If you want a good honest doctor. Don't come here. I was running 10 minutes late. They let me pay…read more Then canceled my appointment on doctors orders without seeing me to explain lab work done 3 months earlier. Got that? 3 months between appointments with lab work. . This Doctor Villamor is basically a crook for taking my money and sending me away without seeing me. So again. If you want good medical care go else where with honest doctors.

Stay away from this office at all costs. The office staff does not care about you. They claim that…read morethey accept Aetna, but they don't really. They expect full payment before you submit your claim. If you have Aetna, you know you have to submit your claim FIRST, then pay the bill after the claim has been processed. This office will not allow you to do that. I have never had an office staff try to get money from me before the claim has been processed, until now. I highly recommend going elsewhere.

their office staff is friendly, courteous, and professional. I am 69 years old and have seen a lot…read moreof physicians in my lifetime and I have to tell you Dr Harter is the best physician I've ever seen. She is so attentive and caring and very thorough. I don't know what I will do when she retires.

I love Dr. Harter & her nurse, Beth. Dr. Harter is very detailed, listens to you, makes sure she…read moregets your complete history & basically has cured my migraines that I have had for almost 40 yrs, by recommending a new Rx that has worked perfectly the past 2 yrs. Beth, her nurse, knows her stuff! She is kind, smart, sweet, has personality, knows anything & everything about insurance forms, etc. Unfortunately, we are moving, but Dr. Harter & Beth went above & beyond helping me find a Dr. & my Rx where I am locating to. 10 star review if I could! BF

The place was nice and clean, but the Doctor Called Rakesh Patel, he never did answer my questions…read moreproperly or addressed my concerns. Al l he cared about is looking into the camera in the room and speaking down to me. He kept trying to talk me out of additional blood work and additional test through a specialist. He was relying on old blood work that I brought from a different doctor. I quess , Honor health my get a kick back from my health insurance. Who knows today. I always like to leave on a positive note. The place was clean and good parking for the car.

If I could give zero stars I would I'm a manager and received a dr note from an employee called to…read moreget information as per the note says questions or concerns please call note also didn't have the doctor name just a signature I call and ask a simple question they tell me they can't tell me any thing because of hippa then why did you put call if I had questions as well as go and tell lies to the persons mother they like to start shit and drama out side of the office I'm a health care professional as well and the way the conduct business was very unprofessional I would recommend going somewhere else

I was a big fan of TrueCare MD and was a patient of Dr. Ciszek, until she moved to Florida, Dr…read more Rodriguez, until he left the practice, and now Sammi Wong, FNP. However since they have been bought out by HealthyU Clinics the office has turned to crap. They no longer answer the phones (every time I've called) and want you to leave a voice mail or switch to their texting service. Do you know how long it takes to make or switch an appointment using a texting service? No, they do not answer the texts right away. I finally gave up and sent a message to cancel my appointment. I found Dr. Rodriguez at a practice 20 minutes away and will move my records to his new office. Too bad as TrueCare, or shall I say HealthyU Clinics, was less than 1/2 mile from my house.

So disappointed with this clinic, Dr Rodriguez didn't even inform his patients he was selling his…read morepractice. I gave called multiple times to schedule an appointment as I hold for up to 20 minutes then the call hangs up. I call 6 times then hit the provider line and spoke with Nadine, I informed her I was not a provider but could not get a person on the phone and I had a week ago text a message requesting an appointment with no call back. Nadine informed me that she would relate the message to the providers Medical assistant. I asked how long will this take she says it depends on how busy she is. I said this is bullshit. I need a supervisor to call me, she said ma'am I will not tolerate this behavior. I said that's fine. Have your supervisor call me still no .

They really don't care. I would not recommend their care... and billing is worse!…read more Front desk staff is the only good thing about this office.

Ok so time for an update. I'm totally fed up with this place. I had to cancel my appointment as I…read moresuspected I had covid - had to wait THREE MONTHS for another one. Instructed to arrive 15 minutes early, arrive 20 minutes early, fasting for bloodwork... wait until almost an HOUR after my appointment time before being taken back.. Over an hour before I see doctor.. who isn't really interested in what I have to say or want to talk about.. By the time that gets done, there is now nobody available to take my blood, so now I have to fast again and drive all the way over there AGAIN for the bloodwork. ZERO customer service skills. Ever since Dr. McDonald stopped seeing patients I've been bounced around and treated like less than. If I could find another Doctor in N. Phoenix that was accepting patients, I'd be gone.

wish I could rate this place lower…read more I went to this docter's office for four things: refill on anxiety meds, start a new medication for hand tremors, find a sleep study place for my sleep apnea and to find out if I have CANCER!!! (Painful lump on my testicle) what I got was Dr Elfat Rumman getting in my face and telling me I need to see a psychiatrist for my "overwhelming depression" and that "most men are scared to go." She would not stop telling me "you got a 10" I would ask what does that mean? "It's not good you got a 10. Your depression isn't being controlled." I wasn't there for depression! I asked her if there was another docter I could talk too. "No. I'm the only docter here." I was stunned to hear this. So I asked her to clearify that there were no other docter's that worked there? "Yes, why do you want to see a different docter anyway?" I told her because she wasn't listening to me. All she did was start talking about my "depression" and how bad it is. At this point I put my face in my hands and said.... "Oh. My. Fucking. God." Her response was and I truly do quote this. "that's a bad word, you need to leave." I left the room. Turns out there are several docter's on staff!!! Imagine that. The staff kept apologizing to me and put me in a different room to see another docter. At some point with me talking to the office staff Dr Elfat Rumman called the head physician and told him that I'm hostel and am making her feel uncomfortable. At this point the office manager came to me apologized some more and asked me to leave. She did refund my co pay. The only reason I came to this office is because my old primary closed up shop and sold all the patient care info to these new people. I got a letter in the mail asking me to come in to set up new care. Be careful going to this place. Who knows what you will be diagnosed with....

Unbelievably horrible experience. I have never been treated so rudely, been completely ignored…read morewhen I had problems (which have been many), and been charged multiple times for services I paid for. Trying to get anything fixed has been awful. The staff is completely inept. If you value your health, go ANYWHERE else.

Great doctor, great staff. Genuine care and concern for the patient well-being above all else. Very…read moreattentive and responsive. Makes a habit of going above and beyond. Great job!

From the owner: We are an Internal Medicine office where new patients are allotted 60 minutes and follow-up…read moreappointments get 30 minutes! Patients never feel rushed and they feel that we really care about them as we also get to know them personally.

I've been seeing Dr Harter for a couple years now. I originally needed an internal message doctor…read moresince I will not see a general practice doctor as they just try to push more pills on you. After seeing her for a couple years I started seeing her as a migraine doctor as well. She would listen to my concerns and try to figure out how to treat my migraines. I moved to Flagstaff and saw her for a little while after moving two hours away. After dealing with the VA and not getting anything accomplished, I decided to start making the two hour drive again and get treated by her again.

Absolutely terrible. The PCPs here gaslight your symptoms…read moreand try to convince you it's all in your head. THIS IS WHY WOMEN DIE EVEN WHEN THEY'VE BEGGED FOR HELP!! I would expect more from a female doctor... We got told that my wife's constant nausea and sickness were probably just anxiety oh wow!!! That's super helpful!!! Tried to get her to see a psychiatrist!! When we refused that option she said she could run a vitamin deficiency test.. all we did was ask how much that would be... then the next thing we know, we're practically being pushed out of the room saying we're all good and need to leave... yeah what about that test???? What about anything we just talked about??? Nope. Never saw the doctor after that. This is why healthcare in the US is so terrible.. we pay $400 a month for insurance.. then $80 just to get 10 minutes of the doctor's time and to be told there's nothing she can do... just for asking how much it would cost.. they just want your money and to get you out of there as fast as possible. Experiences like this are the reason why people have to make trips out of the country to actually get good healthcare. Maybe someday someone will treat their patients like actual human beings with real pain who just want to be helped.

My reason for seeing this doctor was that I needed refills for several…read more medications and made it clear when setting the appointment why and which meds I needed. Forward to office visit...Meh. Brought all my med containers, discussed why I needed them....Left the office not knowing Dr. Brady wasn't going to prescribe any of them! Waste of time and Medicare's money. Also find that the doctor was retiring at the end of June....Wasn't going to go back regardless! Should have gone to an Urgent care.

This is still the old address and they have not updated their website either. This has caused me…read moresome issues as they have not coordinated their VM and their new address.

Really impressed with this Doctors office!…read more Great staff. Prompt service. Organized. Nice phone manner. Short wait times. The NP I saw is called Kelly McElroy and she is outstanding!!! She is thorough & extremely knowledgeable. She has the genuine skill of being able to relate to a patients questions. She cared about my needs and seemed to understand me with a passion for her role in my life as my doctor. She went out of her way when I'd left to contact other doctors/departments to answer questions I had asked about travel medicine. It meant a lot to go back the next day for some blood work and she had researched information and had a whole additional amount of knowledge to share with me. She did this completely without expectation. She is simply VERY KIND and good at her job! I feel very fortunate to have found this Doctors Office!