In my area no one's using this service watch out man there is no one on it no women know nothing…read moreunless you are willing to drive a long way

Friendly service. Used one time to go to a wedding in Walla Walla. Reasonable price too! Would have…read moregiven five stars but you HAVE to print your "ticket" (nothing more than your confirmation email with identifying ticket number) to get on. I had lost my copy at the airport. They quickly emailed me back confirming the NEED for the printed email. I had to spend $45 on taxi fare just to go 15 minutes to FedEx Office and back to pick up copies I had quickly ordered. The shuttle driver picked me up on time outside the airport and had a roster that I signed. I showed him the email but he didn't seem to need to read it, and surely didn't take the paper copy I worked so hard to acquire. I would hope this requirement is eliminated if the roster expects you and your ID and ticket number match, or at least accept a visual view from a cell phone of the email.

Summer commuting still happening August 2022!…read more It's been a great shift in mindset and habits. The bus commute in Pasco - Richland - Kennewick is easy to use. The buses are clean and easy to maneuver on. The bike rack are easy to use, and the transit lines are carefully routed. I wish I would have hade the mind set to commute in the past! Saving gas and helping with reducing pollution is great. I drive on weekends in my own vehicle. However, the bus lines are a bailable seven days a week! Now, that's a desk for all lifestyles! What do you say? Give it a try!

5-6 hours on the bus to and from work or school is crazy! Rude bus drivers, bad people at the…read moreoffice, routes are late busses don't wait so you will be sitting at a transfer station for a half hour for the next bus. Thank you BFT I drive now and this is probably why I always see empty busses unless it's 2-4pm after school.

Cooler morning! 71 degrees and a clean transit center in Richland. 8.2.22…read more This check-in includes the office and garage area for the buses. There are 2 bus stops on each side of the road in front of building. The grounds are well kept, and parking lot clean. The different transit stations have a parking area - allowing for the capability of park and rides! Consider this if you commute from outside of town, and still want to save on gas and improve pollution!

A last minute cancellation worked to our benefit. It was a fantastic, unique experience. The…read morelimousine easily fit six of us and our driver was friendly, courteous and knowledgeable. We will definitely use again!

Highly recommend-Lisa and Joe are customer service pros...we are from out of town, and they set us…read moreup with a bus for a day of winery tours, and even called the wineries to get us on the schedule. Lisa made great suggestions about where to go, and Joe brought a cooler full of water for us, and also acted as official bus photographer! Great bang for your buck.

I have had so many things happen with Dial a ride. Yesterday I was to be picked up at 11:00 am I am…read moreone mile away from the cancer center appointment was at 11:30, came to my house at 1120 , had another person to pick up , didn't get to my appointment until 12:00 I was late coming they cancelled my appointment , to have cancer treatment, called the supervisor, Jen on hold for 5 minutes, to just be taken back home.the driver reach said he would wait to take me back home. Supervisor Jen said no I have to drop off there was two other drivers there one benonica didn't have any thing tell 1 Jen made a point they would have to find someone. Jen supervisor Jen very rude talking over me telling me they have early window for pickup and late window is 5 minutes early or 15 late window Jen keap saying 30 minutes then everything would be late.

One minute ago This is in reference to their Dial-A-Ride…read moreservice: Drivers harrass and complain to customers over things they cannot control/responsibility of call center. Drivers lay hands on customers before asking. Do not drive as if they are transporting the elderly and disabled. Rude staff. Changes policies but does not provide them in writing for customers to become acquainted with, call center cannot explain policy changes accurately to patrons. If you are interested in driving for this company, it would be the perfect job as they cater to drivers over customers.

Ryan called me almost immediately after I sent in an inquiry about using his services for our girls…read moreweekend in Walla Walla. He was very helpful giving me all the details, making reservations for us and offering suggestions on places to eat while there. He set us up with 3 amazing wineries and included lunch! Janine was our driver and she was lovely! I highly recommend calling Ryan for your next wine tour!

Highly recommend this company for transportation in Walla Walla. I spent a lot of time trying to…read morefigure out where we should go, where we should eat, timing, etc, and THEN I called this company for transportation. I could have saved a lot of time if I had just called them first, because they had more convenient suggestions for lunch, timing, and when I explained what types of wines we liked, they immediately knew which wineries would be up our alley. We made some changes, and they scheduled the tastings with the now-changed wineries. The driver showed up on time and was courteous, informative, and good company. The van was extremely comfortable. 10/10. We will definitely use them again next time we're in Walla Walla.

for the most part they are good, some drivers wait too long for kids running for the bus. I…read moredislike how they will drop routs randomly and sometimes wait at a stop for no apparent reason for up to 15 minutes at times, it is made worse when it is close to the top of the hour and everyone on there is trying to get to class, but the driver just sits at the bus stop. I know they do this to keep the routs spaced evenly, but they should do this during the half-hours only, since this practice has made me, and everyone else on that bus late for class before. Living out in Apartment Land, it is nice that I can take either Express 1, or Express 2 to get to campus/home, or alternatively North or South at night/on the weekends. They need to make the bus tracking map on their website available in the smart phone markets.

Jared was absolutely amazing and made our two day winery tour through Eastern Washington…read morecomfortable, fun and even educational. He was so thoughtful with his beverage offerings for our group and maintained the most positive attitude at all times. Thank you again for making our trip a memorable one!

We had the BEST time wine tasting with Aspen Limo Tours! They put together the whole itinerary for…read moreus and found all the best wineries to host our larger group of 20 people. Our chauffeur, Kawika, was so fun and welcoming and truly made us feel like royalty the whole day. I can't recommend them enough!

I took the train from Washington to Oregon that should have been on time and it wasn't. It was…read moredelayed twice for an hour both times. The train was so dirty I couldn't see out the windows! Even though the Steward swept the floor when we got close to Portland he only swept the aisles. The seats were filthy. When I had to take the train back to Washington, with my granddaughter, we were then told the train wasn't coming at all and we had to ride a bus back. Not a normal Greyhound bus but a small party bus jammed packed with people, shoulder to shoulder, a sack lunch from Subway, that I couldn't eat, no bathroom and the seats were ridiculously hard and had to sit straight up! I'm almost 70yrs old and that was very painful on a 4 hour ride! For the money I paid, and no reduced charges it was HELL! I'll not take the train ever again and I'm telling everyone I know across the country not to either!!!

Thursday, 07/12/2024,…read more Up since 4:30am, Three weary travelers from Pasco, WA to Portland, OR, with a change of trains from Portland, OR to Tacoma, WA -arrived early for their 6:40am departure on The Empire Builder. Only to find out our train had been delayed by 4 hours and was now departing at 10:35am. We checked our 2 largest pieces of luggage and decided to just wait at the station, as our family friend DR had already dropped us off & gone on to work. Well about 7:30am the Amtrak employee who works the desk came by and gave us a 5.11 oz. Snack box filled with: Hummus, Cheese Spread, Almonds, Brownie Crisps, Crackers, Beef Stick & Dried Apples! FREE! WOW, what a wonderful service and it saved us from having to buy snacks with our own $! I'm highly recommend taking this train. Thanks Amtrak!

Great service, great staff, and custom wineries selected according to your taste and price point…read more Will definitely call upon them again.

I can't say enough good things about Imbibe Wine Tours! Our group of 4 visited Walla Walla for a…read moreday of wine tasting. Not knowing much about the region or the wineries we felt almost overwhelmed by where to begin. From the start of booking, as we crafted the itinerary they were super responsive and provided great suggestions for wineries to visit and curated the tour by our preferences of reds and roses. The car was clean and stocked with water and iced coffee, which was a nice pick-me-up throughout our day. A yummy lunch was also included which we stopped to enjoy while visiting one of the wineries during our tasting. Imbibe was also conscious to ask whether anyone in our group had dietary restrictions - one person didn't eat red meat and they were able accommodate a separate meal for them as well. Jay was our driver for the day and was absolutely fantastic! Having lived in area for years he was very familiar with each of the wineries and their histories, so he provided a little background as we were on our way to each. After a winery or two, you lose track of time, at least I know we did :) so Jay was also great about keeping us on schedule. If you're looking to visit Walla Walla for a day or two of wine tasting, I highly recommend Imbibe Wine Tours, you can't go wrong!