Caution and warning. When you make an appointment be aware of pushy money grab tactics from the…read moreoffice personnel and what their computers tell them. If it's been awhile since your last exam and an insurance change happened to a spouses employers insurance they submit regardless and keep the co-pay. I even wonder if they're charging more for the service without exact insurance because nobody as in customers really checks the rate they submitted to the phantom insurance.

My boyfriend and I tried on glasses after an exam there , one pair came to $1000! The other pair…read morehad insurance but still came to over $500. Anyway, we decided to get our prescriptions and order the glasses online. Turns out we were not given all of the pertinent information necessary to order the glasses. When we called they said they absolutely would not give it to us because we didn't buy their overpriced glasses. Do not go there unless you're willing to pay big bucks. The same glasses online are half the price. Update: my boyfriend and I just got second opinions on our prescriptions and our original ones were incorrect!!! Stay away from here!

brought customers 241.00 dollar prescription sun glasses picked up aug 16th hung them on my shirt…read morewhen out side aug 29 did few things in my yard came back in house screw and lens were gone looked could not find back to total eye aug 30 told had to pay for new lens $40 dollars told them did not tighten screw told not there fault was their lab paid $40 very unhappy they lost my wife and I as long time custermers

Went today for comprehensive eye exam, then a need for glasses. I must say, every single staff…read moremember was extremely nice, professional and friendly. We were greeted when we walked in. They each in turn introduced themselves and informed me as to what their role is and what today's exam would entail. I made my way from reception, to the eye exams, to the doctor, then to the optician for the choice of lenses and frames. There was a lot of information to absorb. I had a tonne of questions. Every question was answered professionally, and without feeling judged or rushed. They were very patient and very kindly explained everything in detail. Who knew there were so many options! I saw Dr.Patel, very nice doctor. Overall great experience.

Conversations with friends used to revolve around cool new cocktails, hot new dance clubs, and even…read morehotter men; now we're rollin' with knee surgeries, hip replacements, and cataracts. So, if a cataract surgery is looming in your future run (with your new knees and freshly jointed hips), don't walk to Eye Care Northwest and place yourself in the hands of Jeffrey Liegner, M.D. In the course of the last two months, I've had lens replacements in both eyes due to cararacts. The results for each procedure border on the miraculous. In addition to Dr. Liegner's surgical skills with no regimen of post operative eyedrops required, the atmosphere throughout is warm and welcoming, the professionals from the front desk staff all the way through to post surgical follow-ups are proficient, patient, and consistently kind.

Staff is so friendly. I went for LASIK and the process was amazing. Great follow up when corporate…read more made a billing mistake. They really went to battle for me and didn't relent until the problem was solved. I'm actually sad my eyes are completely heeled and doing so well now; it means I wont have another reason to see them!

Dr. Silverstein told me I have some glaucoma and the beginning of macular degeneration, I thought…read morethat was ridiculous and went to two other opthamologists who totally disagreed with her. I personally think going there is useless and she is in it just for the money,

Very professional and I was able to order and pick up glasses onsite…read more I was able to get a lot of baseline tests which was important since I have a family history of glaucoma.

Part of the reason some people may have to wait for an appointment is that Dr. Greenspan and his…read morestaff are so good: they are in demand and for good reason. My experiences have consistently been with courteous/professional/highly competent staff. I never felt rushed and always had my questions answered thoroughly.

About five or six years ago we switched over to Greenspan Family Eyecare because we were have a…read moretough time getting appointments at our previous eye doctor. While wait times for getting an appointment at Greenspan has gotten longer the past two years (likely due to COVID) the service remains excellent. Recently, I needed an exam and had to get new contacts and new glasses. Would I have liked to have paid less, of course, but my insurance is what it is. I never feel rushed during my appointments here and they also have an excellent selection of lenses. Totally recommend Greenspan for your eyecare needs.

Great place fast and super easy to get new glasses and a check up- highly recommendedread more

The staff are the kindest people. You feel like family when you visit. And they're super helpful…read morewhen you're choosing frames my whole family uses this office

Sorry but do not come here! I asked for my Rx for my daughter after paying for her exam and they…read morerefused to give it to me saying I had to purchase the contacts through their office. I also explained that I moved out of the area and could not continue her eye treatments but the receptionist was like a car salesman where she was trying to convince me to make my next appt. This is beyond disappointing and absurd. * Know your patient rights.

I was treated cordially by the staff during the whole process at my first appointment. I had a…read morebilling issue which was resolved for now. Overall, it is a clean and comfortable environment and Dr. Patel was fantastic. She was patient and answered all of my questions. Maryann and Rye at the front desk also helped greatly and were very cordial. I would recommend this eye care facility highly. Ken Z.

When I called to make the appointment, I was told their "insurance person" would review my…read moreinsurance and use what was in my best interest. However, fees were never discussed prior to the exam. They had me sign that I received my prescriptions BEFORE I even saw the doctor. When I questioned this they said it was for insurance purposes. There was also a $39 fee for a "picture" of your eye that you had to sign for. Get this, the picture was mandatory but they only charged the $39 if you wanted the doctor to read it. Wait, What? Then they charged $90 for the contact FIT fee. When I debated the charges, they wouldn't give me my contact lens prescription! Yet they had me sign before the exam that I received it! The doctor and pre-exam staff were friendly and helpful, but the billing woman was not, and I felt pressured into their office procedure nonsense. I just wanted a simple eye exam.

I came here to pick out new glasses and had an awesome experience! I came in with a prescription…read morefrom another optometrist. Due to COVID-19, call ahead to make an appointment to look at frames! The people here were great and did not show even an ounce of annoyance as I essentially tried on every single pair of frames even in the store -- even though that meant they would then have to sanitize each and every pair. Once I selected a pair and worked with an optician to place the order, we ran into a roadblock with my insurance, as another provider had already submitted a request for benefits authorization. Rather than telling me to leave and figure it out with my insurance, one of the opticians called my insurance directly and got the issue resolved while I waited. I was quoted 1-2 weeks for my new glasses to be ready, and to my surprise, I got a text the next morning that my glasses were ready! My glasses were fine when I picked them up, but later that night I noticed there was a very small crack in one of the lenses. I brought them in the next day and Flanders Family Eyecare replaced the lens free of charge. Again, I was quoted 1-2 weeks for the replacement, yet they were ready the next day. Such a quick turnaround time and a very wide selection of styles!