Paul Otis was an amazing guy to work with. Very helpful and forthcoming with all information on the…read moreboat. Went above and beyond!

We can't speak more highly of Paul Otis! We bought a Sea Ray 390 Sundancer from Paul and had a 320…read moreSundancer to sell so it just made sense to ask him to sell it for us. He got us a full price offer in ONE DAY!! The whole process was simple and Paul was very professional and fun to work with. We will totally use him next time we need to sell or buy a boat!

Was out on the delta with my family and got a check engine light. Kids were mad they couldn't be on…read morethe boat. Called Dante and he told me to bring it in right then. Dennis replaced all the spark plugs and I was out of there in 30 minutes and back on the water the same day and running great. Most service places would keep it over a week. These guys don't let you miss out on any summer boating days! Highly recommend.

Tommy's Boats have input into Larson marine.. So I make an appointment for service and repairs…read moreFI motor having shutdown problems. "Yeah about 6 weeks out". (Like everywhere else) No problem , still have time before summer starts up. One Week before appointment I call to verify the day to drop. Mind you I am coming from Bay Area... " Uh I don't have you on the schedule.... Kind of a What!! Moment.. oh "I wouldn't have been able to get you in anyways...". "We are just finishing the boats we have in house, and are in legal issues !! " .... With all the info I gave you, you couldn't call to tell me this? Now 8 weeks at any reputable boat shop. Leaves me two months into summer.... Thanks for nothing Tommy's Boats..

Friendly knowledgeable staff. If your looking to support…read morelocal fishing stores. This one is it.

[This review was from back in 2018] Bought a brand new Ranger bass boat here. They are really good…read moreat getting you credit and getting you all signed up to pay for the boat. I ended up foolishly paying $1,200 more for a fish finder that turned out to be a bait and switch. The Lowrance fish finder, as you can buy it as a consumer, has both sidescan and downscan features. The wrong transducer was installed in the boat. It was an total pain to get this point across to Richard. I sent many emails and photo proof that it was the wrong transducer. Apparently it takes several weeks for C&C to send emails to Ranger and I was told to, "Please be patience [sic]." After bugging Richard multiple times (actually about literally 30 emails), he finally got Ranger to agree to install a new transducer. I naively assumed they would install the sidescan AND downscan unit, which is the common version available to the consumer. But then didn't. I drove for five hours to have them install a transducer than only had downscan. And I didn't figure this out until I was on the water. I would have gladly paid the difference in getting the right unit, but Richard/Ranger again baited and switched. On top of it, he tries to make the customer feel bad for asking him questions and bothering him, after just having spent many thousands of dollars. I went out of my way to deal with a mom-and-pop shop. Thinking that was a naive choice.

Instead of First Class Yacht Sales they should be called "Worst Class Yacht Sales"!…read more Found a boat online that we were interested in that was published both on their site as well a boattrader.com. We saw that they opened at 8AM on Saturday so called a little after 7 and left a message about our interest in the boat, by 8:30 we hadn't heard anything and called multiple times to all the numbers listed on their website. After not hearing back we decided to make the 2 hour drive out to the shop since we were serious buyers. Had cash in hand and everything. After viewing their website we thought it was like any other boat shop, instead it ended up being a shack at the dock. We called several times before arriving and not a single call back. After arriving we kept calling still no answer. Finally left, after 20 minutes back on the road the owner calls, we state how unhappy we were to drive all that way and not a single person was there nor did they answer any calls, his excuse was that they don't open until noon. When I pointed out that their website posts 8am and the sign on the door stated 8am he questioned me like he didn't even know what time they opened. How do you own a company, publish your hours and not even know what time you're open? I just hung up on him. A few minutes later his son calls, again stating they don't open until noon, then has the nerve to say we should call first. Well buddy, we did. Both to the landline and the two cell numbers posted on their site! We ask about the boat we saw advertised and he tells us then that it had been sold over a week and a half ago. What kind of business are they running? Post hours they don't know about, won't answer any of their four numbers listed, then leaves a boat sold on not just their site but another site as well? So not professional!!

These guys are Awesome I would Recommend them to anyone!…read moreNick is very professional and honest and goes the extra Mile! We had a problem with our boat and called Nick at First Class Yacht and he took care of everything, I am glad I called Nick. First Class Service Thanks Guys!

We recently purchased a boat from Boat Country. Jared was absolutely amazing. the process was easy…read moreand quick. from sales to financing we had a great experience. thank you Jared for all the knowledge and amazing customer service. you went above and beyond. we appreciate everything!!!

Customer Service is terrible with the service manager Marcel. Our boat was in this shop for 2 weeks…read morefor a service that is supposed to take 3 hours and then we have to deal with this rude service manager. Zero communication for two weeks. No updates, nothing. We got a price of $980 and even signed the form when we dropped off the boat. then after several calls. we finally get in and boat country turns around and says "$1150 or I take off the parts!" . Yes, the service manager said that. This service manager made a mistake and instead of owning up and fixing the issue, he threaten to take off all the parts. We are never coming here again. Service Manager Marcel gives crap service!! Rudest manager I have ever come across in my life. You make a mistake, own up to it like a man!! Not a wuss who makes threats to remove parts.

Great people to work with. Excellent and quality work. Rod…read moreis great. Kept me informed.

If youre looking for a reliable, honest, and efficient shop to take your boat, look no further. Rod…read moreand his son Judd at Honker Cut do top notch work and are easily the most knowledgable guys in the area on high performance boats and anything Mercury. These guys had my outdrive off the boat and problems diagnosed in a few days that a previous shop had messed up. Rod was easy to get ahold of and was constantly updating me on progress of the boat and getting the ok from me to carry on with repairs. The owner Rod is a super cool guy who has tons of knowledge to share and if youre lucky will give you a tour of the shop and his boats. Nothing but high quality stuff here. I wont take my boat anywhere else now, and if you have something they cant work on, which is highly unlikely, they will lead you in the right direction.

My 25 year old boat was overdue for a refresh. My mechanic suggested that if I was going to…read moreconsider any upholstery or interior work, West Coast Canvas is the only company to consider. He was right! The skill, craftsmanship and attention to detail amazed me. They're extremely good at what they do and more importantly, they care passionately about the quality of their work. My boat looks and functions better than when it was brand new. I have done maybe three yelp reviews in my life, but felt compelled speak up about this wonderful company.

West Coast Canvas is the place to go for your canvas needs. Build, repair, install all types of…read morecanvas needs. They are busy but who wants to do business with the business that has no business. Ready when promised and reasonable prices.

What a great experience from start to finish! Chuck and his partner Jim were so awesome!…read more Wonderful communication and amazing customer service. If I could give 10 stars I would! Jim helped us pull off the ultimate surprise for my son. If you are in the market for a boat, these are your guys!

Chuck and Jim are great. They walked us through the process of selling and did all the legwork…read more They also spent time with the buyers showing them all the details of the boat. They made the process so easy and non stressful. Highly recommend.

I ran into several issues ordering a fishing pole, and after waiting for it to arrive at the store,…read moreI found out it had been damaged. Needless to say, I was frustrated. That's when Amber (Customer Service) stepped in. She immediately took ownership of the situation, genuinely cared about making things right, and brought Mike (Manager) in to help. Instead of making excuses, they worked together to find a solution and made sure I left satisfied. Great customer service isn't about never having problems, it's about how those problems are handled. Amber and Mike went above and beyond, turning a dissatisfied customer into a loyal returning one. They truly know how to treat people, and that's the kind of service that deserves to be recognized. Thank you both!

Most definitely the right stop for every outdoor activity & I value them. Service is always at your…read morefingertips. They always have enough employees to help with your selection for the right activities. Here at bass pro shop they always value our time and have the best selection in the market and they have the best value for your business. I for one would like to see your review on how your experience was when you visit bass pro shops Thank you