Ladies and Gentlemen, if you are looking for a skilled, hard working and trustworthy young HVAC…read moretechnition that has just recently started his own HVAC business, I highly recommend Leandro Brandao and his company, Thermotec HVAC Services.
Leandro is eager to show you what customer service is all about, and I guarantee you, he will impress you, because he sure impressed me.
I filled out a service request yesterday to have my ducts cleaned after finding out I had severe water accumulation in the crawl space of my 34 year old home. There was significant mold and mildew involved and I was told my return duct had water inside it, so I haven't had my downstairs furnace or A/C on since the first week of March.
I got the water problem solved, so I explained to Leandro, I wanted all my ducts cleaned and sanitized, but if he was too busy to do that right away, if he could just do my return duct ASAP, that would alow me to run the A/C and the rest of the ducts could wait.
He responded immediately and said he could do the 1 duct today, but not all of them, I also signed up for his annual service program after his rapid response so he also did the full clean and inspection of my upstairs A/C unit which has been doing double duty for the last two months.
But here is where he went above and beyond, I was told by a plumber I had hired to inspect my gas pipes under the house, about the small lake under my house, he found and saw the duct was semi submerged, he went above and beyond too, he lifted up the duct and said it was heavy with water.
I did not know how bad the return duct was affected by the water, and Leandro knew this, he went under my house found the duct and opened it up so he could see inside in both directions where a sheet metal connecter was.
He said it did not look like much, if any water was inside the duct, it had pink insulation wraped around the outside of the duct that was soaked with water and was heavy because of that, but no mold or mildew was inside the duct, what a relief!
He took pictures of everything, and then re-connected the duct properly, and proceeded to clean and sanitize it.
He did all this without adding any extra charges to his original quote for today's work.
That peace of mind was worth a lot to me, and I told him so.
Crawling around under any house is difficult, my house is particularly difficult, the crawl space is extremely tight, tearing apart a duct, and putting it back together under there is hard for me to even imagine.
This is the kind of service you can expect to receive from Leandro if you fill out a service request with Thermotec HVAC Services, and if you do, you can thank me later.
