now I am not sure it was not a ploy.

Anthony, Scott, and Adrian bailed me out big time! It was 5:45 pm and they closed at 6:00, and I…read morehad a tire that was losing air by the second. Anthony said bring it in we'll stay late and get it fixed for you. You don't find guys like that now a days. Appreciate yall for staying a little late, and bailing me out ! Have been a longtime customer and will continue to use this location.

Amazing service! Intelligent and competent employees. I was in and out for my oil change.read more

We always take both of our cars here. They are reliable, have good hours, and the technicians are…read morealways friendly.never have had any service problems at the Elmwood location. Always check for coupons either on here or on their website, sometimes they have up to 20 percent off.

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

i came here for an oil change but was pleasantly surprised they also have brake tags next door! the…read moremanager keith was very helpful and friendly. i left here with a new brake tag, an oil change, and new windshield wipers and it took less than 30 minutes!

DISCLAIMER: ONLY GIVING ONE STAR BECAUSE I HAD TO CHOOSE A STAR. My real choice for my last…read moreservice/experience is NOT even ONE STAR. I waited a while (a little over a month) to do this review because I didn't want to be as angry as I was a month ago when writing it. We have used this Speedee/Midas for about 8 years. They have always been amazing. They have fixed my car even when other shops couldn't. I have only ever talked highly of them to people and I even would recommend them all the time. It started many years ago with a mechanic named Chris there and he was amazing. Then, Nas came along and she was equally awesome. The owner/manager lady always made sure your car got fixed in a timely manner. She was great too. Not anymore!! My husband's car started acting up on the morning of 8/12/24. So, we had it towed to Speedee. Again... we passed like 15 repair shops from where we live to bring it there. That's how much we (used to) trust them. So, they call my husband later in the day and say "you need this, this, and this done. It will be $1236 plus tax." My husband said yes because he just wanted his car drivable and back on the road. He was desperate and vulnerable. He agreed. We went to pick up the car and we paid. They waited until AFTER the work was done to say "oh... you need a new engine." What?!?! Why didn't they say that from the start?! We paid all that money and they waited to tell us that!!!!!!! So crappy. We ended up junking the car for a measles $300 and having to get him a new car. We are out this $1349.71 all because they took advantage of him when he was vulnerable. The other people would have never done that! This place has lost my business forever and I have been telling everyone how much they ripped us off. What a scam! How dare you take advantage of vulnerable customers? You should have given full disclosure about the engine BEFORE telling us we needed the work done. I'm out all this money because you people are money hungry and greedy scam artists! 8 years of loyalty down the drain.

Pulled up into one of three bays. Within a few minutes the one of the other two cars pulled out as…read morethey were done. 20 minutes went by with one truck being worked on by 4 employees while i sat waiting at which point I rolled down my window and asked one of the guys, who seemed to walk around a lot while I was waiting....to move the cone as I it was taking way to long. If the oil change process was gonna apparently take another 20 minutes I was gonna be there for 40 minutes. I mean at least let the customer know if there will be an extended wait or come by my car and let me know.

Took an hour to change my oil. There were only three employees and one of them seemed to be brand…read morenew. At one point, there were three cars with the hoods up, two cars waiting, and no one was visibly in the shop. There was a delivery truck outside, and I think they all went to unload the truck. At $150 for a mobile one oil change, it seems like they could pay to have enough employees so an oil change doesn't take an hour. Pro tip: if a service is gonna to take four times as long as it typically does at the other locations, let the person know in advance. It's just the right thing to do.