Thank you for coming out in such a short amount of time. I appreciate the information you shared…read moreand thank you for putting my mind at ease.

I have a small dog door in the garage that bees managed to get into. I had them come to inspect it…read more The worker removed the door, inspected the area, and took pictures. Overall, I appreciate the attentiveness to the need and the quality of the services offered. I started a monthly service with them to prevent fleas. The price of their service cannot be beaten by any other company.

Their customer service was excellent. Courteous, knowledgeable, very helpful. I had the initial…read morestart up service, and set up for monthly services. I find their prices reasonable for their services. I called one company before them; there initial start up fee..$300.00! Yep, that's three hundred dollars... are you kidding me?? Thank you Valley Pest Masters for making this affordable and with great customer service too!

Thank you so Much! Great service. Highly recommend. Took care of aunt, and roach problem I had. I…read morewill not miss to little nasty suckers!

Horrible customer service -- and I'm specifically referring to the office personnel. The…read moretechnicians are great. My first issue was more than a year ago when my pets picked up ticks (likely from stray cats, since my dogs are primarily indoors). I asked Terminix to assist by treating for ticks, and they refused because I already had monthly service. During the summer, I called about beetles and crickets, and again they wouldn't provide an additional indoor treatment. I was only asking for one extra service -- not something to be overused -- but they still refused. Another issue: I had autopay set up a long time ago and hadn't changed anything, yet I suddenly received a past-due bill. When I called, the representative claimed I had never set up autopay and didn't even try to look into the issue. At that point, I lost confidence in their record-keeping and their lack of customer support, so I cancelled my account. For the amount they charge, you can easily treat your home yourself. They only treat the perimeter of the house now; a few years ago, they would do the yard perimeter as well, but not anymore.

Horrible customer service. Just cancelled and will not use them again. Techs are great but office…read morestaff is horrible. Most recently Carlos forgot to put me on the Techs schedule and when I called he said the tech was on his way. In reality the tech had another job and called an hour and a half later. I dont mind mistakes, but own up and apologize. Dont lie.

Great service! Mark performed a house inspection required for the sale of a house. He is very…read moreknowledgeable and friendly, he made himself available in the evening hours to thoroughly explain his inspection results. I highly recommend his services.

Two weeks ago I helped my buyers close on the purchase of their property. The seller agent hired…read moreDesert Web Exterminating to conduct a termite inspection. Desert Web signed off the home as clear of termite but a day after closing my clients were moving in their furniture while setting the sofa the wood under the floor started to sunk in and break , when they checked the crack on the floor there was termite damage. They contacted Desert Web to asked why it was signed off as clear of termites they did not want to take responsibility and said they would charge $700 for a termite treatment. Do not recommend their services at all.

I called Eagleshield to spray for bugs that were coming up from the storm drain. Jeremy and Jesse…read morecame out sprayed. They were super knowledgeable and friendly. Best of all, the bugs haven't returned!! Thank you so much gentlemen!!!

Fast service, reliable, and friendly. Caleb does a great job and takes pride in his work!read more

Great service, we've had no issues since starting using in 2020. Thank you for your prompt serviceread more

I have used Desert Web for 13 years. I use them for my monthly pest needs and termite control. It…read moreis an excellent company. Alex is very friendly and thorough. It feels like having a friend take care of you instead of an impersonal corporation with a different face every visit. I highly recommend Desert Web.

The bee doctor came out for a spot I had bees. He used his special equipment and helped diagnose a…read moreproblem. All I can say is next time I have problems with bees, I will 100% call him. Fun fact. When trying to get someone to come out, two other people recommended him.

Brandon was great! He was super responsive when I reached out and was over right when he said he…read morewould be. He quickly and efficiently removed the bees without harming them and explained what he was doing every step of the way. You can tell he truly enjoys what he does.

These guys were a huge help to us when we really needed it! We experienced the unexpected death of…read morean uncle and were in town for a few days to have his condo cleaned out and collect his important paper work, etc. When the cleaners discovered bed bugs we knew we had to do something before we removed any of his belongings or papers to take them home with us. We wanted to be sure we did not take bed bugs home too! Mike was SO helpful! He quickly got us scheduled within the time frame we needed as we were going home at the end of the week. His crew did a fantastic job and sent photos of the whole process, showing us the temperatures inside the condo. They knew we were taking home stacks and stacks of paper along with several boxes of paper that would all need to be gone through and they took extra care to rearrange the papers throughout the process and ensure that they were completely treated. This gave us so much peace of mind in taking them home. We dealt with bedbugs in our own home once 15 years before and had no desire to ever have to do that again! After learning about their heat treatment methods though, I know that if I ever do have to deal with bedbugs personally again, I will choose heat treatment over spray. We did the spray last time and it took weeks to complete treatment. This heat treatment is so much more efficient and effective! I would highly recommend Mike and his crew!

We recently had the misfortune of receiving the gift of bed bugs from a guest at our vacation…read morerental. We learned this from the next guests who checked in and discovered the bugs. They immediately checked out and we refunded them. Then we hired a traditional pest control company that treated the house with a spray chemical called Crossfire. The next guests who checked in reported bed bugs as well as bites. Again we refunded them. The pest company came back and sprayed again. They told me that someone needed to sleep in the bed to "call the bugs out" for the chemical to kill them. Our property manager hung out and worked at that bed for several hours to try to "call them out." The next guests who stayed experienced bed bugs in two bedrooms. Again I contacted the company and they told me that the Crossfire treatment was effective and started in with the same "calling out" nonsense. I started reading and learned that the best way to kill these bugs and their eggs is heat. Some people buy steamers and do it themselves. I called Heat Pro. Mike explained how he worked and we set a date for heat treatment. On the day of the treatment, he texted me photos of what he was doing and showed me live bugs when he arrived and dead ones on the floor when he left 5 hours later. Mike was careful with fragile items like poster art and showed me images of the thermometer on his heaters that went to 140 degrees. I was also able to check that temperature on my thermostat app and we compared photos. He made sure that the TVs were still ok before he left as well. At the end of his visit, a little dog came to our front door, obviously lost. Mike sent me a photo of the dog and a plastic bowl from our house filled with water. He asked me if I knew this dog. He was ultimately able to read the dog's tag and called the owner who lived a few streets over. Mike waited until that person came to retrieve the little dog before leaving. We have since had a house full of guests in all three bedrooms stay for 3 nights since the heat treatment. No bedbugs were reported. Mike charged a very fair price. ..nearly identical to the amount charged by the pest control company that still insists they did the job correctly. We highly recommend Heat Pro for bed bug removal.