This is our first year purchasing a fake tree. Unbelievable how expensive these trees are this year. I refuse to pay $600 for a tree larger than 8'. read more

Last year my family and I got our Christmas tree from Valley View Christmas Trees in Chandler. I don't suppose we realized that there was a closer location or maybe it didn't exist in Gilbert last year. This year we went to Valley View Christmas Trees in Gilbert. I looked at their website and nobody answered the phone so I emailed the email address provided on the website and over the phone. They emailed me a few days later letting me know that they got their Christmas trees in I believe the Tuesday before Thanksgiving. I responded and let them know that we would be there the Friday after Thanksgiving. Upon arrival and to our pleasant surprise, there were no other cars except for ours. It was for sure open and we had the whole Christmas tree stand to ourselves. We took a few photos with the blowup Santa out front. This location was much smaller than the location in Chandler. Last year, Valley View in Chandler had a big sleigh and several different photo opportunities. This one was small but still very convenient. The people working there were so lovely. They were so kind and helpful and eager to assist us. We also had our nine-month-old son with us and it was his first time picking out a Christmas tree. They said this was a big deal so they needed to take family photos of us! We took a bunch. We found a tree pretty easily and within minutes, they assisted us. They drilled a little bit deeper, put the tree on top of our car with tweed, (you can ask for a net for $5 extra) and within 20 minutes we were proud owners of a new Christmas tree. We also got a disposable tree skirt and also tree cleaner. Altogether we paid $160 which is a deal. We got a bigger tree than last year and it was less expensive. Overall, I loved this experience. It was easy, convenient, and I really appreciated the extra bit of customer care that we received. It's not often that you get such great quality customer service so I must recognize that. Next year we're definitely coming back to this location. I highly recommend this place to anyone in need of a new Christmas tree. They also give a full refund if the tree doesn't last which is a huge bonus! read more

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We loved Valley View! They had a super nice collection to choose from! The staff was so friendly! & the kids were able to run and play and loved all the fun speciality trees! We will definitely make stopping here a family tradition! Thank you guys! read more

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Valley View Christmas Tree is my family favorite Cjristmas tree lot. We have shoped at Valley View Christmas Trees Lota for years. read more

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Absolutely love this place. We have purchased our trees the past two years from this lot and they do not disappoint. The staff is amazing, helpful, knowledgable and so friendly. Last year we had our tree up from Thanksgiving until New Years with no issues. And this year our tree is gorgeous! read more

I do NOT like to do this but we had such a terrible experience and our review has now been deleted off their FB page. If they disagreed with the review, they could have kindly responded with their perspective. We were not mean or untrue in our words and I feel their customers have a right to know what they are getting into before spending several hundred dollars. This is NOT about the quality of the trees. It is about the response we received. So, since they will not let us leave and honest review, I'll share it here instead This took place at Valley View Christmas Trees - Pecos Rd. The photos aren't terribly identifying but if you look close at one, you can kind of see the Mormon Temple on the right hand side, which is right by the lot. When we were leaving, the manager asked if she could take our photo. I highly advise staying away from this location. This is our second time giving this lot a shot and both of our trees were dead within a week. Have always had great luck from other stands. Our tree stopped drinking within a day and began browning and turning crispy a few days after that. It looked awful and was dropping needles like crazy. We understand this is out of a tree farm's control, but customer service is something they can control. I emailed the Oregon farm photos and instantly received an email to return it. What transpired will go down as the worst customer service experience we have ever had. My husband took it back to where we bought it at at Valley View Christmas Trees - Pecos Rd. as instructed by the tree farm. When Josh got there, the managers were argumentative, defensive and called Josh a liar. They did not believe we were told to return it and once they were shown proof, they then told him his receipt was not from them. At first they said it wasn't a valley view receipt and then said it was another location, not theirs. Accusing my husband of being a liar at every turn. Josh told them we have photos there from less then 2 weeks ago. They finally asked to see the tree and accused Josh of not watering it. Clearly not on the side of the customer from the very beginning. A nice worker (not the manager) who was helping kindly pointed out to his managers the water line the tree had been sitting in and showed them it was still wet. They then argued to Josh about the size even though our receipt was $150 and the worker who was 6 feet tall pointed out the tree we returned was taller than him and Josh (who is 6 feet four). Josh finally was tired of arguing and they went and picked the scrawniest 5 foot 6 feet tree in the lot. A lot of money, a lot of hassle taking time to take down a tree and return it and a lot of disappointment. They were downright rude to Josh as a paying customer and were very resistant to helping. Josh loaded the tree and was so upset that he went back in to tell them what a horrible experience that was (when we were simply doing what the farm told us to do!) and he said he knows tree farms don't make millions and it's a tough business, but the customer service was awful and it was a really bad experience to pay $150 for a dead tree and then come home with a small, sparse tree that doesn't even compare all while being treated terribly. The manager just said "yea I can empathize". And that was it. It isn't about the money or the tree...it's about the treatment of people....paying customers. Never using them again or referring people to them. Costco and fake trees from now on. read more