Riding the bus for the second time, NOT good..you take a bus to downtown terminal then have to WAIT…read more30 minutes for another.. The gentleman at the downtown terminal helping customers. Very very kind..yep! Turned my frown to a smile.. Thank you to him.

I can not believe you would close down a business whose job title Is to get people to where they…read moreneed to be. These poor high school and college students are now stranded for a "training day." Why on a Monday? You have capable drivers that could have stepped in. People have to work it's completely unacceptable, and get this, your Facebook page says you're open. Do better

A last minute cancellation worked to our benefit. It was a fantastic, unique experience. The…read morelimousine easily fit six of us and our driver was friendly, courteous and knowledgeable. We will definitely use again!

Highly recommend-Lisa and Joe are customer service pros...we are from out of town, and they set us…read moreup with a bus for a day of winery tours, and even called the wineries to get us on the schedule. Lisa made great suggestions about where to go, and Joe brought a cooler full of water for us, and also acted as official bus photographer! Great bang for your buck.

Jeremy, Denise and Queenie Beanie were reliable, on time and very friendly! Highly recommend! Thank…read moreyou for a fun weekend!

NO SHOW for pre-scheduled and pre-paid 4am pick-up for 5am flight. Jeremy apologized and promised…read moreto refund the $$$ I paid. Several weeks and several attempts later via phone, email, snail mail, and Venmo, I still have not received it. Walla Walla Taxi owes me $47.50.

Summer commuting still happening August 2022!…read more It's been a great shift in mindset and habits. The bus commute in Pasco - Richland - Kennewick is easy to use. The buses are clean and easy to maneuver on. The bike rack are easy to use, and the transit lines are carefully routed. I wish I would have hade the mind set to commute in the past! Saving gas and helping with reducing pollution is great. I drive on weekends in my own vehicle. However, the bus lines are a bailable seven days a week! Now, that's a desk for all lifestyles! What do you say? Give it a try!

5-6 hours on the bus to and from work or school is crazy! Rude bus drivers, bad people at the…read moreoffice, routes are late busses don't wait so you will be sitting at a transfer station for a half hour for the next bus. Thank you BFT I drive now and this is probably why I always see empty busses unless it's 2-4pm after school.

Cooler morning! 71 degrees and a clean transit center in Richland. 8.2.22…read more This check-in includes the office and garage area for the buses. There are 2 bus stops on each side of the road in front of building. The grounds are well kept, and parking lot clean. The different transit stations have a parking area - allowing for the capability of park and rides! Consider this if you commute from outside of town, and still want to save on gas and improve pollution!

I took the train from Washington to Oregon that should have been on time and it wasn't. It was…read moredelayed twice for an hour both times. The train was so dirty I couldn't see out the windows! Even though the Steward swept the floor when we got close to Portland he only swept the aisles. The seats were filthy. When I had to take the train back to Washington, with my granddaughter, we were then told the train wasn't coming at all and we had to ride a bus back. Not a normal Greyhound bus but a small party bus jammed packed with people, shoulder to shoulder, a sack lunch from Subway, that I couldn't eat, no bathroom and the seats were ridiculously hard and had to sit straight up! I'm almost 70yrs old and that was very painful on a 4 hour ride! For the money I paid, and no reduced charges it was HELL! I'll not take the train ever again and I'm telling everyone I know across the country not to either!!!

Thursday, 07/12/2024,…read more Up since 4:30am, Three weary travelers from Pasco, WA to Portland, OR, with a change of trains from Portland, OR to Tacoma, WA -arrived early for their 6:40am departure on The Empire Builder. Only to find out our train had been delayed by 4 hours and was now departing at 10:35am. We checked our 2 largest pieces of luggage and decided to just wait at the station, as our family friend DR had already dropped us off & gone on to work. Well about 7:30am the Amtrak employee who works the desk came by and gave us a 5.11 oz. Snack box filled with: Hummus, Cheese Spread, Almonds, Brownie Crisps, Crackers, Beef Stick & Dried Apples! FREE! WOW, what a wonderful service and it saved us from having to buy snacks with our own $! I'm highly recommend taking this train. Thanks Amtrak!

Jared was absolutely amazing and made our two day winery tour through Eastern Washington…read morecomfortable, fun and even educational. He was so thoughtful with his beverage offerings for our group and maintained the most positive attitude at all times. Thank you again for making our trip a memorable one!

We had the BEST time wine tasting with Aspen Limo Tours! They put together the whole itinerary for…read moreus and found all the best wineries to host our larger group of 20 people. Our chauffeur, Kawika, was so fun and welcoming and truly made us feel like royalty the whole day. I can't recommend them enough!

Everything was great! Cece our driver was especially helpful and amazing. Vehicle was exactly what…read morewe needed and well stocked

Driver was right on time! Very helpful to get in and out of the vehicle. The vehicle was stocked…read morewith ice, cups, water and sodas. We were able to hook up Bluetooth the play our Friday funday playlist. Really enjoyed the travels.. the only thing I wish was if the vehicle had temperature control. We often got freezing cold or stuffy in the back. Would recommend this service! Especially for longer drives, doesn't even feel like a long car ride at all in this party bus.

I just gave you the ball and it disappeared. Where did my Pass-go?…read more This is the station for Pasco and for Kennewick and for, also, Richland, collectively which are known as the Tri-Cities. They're basically all one big city but with three distinct centers and they consider themselves as different and yet the same. So it is pretty adorable around here, and this is a cute station too, and it's set back a little bit from the road, and looks cute. It looks brand new as well. It serves the three cities well, but especially Pasco where it's situated. My concert was in Richland so it was hard to get there from here with my instrument honestly. It's for local transit. And Greyhound stops here as well which is how I've used it on a number of occasions.

I'm not even going to begin to detail the horrifying experience I had with this company (especially…read morethis station). I will never recommend, ride, or say a good word about Greyhound ever again.

We had an incredible first visit to Walla Walla thanks to NW Touring & Concierge! With over 200…read morewineries in the area, visiting for the first time can be overwhelming but Ryan put together a wonderful, thoughtful itinerary for us that gave us a taste of the variety Walla Walla has to offer! Our driver Janine was an absolutely gem! She took great care of us throughout the day and had wonderful recommendations for our time outside of the tour. Could not more highly recommend!

Ryan did not book a single tasting that he said he did. We showed up unannounced to wineries that…read morehe said were booked but they were in fact closed. I would not trust him with your day in Walla Walla. No water was provided in the van. We've been to a lot of wine regions and hired a lot of drivers, this was by far the worst experience we've ever had. Very disappointing.