Their customer service was excellent. Courteous, knowledgeable, very helpful. I had the initial start up service, and set up for monthly services. I find their prices reasonable for their services. I called one company before them; there initial start up fee..$300.00! Yep, that's three hundred dollars... are you kidding me?? Thank you Valley Pest Masters for making this affordable and with great customer service too! read more

Thank you so Much! Great service. Highly recommend. Took care of aunt, and roach problem I had. I will not miss to little nasty suckers!

Valley Pest Services (760_355-6655) is LOCALLY owned and operated. They came on the same day we called them for our first service. Office staff is friendly and accommodating. Excellence at it's best always - from customer service to technician, who will always inform me of options and/or recommendations to provide great service. They are very conscientious in safety for children/grandchildren and our pets - plus have always been most accommodating for the couple of emergency requests we've had. We have been using their services for a year now and they remain consistent in providing great service! read more

We do not recommend!! Terrible customer service!! Please go elsewhere. At this point its a drag to find someone else, especially in the imperial valley, since there are just not many companies. But avoid like the plague. Since there is no competition people get lazy, poor customer service even for valley standards. We were customers for about a year and a half, with monthly servicing. Many times the tech had to come back twice in a month since the treatments were ineffective, and we were fine with that. We understand sometimes things dont work out. But what i find depressing for a company is when their workers dont care. It shows in the way they shedule and ignore you if you dont answer their one arbitrary phone call a month. I thought i was a client, until they just didn't show up for months. And now when i call to see whats goin on, they say its my fault and i need to pay more to be with them. How bout clients that cant answer that one special call u send out. Never did i get a letter, a text an email for that matter! read more

I used them to spray my house in Brawley. The cost of using them is $80+ dollars for the first visit. They ask for a description of the insects to spray for to bring the right type of poison. They explained on the phone that the initial spraying is $80 but that is a start up cost. They want to sell you repeat service on a monthly (around 30) or over other month (45) basis. You can just have the one spraying and pay the $80 and be down with it and it will probably be good for the rest of the year unless there is a special circumstances. The Summer is the time when most of the bugs come out. Roaches, ants and spiders are a really problem in the valley. This pest control service has been reliable for me. read more

I scheduled an appointment to have Pestmaster evaluate my house in Ocotillo for termites. Gabe arrived on time and described the services available to treat the termites. A written estimate arrived shortly later via email. The appointment for the termite treatment was convenient. Gabe and Victor arrived on time. They described the treatment process and completed the treatment within a few hours. The were neat and tidy, putting everything back where it was prior to their visit. I'm very happy with these services and would use them again. read more

Excellent service. Reliable! Cost effective.

We were out of town for the last two times that out service was scheduled. Even though I paid on time every month whether they came or not when I tried to reschedule they told me they would have to charge the initial startup cost of $80. Even after they confirmed that they had received our monthly payment they said they could not waive the $80 fee. This is ridiculous. We have been loyal customers for years. Until today. read more

El Matador, Terminix and those other guys have nothing when you compare them to Pestmaster Services, "the right choice". That's their motto and you know what they definitely were the right choice. Their pest control technicians are very helpful, very knowledgeable, and are always very quick but thorough with their service. The receptionists at the office are very curteous and seem to always try in get you in to the schedule if you have some sort of an emergency. Whether its ants, beetles, termites, spiders, bees....you name it. Pestmasters will take care of it. And they always guarantee their service. read more

I have used this company for years and have no complaints. They are reliable and affordable. The scheduler works with my busy schedule and the technicians are both knowledgeable and friendly. I have had emergencies come up and they are understanding when it comes to scheduling and billing. It just takes communication so they can know why I am not able to get service for a month or two instead of me just not answering their calls. Communication and respect work both ways. I would never change to another company because I feel safe knowing that their technicians know what they are doing. They also offer green options with oils, which I get for my service inside my home and I love it. read more

Pest master provided awesome service! From the minute I called to schedule an appointment, the secretary was very friendly and helpful. To the day of the service, when Michael came to our door. He provided an excellent service and was very knowledge. He explained exactly what he was going to do. Now we just wait for product to work but definitely satisfied thus far! Hands down one of the best services I have received in the Imperial Valley read more