Dam! I'm Looking for a dentist , call up this place, I couldn't believe how rude the receptionist is. I said hello, the girl said yes how can I help you in the rudest tone ever, my respond was well now you can't bye. read more

i was experiencing tooth pain and i scheduled an appointment with dr.carr in regards to the issue. during the visit he checked out my teeth and thought the issue was caused by some warn doen fillings. so he tgen proceeds to schedule another visit to have them redone several visits(3-4) later i am still having issues of tooth pain. during my initial visits the dentist said that my filling was likely the main reason for my tooth pain. wrong after visiting another dentist after 3 months of consistent oral pain because i could no longer bear the feeling , they discovered an infection under the tooth where the pain was coming from. following this incident my face swole up like a bowling ball and i missed 1 week of work. this was my lifelong dentist so i gave them my full trust and confidence sad to say i will never be returning terrible dentist do not waste you time save yourself the pain and money!!!!!!!! pic description: tooth infection missed by dr.carr. the dentist saw me 3 times within 2 months for tooth pain and misdiagnosed the pain i was experiencing as a bad filling but after 1 quick visit to another dentist an infection under the tooth within the gum was discovered. read more

Valley Stream Dental Associates - Tooth infection missed by Dr.Carr. - General Dentistry Near Me - Valley Stream, New York

Extremely satisfied with Valley Stream Dental. I had two emergencies and Dr. Nastasi acted on it with urgency, the whole staff is responsive and accommodating at the same time! Glad to be a patient of Dr. Nastasi and Joanne the hygienist. read more

Love Valley Stream Dental, they are the absolute best!! There are three professional resident Dentist: Berman; Nastasi & Carr. The supporting staff at front desk/behind the scenes and dental assistances have always welcomed me with a perfect smile, gentle, kind, positive attitude. I have gone to see them for 6 month cleanings since first grade...can you say about 30 years now...Yikes!! Have always loved the decor whether I'm positioned in a room with sports memorabilia, kid friendly Disney or informative dental details. Some rooms have Television or Radio's if you'd like to see/hear while you sit back and relax. Never a reason to be scared, for even if you got yourself in there for something bad (cavities/root canal). I have personally been very fortunate under their care (&Mine!), and once again a 5 star checkup - No cavities!! :) l love hearing that! Parking isn't always the easiest over there, but if you are looking for a great Dentist or simply need a new one...Valley Stream Dental is worth a try and your time. They accept all sorts of insurances in addition to credit card for anything you might need to pay for. With all our good eats and treats...We should always remember to treat ourselves to a perfect smile too! *V.S.Dental will help keep it that way for sure. read more

Valley Stream Dental Associates - General Dentistry Near Me - Valley Stream, New York

Dr Nastasi is amazing. He's to the point no hassle and professional. I have been seeing him since 2017 and have had zero complaints. Even recommended my mom dad and sister to this dental place. read more

Dr. Nastasi is great. Very thorough and right to the point. Hygienists are very good and give a great cleaning.

I have been a patient here for several years and due to lack of time to look for a better dentist and having to change dental insurances soon I went here for my cleaning desperately and was told i needed to come back for a filling (to an old cavity that was filled years ago but i assume needed to be refilled). I set the appointment for sept 24 and it is now the 27, I have a throbbing pain that is leading to my head and I believe there is an infection from this place. I know now that this filling will potentially lead to a root canal and losing the tooth. Ive had an issue before with this place years ago (mind you i was maybe in middle school) & I had a filling done here then was sent to get a root canal then was sent to a surgeon because the infection was so bad I needed the tooth removed. This place is a scam and is setting you up to need further dental work done. The infection was so bad from the root canal that there was an abscess in my jaw that was eating away my bone to the point where I needed bone replaced. Moral is dont come here Dr.Carr was the dentists who did this. Also I have to call them today once they open (they dont share their business hours online idky) to go in today and explain my symptoms to know how to approach this situation. I will also be calling dentists offices around me to find out if they can help fix the problem he created. DONT COME TO THIS DENTIST OFFICE! DISCLAIMER: I assumed it wouldnt be another freak accident where fillings would lead to such big problems (which he called them then changed his opinion once he was working on my teeth- in his defense it was that the xrays depicted a smaller cavity than what actually was- i think thats bs, im pretty sure he just drilled too deep and exscuses himself by blaming the xrays for poorly depicting size) read more

Brittany J- I found this dental office after searching everywhere for a good place plus my boyfriend used to come here and had a great experience. I was disappointed with my last encounter at Green Acres dental so I was a bit nervous trying out another place. I see only one dentist here and he is great!!!!! Great hours and days to accommodate a working adult, the staff is nice. The dentist is truly wonderful he really explains what's going on as well as being honest about coverage. Very satisfied read more

I've been going to Valley Stream Dental Associates for several years, seeing Dr. Nastasi. Dr. Mike is great! He makes you very comfortable and explains procedures before starting and checks with you frequently to make sure you're comfortable. His work is beautiful. Don't let the dated decor or off the beaten path location sway you. This dental practice has been there for 50 years. Must be a good reason for that! Highly recommended! read more

I've been going to Valley Stream Dental Associates for over 20 years! The dental hygienists keep my teeth in tip-top shape and the dentists provide great care while making you feel comfortable. They are great with kids too. A great family dentist office! read more

I have been using Dr Carr as my dentist for almost the past 10 year and have had nothing but a positive experience. I am not sure what all these negative reviews are about. I am always treated with respect by the staff and Dr. Carr. He always efficiently diagnoses and resolves my teeth issues. When I come for my appointment, I rarely wait long even with the office packed as it usually is. The staff always does their best to get me in sooner when a cancellation occurs. Something must be going right as the office is always busy when I come. I highly recommend Dr Carr and Valley Stream Dental! read more

The Doctor was okay, the lady who cleaned my teeth was actually nice, but whoa some of the people who work there are so incredibly rude I felt offended. The lady who did my XRays was so mean and unhappy she made me feel like I did something to offend her. It was a miserable visit because of her, like it was such a burden that she had to do her job and take my X-rays. Honestly I would recommend that the doctors fire her, she made me so uncomfortable, and is a miserable miserable women who clearly can't stand someone being kind to her. I wouldn't ever come here again because of her. read more

Very unprofessional practice. I had been going there for about 6 months, the second time I go to make an appointment the receptionist tells me "we lost your file we'll have to call you back" seriously?! I call back in 2 weeks after not receiving a call back, they tell me "your no longer registered as a patient with us" what the heck?! So u mean to tell me all my personal information(name,adress,ss#,etc,etc) is lost and you guys can't find it?! Stay away from this place, horrible customer service and overall unprofessional. They have no grip on competency whatsoever. read more

"Two honest guys"!! Dr. Nastasi and Dr. Carr are excellent dentists that are always fair and honest. I've been going to them for 10 yrs and counting. They are definitely worth the long commute from Lindenhurst. read more

Looks like all your bad reviews are centered around the same issue. I have same kind of issues with you guys yesterday also which was my first time at your office. First all, your office assistants had issues confirming my insurance which I believe lead to your Dentist stalling even after telling him I had a tooth bothering me because its cracked. Dentist instead said no worries, its fine an repeatedly said that. I simply wanted it to be filed/ smoothened or something because it bothers me. During this period, dentist told me to wait and came back later and said everything was fine come to found out later that the office was having issues communicating with my insurance company which I feel lead to the Dentist stalling and not wanting to continue further. Furthermore, the office said in the meantime I should pay a copay of $12 which I did and that they will continue to reach out to my insurance company. I later called my insurance company and they said I was fully covered and was only suppose to pay $5 copay; as a matter of fact they immediately sent over documentation to the Dentist office to show my coverage . I later called the office back trying to let them know they over charged me and they said they will look into this and get back to me; of course they never did. Its really not about the extra charge of $7 difference, its about customer service especially that this is my first time; my experience with this office was horrible. read more

This place deserve no star at all. Every time I went to this place two weeks before I went to my orthodontist for my brace, they told me I don't have cavity, and two weeks later I went to orthodontist, the doctor says I have several cavities!!! This place never clean up your cavities, leaving partial of the decay in the tooth and they just fill in the traditional black fillings. My tooth just continue to go back because they never clean up the decay properly! I now end up needing 2 implants and 4 dental crowns. The hygiene is horrible here too. The dentist don't even bother to clean the dental cap before placing onto your tooth. I witnessed this with my own eyes. The root canal I had here led to bacteria infection, and I started to lose my bone. No one told me when they took x-rays during annual checkup. My new dentist told me it's because the tools this place used wasn't clean enough. I was infected during the procedure, not because I didn't take care of it. I also have more than 10+ canker sores due to stress, I thought it's because my dental work, I went here and told them my mouth hurt, they took a look of my mouth, saw 10+ canker sores without even mention it. They just sent me home. read more

The worst experience ever. My dental insurance changed and I went to VS Dental Association sense it's near my home and they have pediatric dental care. My daughter had 3 cavities, they told me two of the cavities were on her baby teeth which the teeth can be pulled and they would fill the third tooth. I requested for white filling, they told me that my insurance charges for white filling which I was fine with. After 2 hours in their office we were done, and I paid for the white filling. When we arrived home I inspected my daughter's teeth and noticed that silver filling was used. I call their office and they insisted that white filling was used. After going back to their office they continued to tell me they used white filling. The doctor and all their staff was extremely unprofessional. They refused to refund my money. I just cannot believe that a doctor's office would scam patients for a few dollars. read more

Valley Stream Dental Associates - General Dentistry Near Me - Valley Stream, New York

Office is outdated. The staff is extremely slow and all they do is laugh and joke and forget the patients who waiting for sometimes over an hour. Def. Don't recommend. read more

I always enjoy my experience here. Every single time I've been here, I'm in and out the office in about 30-45 minutes. Quick, courteous service. read more

I have been coming to this office for over 10 years. The staff is great and I always feel taken care of. I had a lot of issues with my insurance but they helped me work everything out. I Definitely recommend this office. read more

If I could give this place a negative review, I would. This dentist is a hole in the wall. They have no sense of customer service whatsoever. It's employees are disgusting and the place is dirty. Don't ever go here. read more

My experience was pretty good thanks to the wonderful staff. Being that im in Social Media Marketing I think there are a couple of things they can work on to get more clients. I've worked lots of business in this exact field It's all about adding value. I can really help with that. Thanks again Tel: (516) 373 9340 read more

My experience at Valley Stream Dental Associates is always pleasant and professional ....being a Director of Sales and Marketing in the hospitality business....has allowed me to recognize great service!! Dr. Carr and the entire Receptionist and Nursing staff at this office is fantastic. They always try to accommodate their patients. I had broken a front tooth on a Tuesday at 4pm and contacted their offices literally in tears. I spoke with the Receptionist who was patient and once I told her the urgency of my situation...after contacting Dr. Carr...told me to come in even though it was late. Upon arriving, they made me feel very comfortable and Dr. Carr saw me right away!! He did such a great job fixing my tooth and his Assistants are always friendly and courteous. This morning I am smiling....and will choose Valley Stream Dental Associates over any Dental office!! Dr. Carr and his wonderful staff made me feel special!! Sincere thanks Dr. Carr and Staff!! I recommend this office to everyone!!! See you really soon!! read more

I've been meaning to write a review for this place since I last visited but it's such a foul experience that I didn't want to relive so it's taken awhile. Dr. Carr was my dentist here for about a year. The front desk staff was terrible, they'd double bill me, ask me to pay for things I didn't actually get done, and it became so draining to have to keep diligent records of my own because of their incompetence. I could've forgiven all of that if the dentist was good. He was friendly enough, but during dental work he'd talk to the hygienists and make jokes and spit all over my open mouth. Not fun. Next he gave me a filling when I really needed a root canal which left me in excruciating pain. His idea when I called to let him know this was not to refer me to a root canal specialist at first, but to offer to do the root canal at his location which would mean paying out of network price. After fifteen minutes of asking for a referral instead, I was given one, but it was a nightmare. I currently see a fab dentist in bayside that's 20 minutes away from me but worth the travel. Be careful of this place. read more

The dentist and the staff here are the worst. I had a crown fall off and needed it re-cemented at the office. The result was it staying in place for only 2 weeks before falling off again. Then the office bills me for work that lasted all of 2 mins even though at the time they made it seem as though my insurance would cover it. Would never visit again and advise others to find someone better read more

I wish there was an option for 0 stars, because this place deserves it. Dr. Carr is the worst dentist I've ever come across. He has no bedside manners and he never gives the anesthesia time to kick in. I've had cavities filled from years ago and still experience pain. Pain I never had before seeing him. Majority of the cavities he did, keeps falling out and that's the only reason I go back. But the last refill was my last. I'm changing dentist now. read more

I am beyond DISGUSTED in this office. This is not speaking about the Dentists, the receptionists in this office are beyond rude and disrespectful. This is now the second time I have been there and the first time I had an issue with the receptionist because she has a problem with how "long" I was taking to fill out paperwork. Now every time I go to the dentist I have anxiety, so now the second time I went my insurance changed but I didn't have all the answers to the receptionists question, she clearly had a problem with that as she was rolling her eyes and saying things under her breath. I am a nurse I know how the medical field works and this is NOT how you treat patients. I asked the receptionist for my card back and I told her I would be leaving. I WILL NEVER EVER EVER RETURN TO THIS DISRESPECTFUL PLACE EVER AGAIN! I am actually going to go to my old dentist that doesn't even take my insurance and pay out of pocket because I know I will be treated with respect. Anyone that has never gone to this place DO NOT EVER GO HERE! Beyond rude, not the way you want to be treated as a patient and customer! I don't think this place deserves any stars but I have to give it one to post this, I hope this helps and I hope the office manager and the dentists that work there see this so that they can change this disrespect that sits behind the front desk. Again, NOT ONCE BUT TWICE! read more

Dr Carr is the worst doctor there. That doctor treated me like an idiot all because i had a question about my tooth. I should of took it as a sign when he screamed at his assistant in front of everyone. Ive lived in Valley Stream with my entire family and nobody will give their business to an office that allows somebody to treat patients like that. he is a demeaning nasty dentist. read more

I was scheduled for a cleaning and as I sat in the chair and got an Xray , Dr Nastasi tells me that He can't do a cleaning because it hasn't been 6 months since my last cleaning . So he tells me to reschedule and pay a co pay for today's visit. I explained that Its not my fault your office booked me before my 6 month, I asked why would I pay 2 co pays of 36 dollars , when I can pay one co pay for the normal visit that I was scheduled for, He said Its still considered an office visit even if nothing was done, and I have to pay regardless. It was a very unprofessional move on the drs office to make me pay a copay when nothing was done and then ask me to pay it again on my next visit. I don't mind paying for the cleaning, But I have a problem of giving someone money when no work was performed. read more

HORRIBLE EXPERIENCE! I wish I would have looked at the reviews before going there. The staff was EXTREMELY RUDE and he Dentist was rushed and not attentive. I would suggest people not to go to this dental office. I'm in the process of finding a different dentist now. read more

Just horrible overall. From no greeting when you walk in to just terrible office/professional etiquette.

On September 5, 2017, I had a horrible experience at the hands of Dr. Brian Carr. He is a dentist located at 453 Rockaway Ave Valley Stream, NY  11581. I went for a routine checkup and cleaning. I explained to the dental hygienist what I wanted done. She did a horrible job, so when Doctor came him I explained to him what I had ask the hygienist for and showed him that the hygienist had not done it. He gave her some instructions and I told her what tool she needed to use (this is for a simple clean), she came in the room with an attitude, she was rude. So, I told her to stop. Doctor Carr came in with even a bigger attitude and he began to clean my gums, not my teeth, causing severe damage while holding my jaw tightly (vice grip). I am had to go to the Emergency Room. This was a horrible experience. read more

I have had nothing but excellent professional treatment from the folks at Valley Stream Dental Associates. Appointments have always been fairly easy to schedule and the staff at the receptionist area have always been very friendly. My family and I have been going to this office for well over 10 years and have always been very pleased with the service received. I have two teenage boys who of course like any other kid growing up, had their initial fears of going to a dentist. Dr. Nastasi was great with them; explaining things in a simple kid-friendly way before he did anything and was always very calming, allowing my two boys to relax and no longer having that dreaded fear of the dentist. His knowledge in the field of dentistry is fantastic and he always takes his time with his patients, young and old. I highly recommend this office to anyone who is looking for a dentist or unhappy with their current one. read more

If i could give 0 stars i would....ive been waiting to do this review for awhile.. As i sit in pain.. I walked into this dentist with no pain or problems. I had a few fillings from years before that according to dr. Carr needed to be re-done. I let him start. First he replaced one on the top right... Immediately after i felt pain and dizzy from this guy drilling so crazy.. a week later i had a terrible sinus infection....now two years later i am suffering constant sinus infections on the right side and terrible pain in this tooth..... Now after this appointment i went back and had two on the bottom left done.. This guy drilled out my entire tooth n filled it with silver fillings.. SMH .. Right after i got home my gums were itching like crazy , throat hurt and neck lymph nodes swelled up...i went back a few days later thinking it was infected... He looked at me like i was crazy..all of a sudden now i need root canals that arent covered...Now im living in constant pain with all these teeth he worked on that had no prior issues until he touched them..This guy is rude... Makes you feel stupid for anything u say and is rough as hell with his work... Wants u in and out and money in his pockets...Don't go to this place if u want proper care done ! This is the type of place that will make u hate and be scared of a dentist! read more

This is the worse dentist practice I have ever been to. The staff and dentist are the most rude ever. One time I went and they were prepping me for work, treating me like a nervous patient, Im like what are you prepping me for? The assistant tells me I need work. I say, for what?! The dentist has not spoken to me about any work. Well guess what?! They had the wrong chart, same name as me, but with a middle name, different birth date, address. I was appalled. Can you imagine if I didnt ask?! One time they kept saying I had no insurance! I was like of course I do. The staff is just completely unprofessional. I hate this place. I will never ever go back. It's cramped, ugly, outdated, the floors are uneven. I will not be going back. Yuk. I really wanted to give them -0. read more

I wish I could give dr Carr 0 stars. The worst experience in my entire life! Walks in and doesn't even say hi, doesn't explain anything, very rude and doesn't answer questions. Very unprofessional with very bad bedside manner! I will never ever go back there ever again. So many nice and professional dentists out there. read more

Loved this place 15 years ago. Went back with my son who had an emergency with a previous root canal from another dentist. They were great, took us right away and the staff was nice BUT my son was in so much pain and Dr. Carr made him get a cleaning before he would look at him. When I walked into the room I can tell that my 22 year old son was in so much additional pain from the cleaning they had to stop it. Then they took x-rays and of course they could not do anything for him and then they sent us to a root specialist. I wished they would have done the x-rays and then sent us to the specialist instead of trying to make money off of us for an additional service. We will not be going back to this place. I don't think Dr. Berman would have treated us like this. Sham on you Dr. Carr. read more

This place is horrible !!! You do not get even a greeting. Jasmine is very rude she speaks to you like you are stupid. She needs to be fired or spoken to from her manager because she was no respect for customers. You wait a long time to be seen even if it is an emergency. Never going back again. Worst dentist ever!!! read more

Dr.Carr is the worst dentist ever. Save your time and money. I went in for severe pain, he came in for two minutes said I needed a root canal, but he doesn't do it. He said he would refer me to someone or I could just have to tooth pulled, he could do that. I said I rather save the tooth and get a root canal. He walked out the room, then after sitting there and no one came in I got out the chair. My chart was at the front the woman gave me a referral and that was it. I was told he was suppose to give me some antibiotics for the infection because until I get an appointment with an endodontist, I would be in pain. I would have to start me with antibiotics first anyway before the endodontist could do anything. He didn't mention anything about my pain, or what I should do until I got an appointment with someone else.Im still in pain and I couldn't get an appointment to next week. Dr. Carr treats patience like a chart. You would be lucky if you get a hello from him. This is my last visit. read more