I reached out Home safe and was scheduled promptly for Clothes Dryer vent cleaning…read more Technician Lisandro was courteous and detailed oriented. He performed a good air duct cleaning. Price quoted was final price for job, no nickel and diming. Overall professional and efficient experience. Will use again in the future.

Such a great company. They had great communication, were on time, and extremely professional. I…read morewould absolutely recommend this company.

The appointment was rescheduled but I was offer an alternate date immediately The tech arrived…read morepromptly and gave us an insightful status of the HVAC system the recommendations were in tune with the status Clean and polite technician very satisfied with service

Our AC decided to call it quits a few days ago. It isn't a super old unit, so we assumed it…read morewouldn't be a big deal to repair. We called a few places that we had used in the past, but they couldn't come out for several days. A friend of mine recommended Good Guys, so we reached out to them. Thankfully, they were able to come out the next day! Jason was our service technician. He was prompt and polite. He quickly found the problem and got to work making the necessary repairs. He was knowledgeable and explained everything to us. Within an hour our unit was up and running again! We will definitely be using Good Guys whenever we need any heating and air repairs.

I highly recommend Graig Babcock for air conditioning repair! He was timely, professional, and kept…read moreme informed by texting me with his ETA before arriving. He replaced the necessary part on my A/C and also went above and beyond by replacing a light bulb and the battery in my smoke detector. I really appreciated his attention to detail and willingness to take care of those extra things while he was here. Great service, reliable, and genuinely helpful. I would definitely call Graig again for future repairs!

Note: I've posted this same review on Google Reviews…read more American Energy was one of three companies who priced my project. I met with the owner Mathew McGuire, who I found to be friendly, sincere, and someone who is vested in his business, his people, and working to ensure that he wins life-long customers with every job. I had done a lot of research with AI, so I knew my options well (that research was very helpful and I'd highly recommend doing it in advance of having people out to give you pricing). I had no intention of beating up each of the companies, I simply asked for their best pricing and options. I used AI to carefully review each bid in detail, including the proposed equipment and how appropriate it was for our home. All companies gave solid bids, but there was a very large spread between the highest and lowest. That usually concerns me, but all my research about American Energy indicated that they were a solid, competitive company. It was a big investment, but I ended up converting to an electric heat pump and also getting all our ducting replaced. We have a 2750 sf single-story home with 17 vents, so the new ducting was nearly as much as the system itself. That said, the ducting has made so much difference in terms of balancing the temperature throughout the house, which was a real probelm with the old system. The new system is extremely quiet and maintains a consistent temp throughout the day--and we've had some extremely hot days since it's been installed. American Energy's installers were all very friendly and professional, and did a great jobs with prep and clean-up each day they were here (the initial install took two days). There were a couple minor issues after the install was complete which required two follow-up appointments. One was a equipment issue that required Carrier to provide a replacement part, but Carrier was responsive and quickly provided it. For the additional follow-up appointments, their scheduling person as professional, courteous, and accommodating. In fact, she went out of her way over a weekend to re-schedule an appointment that was supposed to happen on a Monday morning. To me the company has to be a good one to A.) get that kind of diligence out of employees, and B.) to keep those kind of employees. In the end, I'm extremely happy with the system and will gladly subscribe for their annual maintenance contract.

I bought a new Mitsubishi mini-split HVAC system from Fox Family Heating and Air, with four heads,…read morean outdoor unit and associated coolant pipes. It soon became evident that one of the wall heads was not working properly. Over the course of four months, at no additional charge, Fox sent out representatives six times, recharged the unit, checked for leaks and filed a warranty claim with Mitsubishi. Eventually, they replaced both that wall head and the outdoor unit, not with similar replacements, but with higher grade, more robust units. To ensure total satisfaction, they also replace the piping between the head and the outdoor unit, at no charge. It now works beautifully. What awesome service! My thanks to Colin, Alex, Jon, Jay, Danny and all the others who helped.

Matthew came out to complete annual maintenance on my heating system. He was professional and…read moreknowledgeable. He serviced the unit and explained what he found using a checklist. We used Fox Family Heating and Air to install our unit six years ago. They come and service our unit two times a year to make sure it is running well. They always inform me of what they find and any recommendations for additional service to improve performance and extend the life of our unit. They are never pushy about selling when they come to service the unit. I have high trust in this company and Matthew's service today added to that trust.

The job by technician Nikita was done well and early…read more We tried out the chimney, and it works very well. Nikita left everything clean and tidy.

The guy Mark promises a free tech visit for inspection. "Fixes" your problem without discussing or…read moredisclosing any details, then harasses you to pay an exorbitant price. The problem is never fixed and they want more money but will discount the money that they already forced out of you. Dishonesty and misdirection is their main service. My home is still under builder warranty and I just needed someone for second opinion. Mark promised me free inspection. I specifically told him not to fix anything but just give me a quote and problem list with my gas fireplace. Sends a technician that has no certification or skills, talks over the phone walking the technician in Arabic. The technician tells me he fixed it, charges me $480, later to realize that the actual charge is $250. Fun part, he will only accept direct transfer via Venmo only for payment! Next time we use the fireplace, same problem. Mark tells me, upon contacting him, that there is another possible problem. But since I am a returning customer, instead of charging me $1200 to fix it, he will charge me only $780, and discount me another $250 that I already paid. Stay away from this company. Edit(03/06/2026) Your comment shows pure shrewdness and proves my suspicion of false promises and lack of professionalism and integrity. I have posted a picture of my conversation with you on yelp. And it's not 19 months old but a month old conversation for the work your incompetent technician did on November 2, 2025. Damaging my fireplace and stating that my review is false is very concerning and misleading. I hope no one else faces this. Let me know if you need more pictures of the work your company did and the damage bill from the builder.

Chris came out to find that our system was a little "different". Despite that he figured things out…read moreand went above and beyond to get things up and working! Definitely our new go to for hvac!

Corey came out really fast and fix the air conditioning. He knew right away what the problem was…read more Very nice young man. I highly recommend Air Craftsman for HVAC systems.

My AC quit in the middle of a heatwave. Called Scotty's and got same day service. The technician,…read moreSteve was prompt and knowledgeable, pinpointing the problem immediately. He answered all my 'novice' AC questions and explained the maintenance steps I could do. Highly recommend!

I wish I could award negative stars. Don't expect Scotty to support you on any warranty issues. I…read morehad two bad experiences with him regarding warranties. One concerned the failure of the condensate pump on my Daikin mini split, which Scotty installed in 2020. It was well within the 12-year Daikin warranty period, but Scotty refused to present a warranty claim to Daikin, saying that the pump was not covered by the Daikin warranty because the pump was manufactured by Refco, not Daikin. But this is irrelevant under the Daikin warranty since the part was supplied or designated by Daikin and was not specifically excluded in the warranty. Scotty refused to discuss the actual terms of the warranty and was very rude about it. I would have had no problem with paying Scotty to replace the pump if he been willing to present the warranty claim, which has to be presented to the Daikin distributor by a Daikin dealer. Scotty refused to do that because he wrongly claimed the pump was not covered under the Daikin warranty. If he had been willing to read the Daikin warranty, he would have known that the Daikin warranty applied even though the pump in the Daikin mini split was manufactured by Refco (just like General Motors warranties all kinds of parts in its cars even though the parts may be made by dozens of companies). I hired a different Daikin dealer - Perfect Temp out of Diamond Springs. Perfect Temp replaced the part and presented the warranty claim to Daikin, which eventually honored the claim; Daikin reimbursed me not just for a new pump but also for Perfect Temp's labor charge to replace the old one. The other warranty problem I had with Scotty was the failure of the insulation that covered the coolant lines on the roof. It degraded after less than a year. Scotty blew off several requests to make a warranty claim to the manufacturer, saying that they wouldn't cover it. He made a claim only after I gave up on him and asked for the manufacturer's contact info so I could make the claim myself. Once he made the claim, the manufacturer honored it, providing new insulation to replace the old material. Scotty quoted me an outrageous price ($1,850!) for the labor to wrap the lines with the new insulation, so I hired someone else to install the insulation at less than 1/3 the cost that Scotty quoted me.

We were introduced to Jory when he came to fix our dishwasher in the first year after we bought our…read morehouse. The Home Warrantee persons arranged the service for us, but we were impressed. Punctual and knowledgeable, did a great job, very happy. Fast forward a couple years, and our dishwasher was not draining. We did some troubleshooting, to no avail. We called Jory, remembering how pleased we were previously. He called us back and walked us through some additional troubleshooting tips over the phone, and the issue was fixed! His patience and help saved us the time and cost of a repair visit. He is now our go-to man for any appliance repairs!

I was linked up to Jory through my Home Warranty provider to fix an issue with my electric cooktop…read more His response time was good and got the parts ordered promptly once he identified the problem. Jory is a one-man operation (for now) but seems like he does a great job of getting people taken care of promptly, regardless. He's a really nice guy, he's honest and gives you plenty of information about what he's doing and what the problem is. I would definitely call him again for help.

I received a text from PG&E that I was using excessive kw. I figured it had to be the electric…read morefurnace. When I walked into my place the furnace was on full blast and it was over 95 degrees in the house. I turned off the power to the unit and I called Alpine. I scheduled for the next day. Jason showed up right on time, found the problem was two fold and replaced a welded contactor and installed a new "Next" style thermostat that I supplied. I would highly suggest them.

Give Scott a try if you need ac/heat services. He just installed a new system for me and he and his…read moretech Josh did a wonderful job.